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We are seeking a skilled and proactive ServiceNow Developer to join our growing team. The ideal candidate will be responsible for designing, developing, configuring, and customizing ServiceNow applications and services. You will work closely with cross-functional teams to implement and maintain efficient ServiceNow solutions aligned with business goals.
Job Responsibility:
Design and develop solutions in the ServiceNow platform to support business processes
Configure/customize ServiceNow applications including ITSM, ITOM, CMDB, HRSD, CSM, or other custom applications/modules
Develop workflows, business rules, client scripts, UI policies/actions, script includes, and integrations
Collaborate with stakeholders to gather and document requirements
Perform unit testing and support User Acceptance Testing (UAT)
Integrate ServiceNow with third-party tools using REST/SOAP APIs and MID Servers
Maintain and optimize existing ServiceNow applications and modules
Ensure ServiceNow platform performance, security, and scalability
Follow Agile/Scrum best practices in development and delivery
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or a related field
3+ years of experience as a ServiceNow Developer
Micro or Suite Certification in ServiceNow is a must
Mainline or Expert Certifications will be preferred
Strong experience with JavaScript, Glide API, and ServiceNow scripting
Proficient in developing and customizing core ServiceNow modules: Incident, Problem, Change, Knowledge, CMDB, etc.
Hands-on experience with Flow Designer, IntegrationHub, and Service Portal
Familiarity with ServiceNow data models, ACLs, and security management
Experience with API integrations and automation using REST/SOAP
Good understanding of ITIL processes and best practices
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