ServiceNow ITAM Developer

• Development & Configuration: Configure ITAM modules, including Hardware Asset Workspace, Software Asset Workspace, flow designer, business rules, and UI policies.
• Asset Lifecycle Management: Manage the end-to-end lifecycle, from procurement and receipt to deployment, maintenance, and retirement.
• Integration & Data: Build integrations with third-party tools (e.g., SCCM, Jamf, Microsoft 365, AWS) to maintain Configuration Management Database (CMDB) accuracy.
• Compliance & Reporting: Implement software license compliance, normalization rules, and create executive dashboards for asset spend and utilization.

• 8+ years of experience in designing, developing and configuring ServiceNow ITAM Modules (HAM & SAM)
• Implement and customize asset life cycle workflows.
• Configure SAM features
• Integrate ITAM with CMDB, ITSM, Discovery and other data sources
• Deep knowledge of JavaScript, ServiceNow scripting (Business Rules, Script Includes, Client Scripts), and Web Services (REST/SOAP).
• Strong experience with ServiceNow SAM Professional and HAM Professional.
• Experience configuring discovery tools and managing CMDB, ITIL foundation knowledge

Certified ServiceNow System Administrator (CSA) and Certified Implementation Specialist (CIS-SAM or CIS-HAM) are highly preferred.