ServiceNow ITOM Senior Developer Job at Realign (San Francisco)

Senior ServiceNow Developer

Senior ServiceNow Developer role at Advance Solutions, providing IT Consulting s...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Knowledge of ITIL v3 methodologies, processes, and implementation for ServiceNow ITSM Professional
Knowledge of Service-now custom Application Design & Development
Hands-on design, development, testing, and deployment experience
Experience CMDB/Asset implementation from legacy solutions to ServiceNow using industry and IT best practices
Experience on additional modules ITOM, GRC, SecOps, HRSD, CSM, ITBM, TSM Portal (at least 3-4 module experience)

Job Responsibility

Assist with design, support, & implementation of ServiceNow ITSM Professional and future functionality
Work with Service Managers and/or project teams on planning and testing of new functionality or improvement of existing ITSM modules
Assist ServiceNow Administrators with upgrade planning, testing, and implementation between development and production instances
Perform CMDB/Asset implementations and transition enterprise-wide CIs/Assets from legacy solutions to Service Now
Designs and develops solutions for Service Catalog Items, general features, and enhancements using 3rd party applications and API’s
Perform audits to ensure compliance requirements are met & remediation actions are taken as needed
Work with ServiceNow vendors on projects and ongoing support

What we offer

Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Opportunity to grow professional careers

Senior ServiceNow Technical Consultant

Senior ServiceNow Technical Consultant role focused on delivering world-class Se...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
Fluent in English
5+ years implementing ServiceNow solutions, including customer-facing roles
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Industry expertise in one or more domains: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Procurement, etc.
Understanding of integrations, data models, and process automation
Proficiency in JavaScript and scripting for custom development
Excellent interpersonal skills: leadership, communication, negotiation, attention to detail, prioritization, decision-making, and problem-solving
Ability to work under pressure and meet deadlines
Strong presentation skills

Job Responsibility

Act as the functional and technical expert in customer engagements
Participate in workshops with clients to assess current processes and define future-state solutions
Design and implement ServiceNow solutions based on technical architecture and leading standards
Develop custom solutions through scripting and application development
Prepare technical documentation
Maintain expertise in key ServiceNow modules: ITSM, ITOM, HAM, SAM, CSM, FSM, HRSD, ERM, and industry-specific offerings
Ensure clear communication and coordination between all stakeholders throughout the project lifecycle

What we offer

Work on high-impact projects with global clients
Collaborate with top-tier experts in a dynamic, innovative environment
Continuous learning and career advancement opportunities

Fulltime

Senior ServiceNow Technical Consultant

Are you ready to take the lead in delivering world-class ServiceNow solutions? J...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
Fluent in English and capable of engaging colleagues and clients alike
5+ years implementing ServiceNow solutions, including customer-facing roles
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Industry expertise in one or more domains: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Procurement, etc.
Understanding of integrations, data models, and process automation, with the ability to explain technical concepts to non-technical audiences
Proficiency in JavaScript and scripting for custom development
Excellent interpersonal skills: leadership, communication, negotiation, attention to detail, prioritization, decision-making, and problem-solving
Ability to work under pressure and meet deadlines
Strong presentation skills

Job Responsibility

Act as the functional and technical expert in customer engagements, ensuring solutions align with best practices and deliver measurable outcomes
Participate in workshops with clients to assess current processes and define future-state solutions
Design and implement ServiceNow solutions based on technical architecture and leading standards
Develop custom solutions through scripting and application development
Prepare technical documentation as required by client contracts and internal standards
Maintain expertise in key ServiceNow modules: ITSM, ITOM, HAM, SAM, CSM, FSM, HRSD, ERM, and industry-specific offerings (Telecom, Financial Services, etc.)
Ensure clear communication and coordination between all stakeholders throughout the project lifecycle

What we offer

Work on high-impact projects with global clients
Collaborate with top-tier experts in a dynamic, innovative environment
Continuous learning and career advancement opportunities

Fulltime

Senior Technical Consultant

As a Senior Technical Consultant with GlideFast Consulting, you will work to dev...

Location

United States , Waltham

Salary:

Not provided

GlideFast

Expiration Date

Until further notice

Requirements

2+ years delivering technical solutions on the ServiceNow platform
1+year(s) in a consulting role, delivering software implementations preferable
Very strong working expertise with configuration and customization of solutions in one (1) or more of the following specializations: ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products)
Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
ServiceNow Application Development (Scoped Applications)
3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
ServiceNow development experience with CSM or HRSD modules preferred
Expertise with JavaScript and ServiceNow JavaScript API's
Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required

Job Responsibility

Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
Develop custom software solutions as required through scripting and software development
Prepare technical documentation as specified in customer contracts and as internally required
Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
Troubleshoot basic configuration/script issues
Attend requirements review and validation sessions as required
Participate in scrum ceremonies
Deliver measurable results within the appropriate timeline resulting in positive customer feedback
Perform code review of peers as needed

Business Analyst - ServiceNow

An IT Business Solutions Analyst plays a key role in bridging the gap between bu...

Location

United States , Austin

Salary:

Not provided

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

3 years of relevant experience
minimum 1 year of experience of building functional user requirements for ServiceNow implementation
1 year experience with ServiceNow ITSM and/or ITOM product suites
Bachelor’s Degree or equivalent experience in Business Administration, Information Technology, Computer Science, or a related field
Proven ability working directly with internal business customers in a support-type role
Proven ability assisting with product requirements, launching, and post implementation support
Proven ability in directly leading product launches, supporting retrospectives, building playbooks, and iterating to improve
Experiences with tools such as Jira, ServiceNow, Smartsheet, Airtable, Tableau, PowerBi, Monday.com, Miro, and Lucid Chart

Job Responsibility

Act as a liaison between business units and technical resources to ensure alignment on project objectives
Facilitate communication between collaborators to ensure expectations are clear and understood across departments
Suggest process redesigns or optimizations to leverage efficiencies, reduce costs, or enhance service quality
Good communication skills to be a phenomenal partner with business leaders, technical teams, vendors, and clients
Ability to facilitate meetings, workshops, and presentations with teams of multifaceted strengths
Work with business collaborators to design solutions that address their needs, improve efficiency, and reduce costs
Create process maps, workflows, and data models to represent business processes and system integrations
Form relationships with technical teams to design system solutions and identify technical gaps or areas for improvement
Conduct workshops, interviews, and surveys with business stakeholders to gather functional and technical requirements
Oversee and rationalize SaaS license management in close collaboration with business teams to optimize usage, reduce costs, and ensure alignment with organizational needs and goals

What we offer

Medical (HSA & FSA)
dental
vision
401(k) with company match
employee stock purchase plan
commuter benefits
in-house wellness program
broad learning & development opportunities
a charitable giving platform with company match
Fitness allowance

Fulltime

IT Operations Management Practice Lead

Practice Directors are a key leadership role at Advance Solutions. As part of Ad...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a consultant in the IT Operations field
Proven experience in a senior industry leadership position (e.g., IT Operations Manager, Data Center Operations Manager, Director/VP Enterprise Infrastructure, etc.)
Proven management/team leadership experience
Demonstrated experience implementing Service Now ITOM solutions in complex environments
Deep understanding of ServiceNow Common Service Data Model (CDSM)
Deep knowledge of ITOM/ITSM industry standards (e.g., ITIL, ISO/IEC 20000, ISO/IEC 27002, COBIT, etc.)
Experience in the practical application of ITOM and ITSM industry standards in business settings
Experience with enterprise architecture domains
Experience with AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
Experience with discovery technologies (ServiceNow Discovery, ADDM, TADDM, DDMA/UD, etc.)

Job Responsibility

Define, scope, and prioritize service offerings within your practice area, including persona and market segmentation analysis, offering definition, scope, and pricing
Lead ITOM practice strategy discussions
Collaborate with subject matter experts in Marketing, Sales and Presales, and Customer Success to define, develop and deliver brand-enhancing content for Advance Solutions, communicating our value proposition, differentiation in the market, and domain expertise
Develop and curate distinctive, practice-focused content to support consulting delivery activities
Design a comprehensive, holistic enablement curriculum for the ITOM practice accessible to all roles/levels within the organization
Assess the effectiveness of enablement investments and programs and implement updates when appropriate
Ensure delivery model is focused on customer success outcomes while advocating excellence and effectiveness
Partner with sales team to drive bookings and closure of opportunities
Build and sustain collateral to support the sales and presales function including white papers, case studies, and industry commentary
Ensure a robust closed feedback loop that embraces continuous improvement and iteration

What we offer

ASC provides competitive compensation, generous benefits and a professional atmosphere
ASC has a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers

Fulltime

New