ServiceNow ITSM Technical Consultant Job at Inetum (Sofia)

Senior ServiceNow Technical Consultant / Developer

We are looking for ITSM Implementation Consultants/ Developers to join our highl...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

5+ years experience implementing ServiceNow
Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
Understanding of integrations, data models, and process automation, with the ability to communicate technical concepts to non-technical audiences
JavaScript
Ability to travel up to 25%
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Good presentation skills
Fluent English (Verbal and Written)

Job Responsibility

Participate in workshops with customers to assess current processes and establish the future state
Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
Consult, Install, configure, and integrate products from ServiceNow on any of the following domains
Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Maintain skills on, HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services, etc

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

Senior ServiceNow Technical Consultant

Senior ServiceNow Technical Consultant role focused on delivering world-class Se...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
Fluent in English
5+ years implementing ServiceNow solutions, including customer-facing roles
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Industry expertise in one or more domains: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Procurement, etc.
Understanding of integrations, data models, and process automation
Proficiency in JavaScript and scripting for custom development
Excellent interpersonal skills: leadership, communication, negotiation, attention to detail, prioritization, decision-making, and problem-solving
Ability to work under pressure and meet deadlines
Strong presentation skills

Job Responsibility

Act as the functional and technical expert in customer engagements
Participate in workshops with clients to assess current processes and define future-state solutions
Design and implement ServiceNow solutions based on technical architecture and leading standards
Develop custom solutions through scripting and application development
Prepare technical documentation
Maintain expertise in key ServiceNow modules: ITSM, ITOM, HAM, SAM, CSM, FSM, HRSD, ERM, and industry-specific offerings
Ensure clear communication and coordination between all stakeholders throughout the project lifecycle

What we offer

Work on high-impact projects with global clients
Collaborate with top-tier experts in a dynamic, innovative environment
Continuous learning and career advancement opportunities

Fulltime

ServiceNow Technical Consultant / Developer

Join our ServiceNow Solutions Division and play a key role in delivering cutting...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
2+ years of experience in IT or customer-facing roles and at least 1 with ServiceNow
Solid understanding of ITIL/ITSM best practices or experience in business process analysis and design
Basic programming knowledge (JavaScript or other)
Strong communication, negotiation, organizational, and problem-solving skills
Mandatory: at least one ServiceNow Certification
Fluent in English

Job Responsibility

Work on ServiceNow platform implementation projects and missions to enhance clients' production activities
Contribute across multiple areas including ITSM, ITOM, CMDB/CSDM, Discovery & Service Mapping, Event Management, Cloud Automation & Orchestration
Stay ahead of the curve by monitoring new ServiceNow features and trends
Participate in requirements gathering workshops, and produce project documentation (architecture, technical specs, agile user stories)
Implement, configure, and optimize ServiceNow modules, including workflow automation
Support user acceptance testing, deployment, and knowledge transfer to clients
Recommend technical solutions aligned with client needs and environments
Ensure compliance with quality and security standards and maintain best practices
Communicate and coordinate effectively with all stakeholders

What we offer

Work on high-impact projects with leading technologies
Collaborate with expert teams in a dynamic, innovative environment
Continuous learning and career growth opportunities

Fulltime

ServiceNow Technical Consultant / Developer

Join our ServiceNow Solutions Division and play a key role in delivering cutting...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
2+ years of experience in IT or customer-facing roles and at least 1 with ServiceNow
Solid understanding of ITIL/ITSM best practices or experience in business process analysis and design
Basic programming knowledge (JavaScript or other)
Strong communication, negotiation, organizational, and problem-solving skills
Mandatory: at least one ServiceNow Certification
Fluent in English and capable of engaging colleagues and clients alike

Job Responsibility

Work on ServiceNow platform implementation projects and missions to enhance clients' production activities
Contribute across multiple areas including: ITSM, ITOM, CMDB/CSDM, Discovery & Service Mapping, Event Management, Cloud Automation & Orchestration
Stay ahead of the curve by monitoring new ServiceNow features and trends
Participate in requirements gathering workshops, and produce project documentation (architecture, technical specs, agile user stories)
Implement, configure, and optimize ServiceNow modules, including workflow automation
Support user acceptance testing, deployment, and knowledge transfer to clients
Recommend technical solutions aligned with client needs and environments
Ensure compliance with quality and security standards and maintain best practices
Communicate and coordinate effectively with all stakeholders

What we offer

Work on high-impact projects with leading technologies
Collaborate with expert teams in a dynamic, innovative environment
Continuous learning and career growth opportunities

Fulltime

Senior ServiceNow Technical Consultant

Are you ready to take the lead in delivering world-class ServiceNow solutions? J...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
Fluent in English and capable of engaging colleagues and clients alike
5+ years implementing ServiceNow solutions, including customer-facing roles
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Industry expertise in one or more domains: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Procurement, etc.
Understanding of integrations, data models, and process automation, with the ability to explain technical concepts to non-technical audiences
Proficiency in JavaScript and scripting for custom development
Excellent interpersonal skills: leadership, communication, negotiation, attention to detail, prioritization, decision-making, and problem-solving
Ability to work under pressure and meet deadlines
Strong presentation skills

Job Responsibility

Act as the functional and technical expert in customer engagements, ensuring solutions align with best practices and deliver measurable outcomes
Participate in workshops with clients to assess current processes and define future-state solutions
Design and implement ServiceNow solutions based on technical architecture and leading standards
Develop custom solutions through scripting and application development
Prepare technical documentation as required by client contracts and internal standards
Maintain expertise in key ServiceNow modules: ITSM, ITOM, HAM, SAM, CSM, FSM, HRSD, ERM, and industry-specific offerings (Telecom, Financial Services, etc.)
Ensure clear communication and coordination between all stakeholders throughout the project lifecycle

What we offer

Work on high-impact projects with global clients
Collaborate with top-tier experts in a dynamic, innovative environment
Continuous learning and career advancement opportunities

Fulltime

Senior ServiceNow Technical Consultant / Developer

Senior ServiceNow Technical Consultant/Developer role focusing on implementing S...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

5+ years experience implementing ServiceNow
Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
Understanding of integrations, data models, and process automation
JavaScript
Ability to travel up to 25%
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Good presentation skills
Fluent English (Verbal and Written)

Job Responsibility

Participate in workshops with customers to assess current processes and establish the future state
Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
Consult, Install, configure, and integrate products from ServiceNow on any of the following domains: Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Maintain skills on HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

ServiceNow Technical Consultant

As a ServiceNow Technical Consultant, you will play a key role in delivering inn...

Location

Canada , Montréal

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

6–8 years of experience in ServiceNow development, including medium to complex projects
Proven experience with ITSM modules and CMDB implementation
Strong scripting skills in JavaScript and ServiceNow scripting
Experience with REST/SOAP integrations and Integration Hub
Solid understanding of relational databases
Excellent communication skills
ability to interact with clients and stakeholders
Experience working in Agile teams
Fluent in French
ServiceNow Certified System Administrator

Job Responsibility

Analyze and understand customer requirements
translate them into technical solutions on the ServiceNow platform
Develop and configure ServiceNow modules, with a focus on ITSM and CMDB implementations
Manage instance upgrades and patches for multiple customers
Integrate ServiceNow with external systems using REST/SOAP APIs and Integration Hub
Write and maintain scripts using JavaScript and ServiceNow scripting
Work with relational databases and ServiceNow APIs (client and server-side)
Collaborate with clients and stakeholders, providing excellent communication and customer service
Participate in Agile teams and contribute to iterative solution delivery

What we offer

Competitive salary and annual performance bonus
Comprehensive benefits package: life insurance, long-term disability, health care, dental, vision, and a health spending account (Sopra Steria covers 100% of premiums)
Paid time off: sick leave, personal days, and 3 weeks of vacation
Monthly transportation allowance
Excellent training, development, and career advancement opportunities
Provided equipment to ensure optimal productivity

Fulltime

Senior Technical Consultant

As a Senior Technical Consultant with GlideFast Consulting, you will work to dev...

Location

United States , Waltham

Salary:

Not provided

GlideFast

Expiration Date

Until further notice

Requirements

2+ years delivering technical solutions on the ServiceNow platform
1+year(s) in a consulting role, delivering software implementations preferable
Very strong working expertise with configuration and customization of solutions in one (1) or more of the following specializations: ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products)
Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
ServiceNow Application Development (Scoped Applications)
3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
ServiceNow development experience with CSM or HRSD modules preferred
Expertise with JavaScript and ServiceNow JavaScript API's
Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required

Job Responsibility

Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
Develop custom software solutions as required through scripting and software development
Prepare technical documentation as specified in customer contracts and as internally required
Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
Troubleshoot basic configuration/script issues
Attend requirements review and validation sessions as required
Participate in scrum ceremonies
Deliver measurable results within the appropriate timeline resulting in positive customer feedback
Perform code review of peers as needed

ServiceNow ITSM Technical Consultant

Inetum

Location:
Bulgaria , Sofia

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 29, 2025

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Job Posted:March 29, 2025

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Location:
Bulgaria , Sofia

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
March 29, 2025