ServiceNow Lead Product Analyst Job at Sopra Steria (Noida)

Servicenow Developer Lead Product Analyst

ServiceNow Developer Lead Product Analyst position at Sopra Steria, a recognized...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Having experience in ServiceNow Development and ability to drive solutions independently
has worked on ITSM extensively and understanding of CMDB
is aware of other ServiceNow products and having practical work experience
rich experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
experience in managing flows and workflows of Medium to Complex nature
understand scripted Web-Services such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
understanding of Service Portal designing would be an added advantage
general development experience
system integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

Job Responsibility

Help maintain expert knowledge of ServiceNow platform and products and ensure mentorship within the team
support the junior members and also check the performance of the junior developers
communication with the Internal and External stakeholders for gathering of business needs

What we offer

Inclusive and respectful work environment
open positions for people with disabilities

Fulltime

Business Analyst - ServiceNow

An IT Business Solutions Analyst plays a key role in bridging the gap between bu...

Location

United States , Austin

Salary:

Not provided

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

3 years of relevant experience
minimum 1 year of experience of building functional user requirements for ServiceNow implementation
1 year experience with ServiceNow ITSM and/or ITOM product suites
Bachelor’s Degree or equivalent experience in Business Administration, Information Technology, Computer Science, or a related field
Proven ability working directly with internal business customers in a support-type role
Proven ability assisting with product requirements, launching, and post implementation support
Proven ability in directly leading product launches, supporting retrospectives, building playbooks, and iterating to improve
Experiences with tools such as Jira, ServiceNow, Smartsheet, Airtable, Tableau, PowerBi, Monday.com, Miro, and Lucid Chart

Job Responsibility

Act as a liaison between business units and technical resources to ensure alignment on project objectives
Facilitate communication between collaborators to ensure expectations are clear and understood across departments
Suggest process redesigns or optimizations to leverage efficiencies, reduce costs, or enhance service quality
Good communication skills to be a phenomenal partner with business leaders, technical teams, vendors, and clients
Ability to facilitate meetings, workshops, and presentations with teams of multifaceted strengths
Work with business collaborators to design solutions that address their needs, improve efficiency, and reduce costs
Create process maps, workflows, and data models to represent business processes and system integrations
Form relationships with technical teams to design system solutions and identify technical gaps or areas for improvement
Conduct workshops, interviews, and surveys with business stakeholders to gather functional and technical requirements
Oversee and rationalize SaaS license management in close collaboration with business teams to optimize usage, reduce costs, and ensure alignment with organizational needs and goals

What we offer

Medical (HSA & FSA)
dental
vision
401(k) with company match
employee stock purchase plan
commuter benefits
in-house wellness program
broad learning & development opportunities
a charitable giving platform with company match
Fitness allowance

Fulltime

Operations and Production Support Technical Analyst

The Operations and Production Support Technical Analyst will be monitoring produ...

Location

United States , Torrance

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

JAVA 8, 11, 17
Spring Boot
MSSQL
PGSQL
DB2
RedHat OCP
Linux
Windows IIS
AWS Native Services like S3, Lambda and CloudWatch
5+ years of experience in Operational and technical support roles

Job Responsibility

Monitoring production systems
Troubleshooting issues related to applications, databases and infrastructure
Participate/contribute in root cause analysis
Support technical work to ensure customer issues are resolved within the Service Level Agreement
Work closely with service partner to achieve group goals and customer satisfaction
Collaborate closely with other DSD teams
Provide training to guide team members on system functionalities and support processes

What we offer

Medical
vision
dental
life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Lead Solution Consultant

As a Lead Solution Consultant, most of your work involves working closely with p...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum 3+ years of relevant experience in service management and/or consulting customer facing role
Proven experience in designing and implementing solutions on the ServiceNow platform
BSc or MSc in IT or Business field or equal level of experience
Excellent written and verbal English language
French, German, Spanish or any other European Language would be considered a plus
Business analysis, requirements gathering and solution design abilities
Pitch perfect communication, writing and presenting skill
Experience in a Professional Services environment engaging with executive stakeholders, solution architects
Solid Exemplary verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels (both technical and non-technical)
Strong overall knowledge of Information Technology, architecture and multi-tier applications

Job Responsibility

Work closely, build and maintain strong relationships with company existing and potential new clients to understand their business needs and pain points and translate them into an IT solution following best practices
Demonstrate how ServiceNow solutions and Inetum Services can address Customer’s needs and pain points through product presentations and demonstrations
Work closely with the Sales team to identify opportunities for new IT solutions and provide technical expertise and guidance throughout the sales cycle
Supporting Marketing activities – user conferences, trade shows, analyst demonstrations, webinars etc…
Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members
Lead workshops in sales and delivery phases to gather customer requirements
Collaborate with the Sales team to develop proposals and estimates
Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs) from potential clients and ensure responses to RFP and RFI are tailored to meet the specific needs and requirements of the client
Create and deliver POCs to demonstrate the feasibility of the proposed solutions
Stay informed and internally promote part of the ServiceNow portfolio, update the other teams for the new releases, new features and innovations in this part of ServiceNow portfolio

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

ServiceNow Developer/Administrator II

The ServiceNow Developer/Administrator II, configures, builds, maintains, monito...

Location

United States of America , Brighton

Salary:

63815.00 - 95723.00 USD / Year

University of Rochester

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
3 years of related experience required
ServiceNow CSA (Certified Systems Administrator) required
3+ Years of ServiceNow development & administration experience
Excellent verbal and written communications skills required
Ability to work both independently and as part of a team required
Ability to participate in on-call rotations required

Job Responsibility

Configures, builds, maintains, monitors and audits the ServiceNow platform
Ensures security standards are applied, troubleshooting, implementing new solutions and participating on projects to upgrade components, plug-ins, modules or whole systems
May review and provide recommendations for architecture standards related to integration with on-premise applications and cloud solutions
Participates in on-call rotations
Serves on project teams and identifies and evaluates risks and opportunities for efficiencies
Supports planning and implementation of new systems or functions and ensures that application maintenance and upgrades are delivered on-time and with quality
Provides technical support for, and may lead, non-production and production environments, including troubleshooting and remediation of technical issues
May take a lead role in working with third party vendors and software companies
Researches and answers technical application, database, server and security configuration questions
Serves as an escalation point for support and provides on-call support after hours

Fulltime

Business Analyst - ServiceNow Hrsd

We’re building a world of health around every individual — shaping a more connec...

Location

United States

Salary:

83430.00 - 222480.00 USD / Year

CVS Health

Expiration Date

March 30, 2026

Requirements

5 + years of experience in HR Operations
5+ years of experience designing, configuring, and maintaining ServiceNow HRSD applications, including writing detailed functional requirements for development teams
3+ years' experience with backlog, demand, and incident management
2+ years' demonstrated problem-solving skills
2+ years' experience effectively communicating and collaborating in a diverse team environment
Bachelor’s degree in human resources, Computer Science, Information Technology, or a related field

Job Responsibility

Collaborates with stakeholders to gather and analyze business requirements, translating them into technical specifications and solutions within ServiceNow HRSD
Leads the design, documentation and show backs of ServiceNow HR Services, Record Producers, SLAs, Lifecycle Events and Journeys
Provides expert guidance and best practices for utilizing ServiceNow HRSD applications and capabilities to drive business process optimization
Leads and performs data analysis and reporting to support decision-making and identify improvement opportunities across platform
Collaborates with HRSD process owners, product owner, developers and other stakeholders to improve existing services and processes
Develops and maintains detailed business requirements documentation, including design specifications, test plans, and deployment procedures
Provides training and support to users for new or modified features and functionalities
Stays current with industry trends and advancements in ServiceNow technology to continually improve service offerings
Develops and manages documentation, including design workbooks and test scenarios
Supports user acceptance testing (UAT) and maintains clear communication with stakeholders

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Senior Business Analyst, People Digital Experience

As a Senior Business Analyst within the People Experience (HR) function, you wil...

Location

United States , Milpitas

Salary:

92286.00 - 130721.00 USD / Year

Sandisk

Expiration Date

April 02, 2026

Requirements

Minimum of 5 years' experience, including at least 3 years as a business analyst or product specialist focused on HR systems (such as Workday, ServiceNow, etc.)
Bachelor's degree in a relevant discipline
Led complex, end‑to‑end HR system initiatives in global environments, encompassing requirements definition, process mapping, solution design, and user acceptance testing
Digitized and optimized core HR processes by replacing manual workflows with scalable, automated solutions and enhancing existing system capabilities to drive efficiency and consistency
Designed and delivered employee‑centric HR solutions that measurably improve usability, adoption, and the overall employee experience
Expertise in HR systems and their core functionalities to support business and people's strategy objectives
Strong knowledge of HR processes, including HR operations, talent management, payroll/compensation, absence management, and performance management
Excellent communication, stakeholder engagement, and facilitation capabilities with the ability to influence cross-functional teams
Skilled in Lean, Agile, Design Thinking, and other continuous improvement methodologies
Working knowledge of APIs, integrations, and key technical concepts to enable effective collaboration with IT partners

Job Responsibility

Lead end‑to‑end HR technology initiatives across discovery, design, testing, and launch, managing risks, dependencies, and cross‑team handoffs
Serve as a strategic partner across PX and partner teams, presenting insights, recommendations, and ROI to leadership to secure alignment and buy‑in
Recommend scalable, fit‑for‑purpose solutions aligned with Sandisk’s people strategy, technology roadmap, and industry best practices
Support data governance policies through documentation and identification of privacy, access, and compliance risks
Conduct discovery and current‑state analysis by mapping people processes, user journeys, pain points, and data flows to uncover value opportunities
Elicit, validate, and prioritize business requirements through interviews, workshops, and observation, challenging legacy approaches and clarifying business outcomes
Drive digital and AI transformation initiatives by modernizing manual and repetitive HR processes into scalable, automated workflows
Design and prototype streamlined HR workflows and service experiences that prioritize usability, accessibility, efficiency, and compliance
Assess HR platforms, tools, and modules across the portfolio and recommend fit‑for‑purpose solutions
Develop implementation‑ready artifacts including functional specifications, user stories, acceptance criteria, process documentation, and data definitions

What we offer

Short-Term Incentive (STI) Plan
Long-Term Incentive (LTI) program (restricted stock units or cash equivalents)
RSU awards for eligible new hires
Paid vacation time
Paid sick leave
Medical/dental/vision insurance
Life, accident and disability insurance
Tax-advantaged flexible spending and health savings accounts
Employee assistance program
Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity

Fulltime

Business Process Consultant

As a Business Process Consultant, you play a key role in designing and implement...

Location

United States

Salary:

125000.00 - 140000.00 USD / Year

GlideFast

Expiration Date

Until further notice

Requirements

3+ years ServiceNow experience
3+ years professional consulting experience
Expert knowledge of at least one ServiceNow suite
Beginner to intermediate knowledge of multiple ServiceNow suites
Advanced knowledge of Agile/SAFe Product Owner
Expert practical experience writing stories and grooming requirements
Advanced knowledge of at least one relevant industry
Certified System Administrator (CSA)
1 Certified Implementation Specialist Certification
Maintain an active government security clearance if applicable

Job Responsibility

Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements and ensure strategic alignment between business objectives and solution design
Partner with technical resources to deliver and facilitate workshops (in person or virtually), clearly communicate process recommendations, and manage stakeholder engagement throughout the project lifecycle
Identify areas of process and/or platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
Advise customers on ServiceNow tools, features, and processes that can enhance their use of the platform and deliver additional business value
Design and deliver customized ServiceNow solution demonstrations aligned with customer objectives, highlighting key metrics and KPIs to clearly demonstrate business value
Manage multiple complex projects or initiatives simultaneously across various customers and areas of the ServiceNow platform, ensuring effective coordination and timely delivery
Communicate effectively with stakeholders to ensure timely and ongoing review of project artifacts and documentation
Identify gaps and areas for improvement in BPC team processes, documentation, and methodologies, and recommend solutions to enhance efficiency and consistency
Contribute to internal knowledge growth by participating in Centers of Excellence (COE’s), presenting knowledge sharing sessions, and mentoring Business Analysts or junior team members
Continue learning service delivery solutions, technologies, and methodologies

ServiceNow Lead Product Analyst

Sopra Steria

Location:
India , Noida

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:
July 03, 2025

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