Servicenow Field Service Management (fsm) Developer Job at Realign (San Francisco, CA / Dallas, TX)

ServiceNow Project Manager

Are you passionate about driving IT service excellence and ensuring seamless bus...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in Computer Science, Engineering, or a related field
5+ years of experience in IT and/or customer-facing roles
5+ years of hands-on experience implementing ServiceNow solutions
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Background in software development and familiarity with cloud technologies
Understanding of IT Risk and Cybersecurity fundamentals
Fluent in English and capable of engaging colleagues and clients alike
ServiceNow (Certified System Administrator (CSA)) and ITIL certifications

Job Responsibility

Manage transversal IT teams to deliver ServiceNow implementation projects and resolve incidents efficiently
Assess the business impact of incidents, set priorities, and trigger escalations when needed to accelerate resolution
Provide clear, regular updates to stakeholders on issue progress and application status
Collect root causes of incidents and contribute to actionable plans that prevent future issues
Monitor processes daily and act promptly to maintain uninterrupted business operations
Oversee IT Risk, IT Security, AIA forms, repositories (MyAPM), and Shadow IT reporting
Ensure SLA compliance and provide monthly performance reporting

Fulltime

ServiceNow Project Manager

Are you passionate about driving IT service excellence and ensuring seamless bus...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in Computer Science, Engineering, or a related field
5+ years of experience in IT and/or customer-facing roles
5+ years of hands-on experience implementing ServiceNow solutions
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Background in software development and familiarity with cloud technologies
Understanding of IT Risk and Cybersecurity fundamentals
Fluent in English and capable of engaging colleagues and clients alike
ServiceNow (Certified System Administrator (CSA)) and ITIL certifications

Job Responsibility

Manage transversal IT teams to deliver ServiceNow implementation projects and resolve incidents efficiently
Assess the business impact of incidents, set priorities, and trigger escalations when needed to accelerate resolution
Provide clear, regular updates to stakeholders on issue progress and application status
Collect root causes of incidents and contribute to actionable plans that prevent future issues
Monitor processes daily and act promptly to maintain uninterrupted business operations
Oversee IT Risk, IT Security, AIA forms, repositories (MyAPM), and Shadow IT reporting
Ensure SLA compliance and provide monthly performance reporting

Fulltime

Senior ServiceNow Technical Consultant / Developer

We are looking for ITSM Implementation Consultants/ Developers to join our highl...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

5+ years experience implementing ServiceNow
Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
Understanding of integrations, data models, and process automation, with the ability to communicate technical concepts to non-technical audiences
JavaScript
Ability to travel up to 25%
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Good presentation skills
Fluent English (Verbal and Written)

Job Responsibility

Participate in workshops with customers to assess current processes and establish the future state
Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
Consult, Install, configure, and integrate products from ServiceNow on any of the following domains
Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Maintain skills on, HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services, etc

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

Senior ServiceNow Technical Consultant / Developer

Senior ServiceNow Technical Consultant/Developer role focusing on implementing S...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

5+ years experience implementing ServiceNow
Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
Understanding of integrations, data models, and process automation
JavaScript
Ability to travel up to 25%
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Good presentation skills
Fluent English (Verbal and Written)

Job Responsibility

Participate in workshops with customers to assess current processes and establish the future state
Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
Consult, Install, configure, and integrate products from ServiceNow on any of the following domains: Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Maintain skills on HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

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