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ServiceNow Presales Consultant

Saudi Arabia, Riyadh · Job Posted January 30, 2026
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Job Description

Salt is looking for a ServiceNow Presales Consultant to support the growth of a leading ServiceNow practice. This role is focused on understanding client requirements, shaping ServiceNow solutions, and supporting high-volume presales activities through proposals, demos, and client engagements. You will work closely with Sales, Architecture, and Delivery teams to help position ServiceNow effectively across enterprise customers.

Job Responsibility

  • Engage with clients to understand business, functional, and technical requirements
  • Translate client requirements into high-level ServiceNow solution designs and proposals
  • Support and contribute to presales activities including RFP/RFI responses, proposals, and estimates
  • Deliver ServiceNow demos, solution walkthroughs, and presentations to customers
  • Act as a technical advisor during early-stage sales and discovery conversations
  • Collaborate with internal Sales, Architecture, and Delivery teams to align solutions and messaging
  • Manage multiple presales opportunities concurrently in a fast-paced, high-volume environment
  • Stay up to date with ServiceNow product releases, features, and best practices

Requirements

  • 2-5 years of hands-on experience with the ServiceNow platform
  • Experience in a presales, solution consulting, or client-facing ServiceNow role
  • Strong technical understanding of ServiceNow, with a focus on ITSM (exposure to ITOM, CSM, HRSD is a plus)
  • Proven ability to gather, analyse, and articulate client requirements
  • Experience contributing to or preparing presales proposals and documentation
  • Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders
  • Ability to work under pressure and manage competing priorities in a high-volume presales environment

Nice to have

  • Arabic speaking capability
  • Experience working for a ServiceNow Partner or Consultancy
  • ServiceNow certifications (CSA or module certifications)
  • Exposure to enterprise or multi-country implementations

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