ServiceNow Developer

• Designing, developing, and enhancing ServiceNow solutions across key platform capabilities including Platform Analytics, Workspaces, Service Catalogue, and CSDM
• Collaborating with stakeholders to understand business requirements and translate them into scalable, efficient ServiceNow solutions
• Leading and participating in challenging process-based conversations to drive standardisation, automation, and platform best practices
• Configuring and customising ServiceNow applications, workflows, integrations, and user experiences in alignment with organisational objectives
• Supporting the implementation and optimisation of Common Service Data Model (CSDM) frameworks and governance practices
• Developing and maintaining Service Catalog items, flows, and fulfilment processes to improve operational efficiency and user experience
• Creating dashboards, reports, and analytics solutions to provide actionable insights across the platform
• Working closely with cross-functional teams including architects, business analysts, process owners, and platform administrators
• Ensuring platform stability, performance, security, and adherence to development standards and best practices
• Contributing to continuous improvement initiatives and supporting platform roadmap activities

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience
• Minimum 3-5 years of experience as a ServiceNow Developer with a depth of experience across the ServiceNow platform
• Proven expertise in Platform Analytics, Workspaces, Service Catalogue, and CSDM
• Solid understanding of ServiceNow development best practices, scripting, integrations, and workflow automation
• Experience engaging with business stakeholders and facilitating process-focused discussions, including challenging existing ways of working where appropriate
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
• Experience designing scalable and maintainable ServiceNow solutions within enterprise environments
• Knowledge of ITSM and broader ServiceNow platform capabilities including governance and data modeling concepts
• A collaborative mindset with the ability to work effectively across multiple teams and business functions
• Strong problem-solving skills with a proactive and solution-oriented approach
• Relevant ServiceNow certifications would be highly regarded
• Excellent command of both spoken and written English

Relevant ServiceNow certifications

• Smooth integration and a supportive mentor
• Remote, Hybrid or Office work opportunities
• Flexible working hours
• Sponsored certifications, trainings and top e-learning platforms
• Private Health Insurance
• Individual coaching sessions or accredited Coaching School
• Parties or themed events