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ServiceNow Developer Technical Lead

https://www.soprasteria.com Logo

Sopra Steria

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Location:
India , Noida

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

About Sopra Steria Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion. The world is how we shape it.

Job Responsibility:

  • Self-motivated professional with a strong track record on the ServiceNow platform, delivering medium to complex solutions
  • Lead development and customization of Service Portal, UI Builder, and Workspace experiences
  • Design and develop custom UI components (Now Experience Framework) for Agent Workspaces
  • Build responsive, user-centric interfaces using UI Builder, components, data resources, and client scripts
  • Translate business requirements into scalable portal and workspace solutions
  • Develop and maintain reusable custom components, widgets, and UI frameworks
  • Work on CSM and ITSM module implementations with focus on enhanced user experience
  • Perform instance upgrades and patching across multiple environments

Requirements:

  • Strong proficiency in JavaScript (client & server-side) and ServiceNow scripting
  • Hands-on experience with Service Portal (widgets, AngularJS, theming), UI Builder & Now Experience Framework, Custom component development (Web Components / Now UI Framework)
  • Expertise in ServiceNow APIs, Glide APIs, and platform capabilities
  • Strong experience in Integrations (REST/SOAP, Integration Hub)
  • Solid understanding of relational databases and data modeling
  • Experience with ATF, Flow Designer, and Virtual Agent integrations
  • Working knowledge of Agile methodologies
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • Strong expertise in UI Builder, Service Portal, and custom workspace component development
  • Total Experience Expected: 06-08 years

Nice to have:

  • Experience working on MSP-based (multi-tenant) ServiceNow instances
  • Exposure to end-to-end UI/UX transformation initiatives on ServiceNow
  • ITIL V3 / ITIL 4 Foundation
  • ServiceNow Certified Implementation Specialist (CSM/ITSM preferred)
  • Micro-Certifications: Automated Test Framework, Flow Designer, Integration Hub, Virtual Agent

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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