Servicenow Developer Lead Product Analyst Job at Sopra Steria (Noida)

ServiceNow Lead Product Analyst

ServiceNow Lead Product Analyst role at Sopra Steria, involving ServiceNow devel...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Having experience in ServiceNow Development and ability to drive solutions independently
Has worked on ITSM extensively and understanding of CMDB
Rich Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
Experience in managing flows and workflows of Medium to Complex in nature
Understand scripted Web-Services, such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Ability to take role of Solution Architect and deliver projects for implementation and enhancements for customers along with Project Managers
Proficient in JavaScript with understanding on ServiceNow scripting
Must have some experience working with relational databases

What we offer

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

Fulltime

Business Analyst - ServiceNow

An IT Business Solutions Analyst plays a key role in bridging the gap between bu...

Location

United States , Austin

Salary:

Not provided

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

3 years of relevant experience
minimum 1 year of experience of building functional user requirements for ServiceNow implementation
1 year experience with ServiceNow ITSM and/or ITOM product suites
Bachelor’s Degree or equivalent experience in Business Administration, Information Technology, Computer Science, or a related field
Proven ability working directly with internal business customers in a support-type role
Proven ability assisting with product requirements, launching, and post implementation support
Proven ability in directly leading product launches, supporting retrospectives, building playbooks, and iterating to improve
Experiences with tools such as Jira, ServiceNow, Smartsheet, Airtable, Tableau, PowerBi, Monday.com, Miro, and Lucid Chart

Job Responsibility

Act as a liaison between business units and technical resources to ensure alignment on project objectives
Facilitate communication between collaborators to ensure expectations are clear and understood across departments
Suggest process redesigns or optimizations to leverage efficiencies, reduce costs, or enhance service quality
Good communication skills to be a phenomenal partner with business leaders, technical teams, vendors, and clients
Ability to facilitate meetings, workshops, and presentations with teams of multifaceted strengths
Work with business collaborators to design solutions that address their needs, improve efficiency, and reduce costs
Create process maps, workflows, and data models to represent business processes and system integrations
Form relationships with technical teams to design system solutions and identify technical gaps or areas for improvement
Conduct workshops, interviews, and surveys with business stakeholders to gather functional and technical requirements
Oversee and rationalize SaaS license management in close collaboration with business teams to optimize usage, reduce costs, and ensure alignment with organizational needs and goals

What we offer

Medical (HSA & FSA)
dental
vision
401(k) with company match
employee stock purchase plan
commuter benefits
in-house wellness program
broad learning & development opportunities
a charitable giving platform with company match
Fitness allowance

Fulltime

Lead Solution Consultant

As a Lead Solution Consultant, most of your work involves working closely with p...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum 3+ years of relevant experience in service management and/or consulting customer facing role
Proven experience in designing and implementing solutions on the ServiceNow platform
BSc or MSc in IT or Business field or equal level of experience
Excellent written and verbal English language
French, German, Spanish or any other European Language would be considered a plus
Business analysis, requirements gathering and solution design abilities
Pitch perfect communication, writing and presenting skill
Experience in a Professional Services environment engaging with executive stakeholders, solution architects
Solid Exemplary verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels (both technical and non-technical)
Strong overall knowledge of Information Technology, architecture and multi-tier applications

Job Responsibility

Work closely, build and maintain strong relationships with company existing and potential new clients to understand their business needs and pain points and translate them into an IT solution following best practices
Demonstrate how ServiceNow solutions and Inetum Services can address Customer’s needs and pain points through product presentations and demonstrations
Work closely with the Sales team to identify opportunities for new IT solutions and provide technical expertise and guidance throughout the sales cycle
Supporting Marketing activities – user conferences, trade shows, analyst demonstrations, webinars etc…
Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members
Lead workshops in sales and delivery phases to gather customer requirements
Collaborate with the Sales team to develop proposals and estimates
Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs) from potential clients and ensure responses to RFP and RFI are tailored to meet the specific needs and requirements of the client
Create and deliver POCs to demonstrate the feasibility of the proposed solutions
Stay informed and internally promote part of the ServiceNow portfolio, update the other teams for the new releases, new features and innovations in this part of ServiceNow portfolio

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

ServiceNow Developer/Administrator II

The ServiceNow Developer/Administrator II, configures, builds, maintains, monito...

Location

United States of America , Brighton

Salary:

63815.00 - 95723.00 USD / Year

University of Rochester

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
3 years of related experience required
ServiceNow CSA (Certified Systems Administrator) required
3+ Years of ServiceNow development & administration experience
Excellent verbal and written communications skills required
Ability to work both independently and as part of a team required
Ability to participate in on-call rotations required

Job Responsibility

Configures, builds, maintains, monitors and audits the ServiceNow platform
Ensures security standards are applied, troubleshooting, implementing new solutions and participating on projects to upgrade components, plug-ins, modules or whole systems
May review and provide recommendations for architecture standards related to integration with on-premise applications and cloud solutions
Participates in on-call rotations
Serves on project teams and identifies and evaluates risks and opportunities for efficiencies
Supports planning and implementation of new systems or functions and ensures that application maintenance and upgrades are delivered on-time and with quality
Provides technical support for, and may lead, non-production and production environments, including troubleshooting and remediation of technical issues
May take a lead role in working with third party vendors and software companies
Researches and answers technical application, database, server and security configuration questions
Serves as an escalation point for support and provides on-call support after hours

Fulltime

New

Senior Application Support Analyst

We are seeking a highly motivated and experienced Senior Application Support Ana...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proven experience in production support or application support roles, preferably in a global enterprise environment
Strong analytical and problem-solving skills with the ability to perform root cause analysis effectively
Experience in incident, problem, and change management processes
Ability to work collaboratively with cross-functional teams including Product Owners, Business Analysts, and Systems Analysts
Excellent communication skills, both written and verbal, for documenting issues and collaborating with stakeholders
Demonstrated commitment to application stability, high availability, and resiliency
Experience with Wealth applications is a significant advantage
Technical Proficiencies: Application Platforms: OpenShift, WebSphere, Weblogic, Microservices, Gemfire
Monitoring & Observability: Apps Dynamics, Splunk, ITRS
Deployment & Automation: uDeploy, Autosys, Shell Scripting

Job Responsibility

Work closely with Product Owners, Business Analysts, and Systems Analysts to assess system impacts and document comprehensive support requirements
Lead and manage the resolution of incidents and problems, including prioritization, escalation, and thorough root cause analysis, ensuring timely follow-through to resolution
Drive and champion stability initiatives aimed at achieving high application availability, robust monitoring, effective failover mechanisms, and overall resiliency for Business-As-Usual operations
Oversee and manage change processes, incidents, and problems within a global enterprise context
Provide dedicated application support for Wealth applications and actively participate in release activities, ensuring smooth deployments and post-release stability
Implement, configure, and maintain application and hardware service monitoring using a variety of advanced technologies
Develop, update, and maintain comprehensive run books and knowledge-based articles to support efficient operations and problem resolution

Fulltime

Business Analyst - ServiceNow Hrsd

We’re building a world of health around every individual — shaping a more connec...

Location

United States

Salary:

83430.00 - 222480.00 USD / Year

CVS Health

Expiration Date

March 30, 2026

Requirements

5 + years of experience in HR Operations
5+ years of experience designing, configuring, and maintaining ServiceNow HRSD applications, including writing detailed functional requirements for development teams
3+ years' experience with backlog, demand, and incident management
2+ years' demonstrated problem-solving skills
2+ years' experience effectively communicating and collaborating in a diverse team environment
Bachelor’s degree in human resources, Computer Science, Information Technology, or a related field

Job Responsibility

Collaborates with stakeholders to gather and analyze business requirements, translating them into technical specifications and solutions within ServiceNow HRSD
Leads the design, documentation and show backs of ServiceNow HR Services, Record Producers, SLAs, Lifecycle Events and Journeys
Provides expert guidance and best practices for utilizing ServiceNow HRSD applications and capabilities to drive business process optimization
Leads and performs data analysis and reporting to support decision-making and identify improvement opportunities across platform
Collaborates with HRSD process owners, product owner, developers and other stakeholders to improve existing services and processes
Develops and maintains detailed business requirements documentation, including design specifications, test plans, and deployment procedures
Provides training and support to users for new or modified features and functionalities
Stays current with industry trends and advancements in ServiceNow technology to continually improve service offerings
Develops and manages documentation, including design workbooks and test scenarios
Supports user acceptance testing (UAT) and maintains clear communication with stakeholders

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

!

Specialist IS Analyst

In this vital role, you will work as part of a Product Team focusing on the Elec...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's OR Master’s degree with 8–12 years of experience in Software Engineering, Data Science, or Machine Learning Engineering
Strong experience with enterprise application testing in GxP-regulated environments
Hands-on experience with CSV/CSA validation methodologies and documentation
Software engineering best practices: Git, CI/CD (Jenkins, Maven), automated testing
Experience supporting enterprise platforms with issue ticketing and customer-facing support models
Proven experience in Application Support & Maintenance (AMS) for regulated systems
Experience with cloud platforms (AWS, Azure, GCP)
Incident response experience, including P1/P2 production incidents
Experience with ServiceNow, ITIL processes, and change management workflows
Ability to translate vendor capabilities and constraints into business-aligned solutions

Job Responsibility

Work as part of a Product Team focusing on the Electronic Lab Notebook (ELN) and Instrument Data Acquisition Platform, accelerating Amgen’s product development and commercial manufacturing
Collaborate with a dynamic, globally distributed team of technical product owners, business analysts, test/validation engineers, project managers, and scrum masters on the design, development, validation, support, and continuous optimization of Amgen Operations’ ELN ecosystem
Possess strong software development skills and rapidly translate concepts into working, production-ready solutions
Conduct code reviews to ensure quality, security, performance, and adherence to enterprise standards
Create and maintain documentation for architecture, design, validation, deployment, disaster recovery, and operations
Identify, troubleshoot, and resolve complex technical challenges across integrated enterprise platforms
Stay current with emerging technologies, industry best practices, and regulated system development trends
Lead and contribute to enterprise application testing in GxP environments, ensuring compliance with FDA, EMA, and global regulatory requirements
Own and execute CSV/CSA activities, including risk assessments, test strategy, IQ/OQ/PQ (or equivalent), traceability, and validation documentation
Develop and maintain test plans, test scenarios, and test scripts for system enhancements, patches, upgrades, and vendor releases

New

Application Development Management & Support Lead

The Application Development Management & Support Lead is a strategic professiona...

Location

United States , Jacksonville

Salary:

113840.00 - 170760.00 USD / Year

Citi

Expiration Date

March 26, 2026

Requirements

6-10 years experience with Application & Vendor Management, SDLC & Change Management, Jira, ServiceNow, Communication & Stakeholder Management
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
identify and define necessary system enhancements
analyze existing system logic, identify problems
and recommend and implements solutions
Provides expertise in area and an advanced level of understanding of the principles of apps support
Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards
documents requirements
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Considers the implications of the application of technology to the current environment

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

Servicenow Developer Lead Product Analyst

Sopra Steria

Location:
India , Noida

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 21, 2025

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Servicenow Developer Lead Product Analyst

Sopra Steria

Location:India , Noida

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 21, 2025

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Job Posted:
May 21, 2025