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ServiceNow Developer Business Analyst QA

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NTT DATA

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Location:
India , Bangalore

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The ServiceNow Developer/Business Analyst/QA role requires 9 to 12 years of experience in HRSD Architecture and ServiceNow. The candidate will lead design and implementation of HRSD solutions, engage with stakeholders, and collaborate with platform teams. Strong skills in REST APIs and integrations are essential. This position offers opportunities for innovation and impact.

Job Responsibility:

  • Lead design and implementation of HRSD solutions
  • Engage with stakeholders
  • Collaborate with platform teams
  • Provide technical guidance and issue resolution
  • Support deployment activities
  • Handle incidents

Requirements:

  • 9 to 12 years of experience in HRSD Architecture and ServiceNow
  • Strong skills in REST APIs and integrations
  • Led the design and implementation of scalable HRSD solutions on the ServiceNow platform
  • Engaged with stakeholders and business teams to gather requirements, design workflows, and deliver user-centric solutions
  • Collaborated with the platform team on upgrade-related activities
  • Implemented enhancements across modules such as Case Management, Lifecycle Events, Employee Center, and ACLs
  • Designed and supported integrations with third-party systems using REST APIs
  • Established architectural standards and worked with the platform architecture team to review and approve solution designs
  • Acted as the go-to person for team members facing technical blockers
  • Handling technical review for the complex story implementation
  • Deployment activities across INT and PROD environments
  • Incident handling and resolution
  • ServiceNow support for managing out-of-the-box (OOB) issues

Additional Information:

Job Posted:
March 01, 2026

Work Type:
On-site work
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