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Right Angle Solutions

Location:
India, Hyderabad

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a ServiceNow Developer at Right Angle Solutions Inc., you will play a key role in designing, developing, and implementing solutions on the ServiceNow platform. Your primary focus will be to ensure that the IT Service Management (ITSM), IT Asset Management (ITAM), Configuration Management Database (CMDB), and Customer Service Management (CSM) processes are effectively integrated and streamlined to optimize our IT operations and enhance customer satisfaction.

Job Responsibility:

Lead and deliver requirements, scoping, and design workshops, ensuring requirements are well documented
Provide expert-level support and technical mentoring to the CSM implementation and Development team
Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints
Recognize and develop opportunities to leverage ServiceNow as a platform
As a senior technical member of the team, deliver hands-on configuration, development, and integration services and serve in a delivery assurance capacity for all project deliverables
Plan and coordinate all phases of testing and test acceptance
design and oversee the development of testing-related work products lead test remediation cycles
Support practice builds efforts to include the development of practice intellectual property IP
Develop and present business case material for senior prospects and customer stakeholders
Create and deliver tailored presentations and product demonstrations
Scoping and delivering Proof of Concept Proof of Value engagements with prospects
Responding to Request for Information Proposal documents
In conjunction with Sales Personnel and Professional Services conduct transition briefing to communicate commitments, expectations, etc in preparation for deployment
Act as the ServiceNow subject matter expert at Executive briefings and marketing events

Requirements:

BE/BS/MTech/MS or equivalent work experience
Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products
Experience as a developer is a must
Must have a Certified implementation specialist ServiceNow and certified application Developer
3-4 Years Of ServiceNow Administration And Development Experience Required
Global Service Management skills in both process and technical areas
Excellent English writing skills with good vocabulary
Engaging presentation style, with the ability to control and manage multiple presentation scenarios
Ability to work under pressure and work on multiple campaigns at the same time
Experience working in an Agile environment

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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