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ServiceNow Developer

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Apex Systems

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Location:
United States , Washington, DC

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

45.00 - 66.00 USD / Hour
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Job Description:

ServiceNow Developer / Administrator (SIR Focus). We are seeking an experienced ServiceNow Developer / Administrator with a strong background supporting Security Incident Response (SIR). This role will focus on designing, configuring, and enhancing ServiceNow solutions to meet customer business needs, while collaborating with distributed teams and stakeholders in a federal environment.

Job Responsibility:

  • Configure and activate ServiceNow Security Incident Response (SIR) features and SIR Workspace
  • Customize and integrate the Sentinel interface with SIR
  • Design and develop custom solutions including forms, flows, runbooks, dashboards, and reports
  • Administer SIR‑specific roles, privileges, patches, and add‑ins
  • Support development and administration across additional ServiceNow modules such as ITSM, IRM/GRC, and CMDB
  • Design and develop scoped applications and Service Portal components outside of SIR as needed
  • Contribute to platform strategy, planning, and service delivery with a focus on efficiency and effectiveness
  • Provide ITSM‑related recommendations aligned to service management policies, guidelines, and processes
  • Work independently while collaborating effectively with remote teams and clients
  • Provide additional support based on subject matter expertise and project priorities

Requirements:

  • Bachelor’s degree with 6+ years of relevant experience, or equivalent professional experience
  • ServiceNow Administrator Certification
  • Minimum 6 years of overall IT experience
  • 4+ years of hands‑on experience as a ServiceNow Developer
  • Strong knowledge of the ServiceNow platform, including ITSM and SIR
  • Experience with JavaScript, HTML, CSS, Jelly, HTTP, and XML
  • Experience developing and consuming REST and SOAP APIs
  • Working knowledge of ITIL principles
  • Strong written and verbal communication skills with a customer‑focused mindset
  • Must be eligible to acquire and maintain a Public Trust suitability

Nice to have:

  • Experience with IRM/GRC architecture, including CAM and Risk Workspaces
  • ITIL Foundation Certification
  • ServiceNow Developer Certifications
  • ServiceNow Certified Implementation Specialist
What we offer:
  • Medical, dental, vision, life, disability, and other insurance plans
  • ESPP (employee stock purchase program)
  • 401K program with company match after 12 months
  • HSA (Health Savings Account on the HDHP plan)
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
  • Corporate discount savings program
  • On-demand training program
  • Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months
  • Certification discounts and other perks to associations that include CompTIA and IIBA
  • Dedicated customer service team
  • Certified Career Coach

Additional Information:

Job Posted:
April 01, 2026

Work Type:
Remote work
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