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ServiceNow Expert Admin

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Amaris Consulting

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Location:
Philippines , Manila

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

ABOUT THE JOB: Administer and maintain the ServiceNow platform, ensuring stability and usability across all environments. Perform application maintenance, including performance monitoring, error identification, and remediation. Manage support for incidents and provide timely resolution. Lead planning and execution of platform upgrades. Oversee instance security, including user/group access, administration, and access control lists. Provide configuration assistance and support to developers. Collaborate within an Agile Safe environment to deliver high-quality solutions. Ensure effective management of cloud-based platforms. Utilize expertise in ServiceNow modules such as ITSM and CSM. Administer and support additional ICT systems and Jira as required.

Job Responsibility:

  • Administer and maintain the ServiceNow platform, ensuring stability and usability across all environments
  • Perform application maintenance, including performance monitoring, error identification, and remediation
  • Manage support for incidents and provide timely resolution
  • Lead planning and execution of platform upgrades
  • Oversee instance security, including user/group access, administration, and access control lists
  • Provide configuration assistance and support to developers
  • Collaborate within an Agile Safe environment to deliver high-quality solutions
  • Ensure effective management of cloud-based platforms
  • Utilize expertise in ServiceNow modules such as ITSM and CSM
  • Administer and support additional ICT systems and Jira as required

Requirements:

  • Experience in ServiceNow administration with at least 5 years in a similar position
  • Proficiency in ServiceNow administration and modules (ITSM, CSM)
  • Experience administering ICT systems and Jira
  • Expertise working in Agile Safe environments
  • Strong background in cloud platform management
  • Strong problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to manage multiple projects and coordinate with diverse teams
  • Commitment to delivering high-quality results
  • Proficiency in English

Nice to have:

any additional language is a plus

What we offer:
  • Global Diversity: Be part of an international team of 110+ nationalities
  • Trust and Growth: 70% of our leaders starting at entry-level
  • Continuous Learning: internal Academy and over 250 training modules
  • Vibrant Culture: afterworks, networking events
  • Meaningful Impact: CSR initiatives, including the WeCare Together program

Additional Information:

Job Posted:
April 02, 2026

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