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Sopra Steria Logo Sopra Steria · IT - Software Development

ServiceNow Developer Technical Lead

India, Chennai · Job Posted January 03, 2026
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Job Description

Position: ServiceNow Developer Technical Lead. Ideal candidate must be self-motivated with a proven record of accomplishment in working on ServiceNow Platform. Having an experience in ServiceNow Development from medium to complex needs. Able to Understand customer requirements and work on requests. Experience with implementation of modules related to CSM and ITSM. Has working experience on Instance Upgrades and Patches for multiple customers. Experience in scripting language: JavaScript and ServiceNow scripting. Should have working experience in Integration using REST/SOAP and Integration Hub. Very Good Experience working with relational databases. Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs. Has excellent communication skills and is able to interact with clients and stakeholders to manage new requirements. Has working understanding of Agile Team. Preferred working experience on MSP based instance. Having Integration expertise is a must have for this role.

Requirements

  • 06-08 years of experience
  • Self-motivated with a proven record of accomplishment in working on ServiceNow Platform
  • Experience in ServiceNow Development from medium to complex needs
  • Able to Understand customer requirements and work on requests
  • Experience with implementation of modules related to CSM and ITSM
  • Working experience on Instance Upgrades and Patches for multiple customers
  • Experience in scripting language: JavaScript and ServiceNow scripting
  • Working experience in Integration using REST/SOAP and Integration Hub
  • Very Good Experience working with relational databases
  • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
  • Excellent communication skills and is able to interact with clients and stakeholders to manage new requirements
  • Working understanding of Agile Team
  • Preferred working experience on MSP based instance
  • Integration expertise is a must have for this role
  • Required Certifications: ServiceNow - Certified System Administrator
  • ServiceNow - Certified Application Developer
  • Qualifications: Btech- Computer Science

Nice to have

  • Desired Certifications: ITIL V3 Foundation or ITIL 4 Foundation
  • ServiceNow - Certified Implementation Specialist
  • Micro-Certification: Automated Test Framework
  • Micro-Certification: Flow Designer
  • Micro-Certification: Integration Hub
  • Micro-Certification: Virtual Agent

What we offer

  • Committed to fighting against all forms of discrimination
  • Fosters a work environment that is inclusive and respectful of all differences
  • All positions are open to people with disabilities
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