CrawlJobs Logo

ServiceNow Developer/Administrator II

urmc.rochester.edu Logo

University of Rochester

Location Icon

Location:
United States of America , Brighton

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

63815.00 - 95723.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The ServiceNow Developer/Administrator II, configures, builds, maintains, monitors and audits the ServiceNow platform within the URMC organization. This may include, but is not limited to, ensuring security standards are applied, troubleshooting, implementing new solutions and participating on projects to upgrade components, plug-ins, modules or whole systems. May review and provide recommendations for architecture standards related to integration with on-premise applications and cloud solutions.

Job Responsibility:

  • Configures, builds, maintains, monitors and audits the ServiceNow platform
  • Ensures security standards are applied, troubleshooting, implementing new solutions and participating on projects to upgrade components, plug-ins, modules or whole systems
  • May review and provide recommendations for architecture standards related to integration with on-premise applications and cloud solutions
  • Participates in on-call rotations
  • Serves on project teams and identifies and evaluates risks and opportunities for efficiencies
  • Supports planning and implementation of new systems or functions and ensures that application maintenance and upgrades are delivered on-time and with quality
  • Provides technical support for, and may lead, non-production and production environments, including troubleshooting and remediation of technical issues
  • May take a lead role in working with third party vendors and software companies
  • Researches and answers technical application, database, server and security configuration questions
  • Serves as an escalation point for support and provides on-call support after hours
  • Works with, and may lead, various technical and functional personnel as needed to fulfill requests for technical support
  • Monitors non-production and production environments and works in conjunction with, and may lead, database administrators, security and systems administrators to provide performance tuning
  • Appropriately uses tools and sometimes provides direction to efficiently manage code migrations, environment builds, testing and implementation
  • Applies patches and delivers minor and major application upgrades
  • Works with, and may lead, technical resources and in some cases functional / business analysts on application, database, server or security requirements and translate into technical or systems specifications for implementation
  • Designs technical enhancements to support the application, database, server or security landscape
  • Completes assigned application administration deliverables, and may lead teams in the completion of their assigned deliverables
  • Actively participates in, and may lead, application administration maintenance or implementation plan walkthroughs
  • May develop technical documentation to be used by application administration development or support teams
  • Actively participates in, and may lead, the testing of newly developed applications, integrations, systems, solutions and upgrades of applications or application support tools
  • Works closely with, and may lead, technical resources and in some cases functional / business analysts to prepare test plans, test data and complete integrated testing
  • Follows, and may develop, best practice application administration and change management procedures
  • Actively participates in smaller systems projects or enhancements, delivering assigned application administration tasks following project plans and estimates
  • May lead technical teams in the delivery of their assignments
  • Provides input for project plans and estimates related to application administration for projects or enhancements
  • Actively participates in, and may lead, regular team retrospective events with a continuous improvement mindset
  • Consistently identifies and recommends improvement opportunities, logs application administration requests and delivers upon application administration assignments that improve the system solution
  • Willingly shares application administration knowledge and provides cross-training and peer support
  • May lead team meetings
  • Actively participates in, and may lead, estimation and planning of future application administration work plans
  • May develop application administration documentation and procedures used to maintain applications, databases, servers, and security
  • Maintains a deep and broad knowledge of technology, equipment, and or systems in the assigned application areas
  • Maintains a deep and broad knowledge of the latest technologies associated on premise application administrations
  • Actively participates in external technical application administration communities of practice gaining and sharing technical knowledge

Requirements:

  • High School Diploma or equivalent required
  • 3 years of related experience required
  • ServiceNow CSA (Certified Systems Administrator) required
  • 3+ Years of ServiceNow development & administration experience
  • Excellent verbal and written communications skills required
  • Ability to work both independently and as part of a team required
  • Ability to participate in on-call rotations required

Nice to have:

  • Bachelor’s degree in related discipline such as Computer Science, Information Technology, Mathematics, Statistics, Business, Data Science or Engineering preferred
  • Experience in higher education or healthcare field preferred
  • Proficient in configuration, architecture, and customization of the ServiceNow platform preferred
  • Ability to learn new technologies quickly and help team members embrace technology change preferred
  • Proven track record executing multiple work streams and producing consistent results preferred
  • Strong understanding of system/application administration activities preferred
  • Experience with web services, including REST, SOAP, JSON or XML preferred
  • Solid experience with scripting languages (e.g. JavaScript) preferred
  • Experience with at least one structured programming language preferred
  • Solid understanding of application infrastructure and architecture preferred
  • Experience with interface, networking, design, and relational database technologies preferred
  • Experience supporting Cloud and on premises applications preferred
  • Experience with multi-tier applications employing application and web servers preferred
  • Experience with project management from planning through implementation preferred
  • ServiceNow CIS (Certified Implementation Specialist), CAD (Certified Application Specialist) or CAD (Certified Application Developer) preferred
  • ITIL Foundations preferred

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
University of Rochester - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for ServiceNow Developer/Administrator II

New

Cancer Center, Administrative Assistant to Physician

This position provides administrative support to the Physician. Provides high-le...
Location
Location
United States , Westwood
Salary
Salary:
Not provided
kansashealthsystem.com Logo
The University of Kansas Health System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Graduate or GED
  • 3 or more years broad administrative/secretarial experience
  • Must have excellent telephone skills, verbal and written communication skills
  • Ability to be flexible and adapt to change while maintaining a high level of professionalism, with an emphasis on positive customer relations
  • Knowledge of Microsoft Project Manager
  • Demonstrates competencies in computer programs such as: Microsoft Office Word, Excel and PowerPoint, email, intra/internet programs
Job Responsibility
Job Responsibility
  • Answers and screens incoming telephone calls, determining appropriate routing, transcribes messages with accurate detail
  • As delegated by the Physician - may manage projects such as office moves, policy compilation, and event planning. Handles duties related to continuing education programs, registration, schedules, materials preparation for meetings and notifying meeting participants
  • As delegated by the Physician – may represent department management for communicating information to hospital executive team, vendors, physicians, staff, and community agencies
  • Assists with the coordination of payroll, acting as a backup for the KRONOS managers
  • Composes correspondence, memos, and reports: types and proofs materials
  • edits, collates, assembles, and distributes documentation as needed. Prepares reports, activities calendars, mass mailings (i.e., letters and memos for staff)
  • Creates information database products to support Management as requested
  • Maintains patient confidentiality in accordance with HIPPA regulations at all times
  • Prioritizes correspondence, memos, reports, internal signature files and appointments
  • coordinates and schedules meetings, appointments, and conferences
  • Fulltime
Read More
Arrow Right
New

Grants and Contracts Analyst

The Grants and Contracts Analyst is responsible for the complete management of a...
Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA/BS degree required, with a focus in Finance, Accounting, or related field
  • At least one year of experience involving the analytical research and reporting of complex financial data
  • Nonprofit experience preferred
  • Advance Excel skills and ability to analyze large volumes of data
  • Proficient in Microsoft Office Suite or related software
  • Extremely organized and ability to respond to internal and external requests
  • Experience working with FE or similar accounting software
  • Understanding of grants and billing practices and laws
  • Understand when to escalate critical time sensitive issues
  • Demonstrate a commitment to quality, accuracy, and thoroughness
Job Responsibility
Job Responsibility
  • Manage assigned contract portfolios from Contract registration to closeout
  • Plan, organize, and prepare for the timely processing of contract vouchers, billing packages, and submit reports to government/private funding sources as appropriate
  • Analyze, review, and reconcile General Ledger accounts by program
  • Verify that reimbursements are not more than contract amounts
  • Ensure that contract revenues and expenditures are recorded in the appropriate general ledger accounts
  • Initiate timely follow-ups on outstanding accounts receivable balances and respond to requests with grantors as necessary
  • Work in conjunction with other team members to ensure that department project completion deadlines are met
  • Create and prepare Excel schedules and control reports
  • Assist with individual program audits, as well as the Society’s year-end audit when required
  • Provide forecast and analysis for assigned programs and potential new fundings
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
Read More
Arrow Right
New

Compliance Officer

Compliance officer for a Treasury Centre set-up in a GIFT IFSC.
Location
Location
India , Ahmedabad
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professionally qualified Chartered Accountant (CA), Company Secretary (CS), Cost and Management Accountant (CMA), Certified Public Accountant (CPA), Chartered Financial Analyst (CFA) or any other equivalent qualifications from professional bodies or institutes
  • Post-graduate degree in finance, accountancy, business management, commerce, economics, taxation or a degree in law from a university or an institution recognized by the UGC or AICTE or such other equivalent authority in India or a foreign jurisdiction
  • Minimum of 10 (ten) years’ relevant experience
  • Minimum 3 (three) years’ experience in compliance/risk management, particularly in securities law or financial regulatory compliance
  • Experience in handling regulatory inspections and audits independently
  • Strong knowledge of IFSCA, SEZ, RBI, FEMA and PMLA regulations
  • Excellent written and oral communication skills, with strong drafting abilities for policies and regulatory documents
  • Ability to liaise effectively with regulators and handle audits independently
  • Strong ethical standards, integrity, and a risk-management mindset
Job Responsibility
Job Responsibility
  • Ensuring compliance of policies, procedures, maintenance of records and the implementation of the requirements as specified under the IFSC regulations, SEZ regulations applicable to the company as well as any other applicable regulations
  • Ensuring compliance with the risk management policy of the company, including the procedures and systems to identify, measure, monitor and manage the range of risks that the company is exposed to
  • Ensuring compliance with the company’s policy for undertaking permissible activities
  • Approval process for undertaking permissible activities including delegation of powers
  • Financial limits for undertaking permissible activities
  • Procedure for oversight/ audit of permissible activities
  • Any other relevant control mechanisms based on the nature of activity undertaken
  • Conducting periodic compliance risk assessments, identify potential gaps, and ensure timely corrective actions
  • Identify opportunities to strengthen controls, increase transparency, and enhance issue identification through relevant metrics and reporting
  • Build infrastructure, systems, and processes for GIFT City compliances and overall risk management
  • Fulltime
Read More
Arrow Right
New

Showroom Receptionist

We are currently recruiting for a Showroom Receptionist to join the team at Vert...
Location
Location
United Kingdom , Beaconsfield
Salary
Salary:
12.21 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Enthusiastic and flexible individual
  • Keen eye for detail
  • Exceptionally organised
  • Great dedication to customer service
  • Excellent communication skills
Job Responsibility
Job Responsibility
  • Meet and greet all customers on arrival to the showroom
  • Ensure customers' time at the showroom is an exceptional and enjoyable experience
  • Replenish stocks of brochures and refreshments
What we offer
What we offer
  • 25 days holiday rising with length of service - plus bank holidays (pro rata at part time)
  • Access to online rewards platform giving cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity and Paternity
  • Parttime
Read More
Arrow Right
New

Student services associate

As a community, the University of Rochester is defined by a deep commitment to M...
Location
Location
United States of America , Rochester
Salary
Salary:
18.65 - 26.11 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Post-high school education and minimum of two years’ experience, or equivalent combination required
  • Two years post-HS education, background and/or degree in music performance and/or arts management strongly preferred
  • Familiarity with computerized registration and billing systems, preferably Workday required
  • Excellent written and oral communication skills, customer service abilities, and critical thinking/problem solving skills
  • Prioritization skills are key
  • Highly organized self-starter capable of working under minimal supervision
  • Ability to multi-task in a fast-paced work environment with a wide variety of customers from young children through adults
  • Attention to detail and sensitivity towards confidential information
  • Proficiency with word processing, spreadsheet, database, and publishing programs
Job Responsibility
Job Responsibility
  • Serves as the Rochester (external) and Eastman (internal) community’s first critical contact for all Eastman Community Music School (ECMS) programs
  • Directly responds to, resolves and/or escalates customer questions and concerns via phone, email, and in person
  • Coordinates all ECMS and SS registrations, including the registration process for 250 Early Childhood students, 60 Pathways high school scholarship recipients, and approximately 2000 other students annually
  • Provides general office support, such as scheduling appointments, processing mail, and ordering supplies
  • Responsible for considerable departmental administrative details and duties consistent with Eastman policies, procedures and practices
  • Represents the ECMS through critical first contact with customers by phone, e-mail, and in person
  • Addresses individual needs of students, parents, and faculty
  • Act as a friendly and helpful representative for ECMS
  • Responds to information and service requests from ECMS faculty and other Eastman departments
  • Provides general administrative support to ECMS associate dean, staff, and faculty
  • Fulltime
Read More
Arrow Right
New

Network Analyst

Whitehall resources are looking for a Network Analyst. This role is hybrid worki...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
whitehallresources.com Logo
Whitehall Resources Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge/experience of infrastructure projects
  • Knowledge/experience of Network integration
  • Experience of Infoblox/DNS migrations
  • Ability to integrate with a strong team but able to manage clear accountabilities to timeline
  • Eligible to work in the specified country/location
Read More
Arrow Right
New

OR Support Coordinator III

Ensures the smooth, efficient patient care flow through all of Perioperative Ser...
Location
Location
United States of America , Rochester
Salary
Salary:
20.31 - 27.42 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate's degree and 3 years of related work experience required
  • Or equivalent combination of education and experience
  • Experience in an Emergency Department setting preferred
  • 1 year in a position demonstrating the ability to work with minimum supervision and direct an office operation preferred
  • Medical terminology experience preferred
  • Experience with PICIS and Flowcast preferred
  • Ability to type accurately preferred
  • Skills related to achievement of customer satisfaction preferred
  • Ability to deal calmly but efficiently with medical professionals during life threatening situations preferred
  • Maintain a strong customer service approach at all times, with the ability to handle diverse personalities preferred
Job Responsibility
Job Responsibility
  • Ensures the smooth, efficient patient care flow through all of Perioperative Services and the Operating Room
  • Facilitates workflow in the department by supporting Anesthesia clinical coordinators, charge nurses, surgeons and additional faculty and staff
  • Prioritizes critical patient cases and communication of emergency Operating Room changes and fluctuations
  • Ensures the timely and efficient functioning of this large and diverse suite of operating rooms and ectopic surgical locations through the flawless flow of communication
  • Functions as the primary liaison between all levels of staff and faculty in and out of the Operating Room while demonstrating an elevated level of timely, efficient and diverse communication in a control desk of Operating Room and ectopic surgical locations
  • Maintains the White Board in collaboration with the Anesthesia Clinical Coordinator and Charge Nurse, with appropriate follow-through as necessary
  • Triages patient calls, assess the clinical urgency of every patient, and determines the appropriate action, while communicating all changes to necessary clinical staff and faculty
  • Maintains the manual Operating Room schedule to ensure an ever-present back up in the event of electrical or computer failure
  • Assesses and triages all Operating Room calls, pages, and STAT calls, books emergent cases and communicates and coordinates appropriate faculty and staff, including off-shifts and next-day cases
  • Initiates the printing and organizing of the next day’s patient call slips and wristbands
  • Fulltime
Read More
Arrow Right
New

Technical Account Manager

As a Technical Account Manager (TAM) at Docker, you will serve as a trusted advi...
Location
Location
United States; Canada
Salary
Salary:
138000.00 - 172500.00 USD / Year
Docker
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years in a customer-facing technical role (e.g., TAM, Solutions Architect, DevOps Consultant, Customer Engineer)
  • Strong understanding of Docker, Kubernetes, CI/CD, IaC, and cloud-native development practices
  • Proven ability to translate technical capabilities into business outcomes and drive measurable customer value
  • Excellent communication skills across both technical and executive audiences
  • Skilled at identifying patterns and building long-term strategies beyond point solutions
  • Comfortable working cross-functionally in a global, distributed organization
Job Responsibility
Job Responsibility
  • Build strong relationships with assigned enterprise customers, understanding their technical landscape, priorities, and success criteria
  • Drive product adoption and operational maturity, aligning Docker capabilities to customer objectives and outcomes
  • Conduct regular technical and business reviews to demonstrate value realization and identify opportunities for growth
  • Anticipate risks and blockers, developing mitigation plans in partnership with customer and internal teams
  • Serve as the primary post-sales technical contact and advocate for assigned accounts, connecting customer feedback to Product, Engineering, and Support
  • Partner with Solutions Engineers to ensure smooth handoff from pre-sales to onboarding and sustained success thereafter
  • Create and share reusable best practices, reference architectures, and technical playbooks that scale customer success
  • Provide proactive guidance on containerization, CI/CD, infrastructure-as-code, and emerging developer productivity trends
  • Maintain high-quality documentation of customer engagements, health status, and progress toward success metrics
  • Contribute to a consistent TAM engagement model, leveraging standardized processes for onboarding, health reviews, and renewals
What we offer
What we offer
  • Freedom & flexibility
  • fit your work around your life
  • Designated quarterly Whaleness Days plus end of year Whaleness break
  • Home office setup
  • we want you comfortable while you work
  • 16 weeks of paid Parental leave
  • Technology stipend equivalent to $100 net/month
  • PTO plan that encourages you to take time to do the things you enjoy
  • Training stipend for conferences, courses and classes
  • Equity
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy