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KeyBank is looking for an experienced ServiceNow Developer to join our team and support development, customization, and enhancement of the ServiceNow platform. The ideal candidate will have strong hands-on experience in ServiceNow scripting, ITSM modules, workflow automation, and integrations.
Job Responsibility:
Develop, configure, and customize ServiceNow platform components
Work on ITSM modules: Incident, Problem, Change, Request
Create workflows using Flow Designer / Workflow Editor
Build and maintain Service Catalog items and request workflows
Develop Business Rules, Client Scripts, UI Policies, Script Includes
Build integrations using REST/SOAP APIs
Create reports, dashboards, and analytics
Support ServiceNow upgrades, testing, and deployments
Troubleshoot production issues and provide timely fixes
Work with stakeholders to gather requirements and deliver solutions
Requirements:
Strong experience as a ServiceNow Developer
Hands-on scripting: JavaScript, Glide API
Strong knowledge of ServiceNow ITSM
Experience with ServiceCatalog and workflow automation
API integration experience (REST/SOAP)
Strong debugging, documentation, and communication skills