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ServiceNow Pre-Sales Solutions Consultant

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Advance Solutions

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Job Description:

With a diverse consulting background and knowledge of industry trends, the ServiceNow Pre-Sales Solutions Consultant builds and develops trusted relationships with customers and internally across ADVANCE Solutions. The role will support business growth by partnering and collaborating with customers, sales, practice leads, and the executive team. This is a hands-on consultant who is deeply familiar with ServiceNow and has the advanced ability to configure the platform and demonstrate product-specific solutions during the sales process.

Job Responsibility:

  • Design and lead consultative interactions to align business objectives to solutions delivered on the ServiceNow platform
  • Lead and drive workshops on best practices and educational sessions to understand customer business objectives, challenges, and problem statements
  • Drive the pre-sales process, distill information collected and develop demo scripts that demonstrate understanding of client’s business, pain points, and opportunities
  • Support the creation of High-Level Proposals, Statements of Work and RFP responses
  • Support the Account Executive in developing, growing, and maintaining accounts
  • Provide ServiceNow technical support throughout the pre-sales and sales process
  • Perform demonstrations that help align ServiceNow with customer needs
  • Support Proofs of Concept / Proofs of Value with assistance from the delivery team
  • Act as a trusted advisor to help the client scope problems and find ServiceNow-based solutions
  • Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints
  • Maintain industry knowledge, including competitors, complementary solutions, and integrations
  • Maintain credibility through best practices knowledge in the Sales Enablement space
  • Qualify and help close sales opportunities

Requirements:

  • 5+ years of pre-sales solution consulting or sales engineering experience in SaaS, Cloud Platform technologies
  • Experience and understanding of various ServiceNow solution domains
  • Excellent communication and presentation skills with the ability to explain complex concepts in a simple way
  • Capable of developing your own network with the customer and orchestrating an extended sales team and influencing internal and external stakeholders
  • Capable of working at various levels in customer accounts, C-level to processes owners with a value-delivery mindset
  • Proficiency in English
  • ITIL Foundation Certification
  • ServiceNow Sales Certifications
  • ServiceNow hands-on experience

Nice to have:

  • ITIL Advanced Certifications
  • ServiceNow CSA / CIS Certifications

Additional Information:

Job Posted:
December 05, 2025

Employment Type:
Fulltime
Job Link Share:

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