Servicenow Developer, HSBC

HSBC

Location:
India, Hyderabad

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

HSBC is offering the position of a ServiceNow Developer, aiming to empower businesses and support growth. The role involves providing functionalities within the ServiceNow platform as part of Legal Service Delivery initiatives, working on small but moderately complex development projects, automating tasks, and maintaining robust communication with stakeholders. The desired candidate has significant ServiceNow developmental expertise, agile methodologies knowledge, and technical documentation skills.

Job Responsibility:

Provide support for Legal Service Delivery initiatives by developing and delivering functionalities within the ServiceNow platform
Assess the viability of new requests and provide proposals and solutions to the business that meet business requirements, align with IT strategy and maximise reuse opportunities
Create and update Technical Documents when required
Demonstrate good analytical skills to ensure business problems are questioned and understood and the solutions are cost effective and timely
Ensure development is completed as per the customer’s requirements and provide consultation/technical support to the development wherever required
Be a subject matter expert and would be required to manage multiple small scale, moderately complex development projects
Identify opportunities to improve the application / streamline development activities wherever required and promote / drive innovation in technologies, processes and tools
Use scripting tools to automate routine tasks being done in the ServiceNow platform
Report progress and identify and raise any issues/risks, escalating as appropriate to enable satisfactory resolution
Establish and maintain good communication and relationships with relevant stakeholders, both internal and external to the development team.

Requirements:

Experience in designing and implementing solutions within ServiceNow is required
Good knowledge of the core concepts of ServiceNow to include its OOTB functions and customisation capabilities
Experience of working knowledge on ServiceNow Legal Service Delivery preferred
Experience of developing within a customised ServiceNow instance
5-6 years of ServiceNow Developer experience, including APIs, Access Control, Client and Server-side scripting, Import sets and Transform Maps & Scripts, Service Portal including Widget development, Notifications, Employee Center, Agent Workspace, System Upgrades, System clones etc.
Good working knowledge of JavaScript
Experience in writing technical documents is essential
Understanding of Agile methodologies and working practices
Must be able to design, discuss, question and document system solutions
Experience of system testing with a focus on end-user testing and ensuring traceability between requirements and test cases
Able to work under pressure and demonstrate initiative, enthusiasm and a rapid learning capability
Proven results-driven approach with the ability to take initiative, handle multiple tasks and shifting priorities and meet deadlines
Experience of forming and maintaining network relationships - solid partner/stakeholder interaction skills
Both spoken and written communication skills with experience of adapting style and approach to the audience and message to be delivered
ServiceNow Certification preferred.

Nice to have:

Experience of working knowledge on ServiceNow Legal Service Delivery
ServiceNow Certification preferred.

What we offer:

Opportunities to grow within an inclusive and diverse environment
Continuous professional development
Flexible working.

Additional Information:

Job Posted:
August 12, 2025

Expiration:
August 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Servicenow Developer