ServiceNow Integration specialist/Consultant Specialist, HSBC

HSBC

Location:
India, Hyderabad

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Job Responsibility:

ServiceNow Integration experience - REST & SOAP API integrations: Real-time and scheduled data exchange
Integration Hub & Spokes for third-party system connections
Scheduled Jobs, Scripted REST APIs, and Outbound REST Message Configuration
Service Portal: Custom widgets, catalog forms, and dynamic UI components
Expertise on UI builder, Export set’s, Java Scripting, Integration Hub and Service portals
Specialized experience in activities related to Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes, Workflow and flow designer
Create and implement Business rules, UI Actions, UI Policies, and Client Scripts for various applications in ServiceNow
Develop strategies for identifying issues and gaps for various modules in ITSM and ITOM areas
Experience in creating custom Applications and modules in ServiceNow as per the requirements
Develop KPIs and provide ITSM performance metrics reports using the ServiceNow Performance Analytics Module
Expertise in the design and development of custom applications in ServiceNow and utilizing its potential in PaaS (Platform-as-a-Service)
Stay up to date with ServiceNow best practices, new features and industry trends
Worked on ServiceNow environment upgrades

Requirements:

6+ years of relevant experience on ServiceNow integrations along with data migrations
ServiceNow Integration experience - REST & SOAP API integrations: Real-time and scheduled data exchange
Integration Hub & Spokes for third-party system connections
Scheduled Jobs, Scripted REST APIs, and Outbound REST Message Configuration
Service Portal: Custom widgets, catalog forms, and dynamic UI components
Expertise on UI builder, Export set’s, Java Scripting, Integration Hub and Service portals
Specialized experience in activities related to Configuration like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes, Workflow and flow designer
Knowledge of domains like procurement, TPRM, GRC are preferred
Good in stakeholder management and worked with Various clients across the globe
Experience on ITSM, ITOM- Event Management and Integrations, SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool and TBSM
Minimum completed certifications: ServiceNow Certified System Administrator and ServiceNow Certification Application Developer
Expertise on Environment upgrades
Extensive experience on ServiceNow development, integrations and architecture as well as strong understanding of IT service management best practices
Experienced in System activities which include System Upgrades, Configuring Mid Servers Troubleshooting Mid servers, and verifying skipped logs during upgrades

What we offer:

Opportunities, support and rewards that will take you further
Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 07, 2025

Expiration:
August 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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ServiceNow Integration specialist/Consultant Specialist

HSBC

Location:India, Hyderabad

Category:IT - Software Development

Contract Type:Not provided