ServiceNow Lead Jobs

Inabia Solutions & Consulting

Location:
United States, Denver

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

70.00 - 80.00 USD / Hour

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Job Description:

Inabia is seeking a ServiceNow Lead to architect, deliver, and support enterprise-grade solutions across ITSM and HRSD. This role focuses on platform architecture, integration design, technical governance, and hands-on configuration of modern ServiceNow capabilities. As the ServiceNow Lead for ITSM and HRSD, you will oversee the architecture, configuration, and delivery of enterprise solutions supporting IT and HR operations. You will guide teams in translating business requirements into robust technical designs, managing integrations, maintaining data models, and ensuring platform scalability. The role also requires deep hands-on experience with Flow Designer, HR Case Management, Employee Service Center, and related ServiceNow capabilities.

Job Responsibility:

Lead ServiceNow ITSM and HRSD implementations, enhancements, and support
Translate business needs into scalable technical solutions and platform designs
Develop integrations (REST, SOAP, OAuth, MID Server) and maintain data models
Configure Flow Designer, UI Policies, Widgets, Business Rules, Script Includes, and Client Scripts
Oversee platform governance, architecture standards, and solution integrity
Support HR Case Management, Employee Service Center, and HR Knowledge workflows
Guide technical teams and ensure alignment with enterprise architecture

Requirements:

10+ years of hands-on ServiceNow implementation experience
5+ years specialized in ITSM and HRSD modules
Expertise in JavaScript, Glide API, Scoped Apps, Flow Designer, and ATF
CSA (required)
ITSM Implementation Specialist
HRSD Implementation Specialist
ITIL v3/v4 Foundation

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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