CrawlJobs Logo

ServiceNow Developer/Administrator II

urmc.rochester.edu Logo

University of Rochester

Location Icon

Location:
United States of America , Brighton

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

63815.00 - 95723.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The ServiceNow Developer/Administrator II, configures, builds, maintains, monitors and audits the ServiceNow platform within the URMC organization. This may include, but is not limited to, ensuring security standards are applied, troubleshooting, implementing new solutions and participating on projects to upgrade components, plug-ins, modules or whole systems. May review and provide recommendations for architecture standards related to integration with on-premise applications and cloud solutions.

Job Responsibility:

  • Configures, builds, maintains, monitors and audits the ServiceNow platform
  • Ensures security standards are applied, troubleshooting, implementing new solutions and participating on projects to upgrade components, plug-ins, modules or whole systems
  • May review and provide recommendations for architecture standards related to integration with on-premise applications and cloud solutions
  • Participates in on-call rotations
  • Serves on project teams and identifies and evaluates risks and opportunities for efficiencies
  • Supports planning and implementation of new systems or functions and ensures that application maintenance and upgrades are delivered on-time and with quality
  • Provides technical support for, and may lead, non-production and production environments, including troubleshooting and remediation of technical issues
  • May take a lead role in working with third party vendors and software companies
  • Researches and answers technical application, database, server and security configuration questions
  • Serves as an escalation point for support and provides on-call support after hours
  • Works with, and may lead, various technical and functional personnel as needed to fulfill requests for technical support
  • Monitors non-production and production environments and works in conjunction with, and may lead, database administrators, security and systems administrators to provide performance tuning
  • Appropriately uses tools and sometimes provides direction to efficiently manage code migrations, environment builds, testing and implementation
  • Applies patches and delivers minor and major application upgrades
  • Works with, and may lead, technical resources and in some cases functional / business analysts on application, database, server or security requirements and translate into technical or systems specifications for implementation
  • Designs technical enhancements to support the application, database, server or security landscape
  • Completes assigned application administration deliverables, and may lead teams in the completion of their assigned deliverables
  • Actively participates in, and may lead, application administration maintenance or implementation plan walkthroughs
  • May develop technical documentation to be used by application administration development or support teams
  • Actively participates in, and may lead, the testing of newly developed applications, integrations, systems, solutions and upgrades of applications or application support tools
  • Works closely with, and may lead, technical resources and in some cases functional / business analysts to prepare test plans, test data and complete integrated testing
  • Follows, and may develop, best practice application administration and change management procedures
  • Actively participates in smaller systems projects or enhancements, delivering assigned application administration tasks following project plans and estimates
  • May lead technical teams in the delivery of their assignments
  • Provides input for project plans and estimates related to application administration for projects or enhancements
  • Actively participates in, and may lead, regular team retrospective events with a continuous improvement mindset
  • Consistently identifies and recommends improvement opportunities, logs application administration requests and delivers upon application administration assignments that improve the system solution
  • Willingly shares application administration knowledge and provides cross-training and peer support
  • May lead team meetings
  • Actively participates in, and may lead, estimation and planning of future application administration work plans
  • May develop application administration documentation and procedures used to maintain applications, databases, servers, and security
  • Maintains a deep and broad knowledge of technology, equipment, and or systems in the assigned application areas
  • Maintains a deep and broad knowledge of the latest technologies associated on premise application administrations
  • Actively participates in external technical application administration communities of practice gaining and sharing technical knowledge

Requirements:

  • High School Diploma or equivalent required
  • 3 years of related experience required
  • ServiceNow CSA (Certified Systems Administrator) required
  • 3+ Years of ServiceNow development & administration experience
  • Excellent verbal and written communications skills required
  • Ability to work both independently and as part of a team required
  • Ability to participate in on-call rotations required

Nice to have:

  • Bachelor’s degree in related discipline such as Computer Science, Information Technology, Mathematics, Statistics, Business, Data Science or Engineering preferred
  • Experience in higher education or healthcare field preferred
  • Proficient in configuration, architecture, and customization of the ServiceNow platform preferred
  • Ability to learn new technologies quickly and help team members embrace technology change preferred
  • Proven track record executing multiple work streams and producing consistent results preferred
  • Strong understanding of system/application administration activities preferred
  • Experience with web services, including REST, SOAP, JSON or XML preferred
  • Solid experience with scripting languages (e.g. JavaScript) preferred
  • Experience with at least one structured programming language preferred
  • Solid understanding of application infrastructure and architecture preferred
  • Experience with interface, networking, design, and relational database technologies preferred
  • Experience supporting Cloud and on premises applications preferred
  • Experience with multi-tier applications employing application and web servers preferred
  • Experience with project management from planning through implementation preferred
  • ServiceNow CIS (Certified Implementation Specialist), CAD (Certified Application Specialist) or CAD (Certified Application Developer) preferred
  • ITIL Foundations preferred

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
University of Rochester - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 2204 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for ServiceNow Developer/Administrator II

Reception Sales And Office Admin

Kitchen Tune-Up Houston Sugar Land is seeking an Administrative Assistant Specia...
Location
Location
United States , Richmond
Salary
Salary:
17.00 USD / Hour
kitchentuneup.com Logo
Kitchen Tune-Up
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Computer and smartphone proficient
  • Highly motivated, dependable, with a strong work ethic
  • Organized
  • Optimistic, enthusiastic, and friendly attitude
  • Ability to set priorities and work in a fast-paced environment
  • Excellent written and verbal communication skills
  • Positive mindset and like talking with customers
  • Must have reliable transportation
  • Consistent and resourceful
Job Responsibility
Job Responsibility
  • Answer incoming calls by the third ring
  • Track orders and delivery schedule of product
  • Call leads as soon as they come in
  • Print off invoices, proposals etc
  • Input, track and maintain notes in a CRM database
  • Help getting home shows ready
  • Check orders as they are delivered for damage and they are correct
  • Setting up email campaigns in CRM
  • Getting supplies from local suppliers
  • Schedule subcontractors for upcoming jobs
What we offer
What we offer
  • Opportunity for advancement
  • Training & development
  • Performance pay
  • Growth opportunities
  • Ongoing training and coaching provided
  • Fulltime
Read More
Arrow Right

Large Animal Veterinarian

Location
Location
New Zealand , Gore
Salary
Salary:
Not provided
vetsouth.co.nz Logo
VetSouth Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BVSc or equivalent, with eligibility to practice in New Zealand
  • 4+ years of dairy and/or sheep and beef experience
  • Sound clinical and surgical capability
  • Excellent communication and teamwork skills
  • A genuine care for clients, animals, and community
  • Initiative, adaptability, and pride in delivering great outcomes
  • A great sense of humour won't go amiss!
Job Responsibility
Job Responsibility
  • Diverse caseload across dairy, beef cattle, sheep and deer
  • Work alongside experienced veterinarians offering you opportunities to further develop your clinical and advisory skills
  • A rural lifestyle with access to hiking, skiing, fishing, golf, farmers markets, and beautiful scenery
What we offer
What we offer
  • Chamber of Commerce memberships offering local retail discounts
  • NZVA and VCNZ fees fully covered
  • Temporary accommodation to get you settled in
  • Great staff benefits, including generous discounts and wellbeing support
  • Career pathways across our wider veterinary network of 50+ clinics
  • Fulltime
Read More
Arrow Right

Support Workers – RIDSAS & Supported Living

As a Support Worker you will build meaningful relationships and support people t...
Location
Location
New Zealand , Dunedin
Salary
Salary:
29.10 NZD / Hour
cct.org.nz Logo
Community Care Trust Aotearoa
Expiration Date
June 12, 2026
Flip Icon
Requirements
Requirements
  • A full, current New Zealand driver license
  • Eligibility to work in New Zealand
  • A current First Aid Certificate, or willingness to complete one at our cost
  • Willingness to undergo vetting as part of our safeguarding commitment
  • Availability to work regular weekend shifts
  • Experience in disability, mental health, justice, or community support is an advantage, but not essential.
Job Responsibility
Job Responsibility
  • Build meaningful relationships and support people to develop life skills, achieve their goals, and connect with their communities.
What we offer
What we offer
  • Hourly rates up to $29.10 depending on qualifications
  • Ongoing training and development opportunities
  • Support to complete Health and Wellbeing qualifications while you work
  • A supportive and inclusive team environment
  • Meaningful and rewarding mahi
Read More
Arrow Right

It Analyst, Audit

This is where we value your strategic mindset, technical expertise and passion f...
Location
Location
Mexico , Guadalajara
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience in Computer Science, Information Systems, Information Technology, or a related field
  • 2+ years of IT or technology-related experience
  • Experience supporting internal audit, risk management, compliance, or control assurance activities in a regulated or publicly traded environment
  • Foundational understanding of internal controls, audit concepts, and core IT processes, including applications, infrastructure, data, and cybersecurity
  • Strong analytical, problem-solving, and critical-thinking skills
  • Effective written and verbal communication skills, including the ability to detail audit results clearly and professionally
  • Willingness to pursue relevant professional certifications (e.g., CISA, CRISC, CIA, CISSP, CIPM, CIPP, AWS Practitioner)
  • Ability and willingness to travel up to 20–35%, including international travel
Job Responsibility
Job Responsibility
  • Implement IT, cybersecurity, privacy, and coordinated audits in a regulated healthcare environment, following a risk-based audit approach
  • Perform testing of IT General Controls (ITGCs), application controls, automated controls, and information security controls across on‑premise and cloud-based environments
  • Support audits of key technology domains, including: Data interfaces, integrations, and automated processes
  • Assist in identifying control gaps, technology risks, and opportunities for process improvement related to IT governance, risk management, and internal controls
  • Contribute to the development of practical, achievable remediation recommendations that address root causes and support management decision-making
  • Prepare clear, well-documented audit workpapers that fully support audit conclusions in accordance with Internal Audit standards and departmental tools
  • Assist senior and lead auditors with audit reporting, issue validation, and presentations to management
What we offer
What we offer
  • Paid Time Off
  • Employee Heath & Well-Being Benefits
  • Continuing Education/ Professional Development
  • Support for Parents
  • Employee Assistance Program
  • Fulltime
Read More
Arrow Right

Us Country Head, Global Site & Study Operations Senior Director

Provide strategic and operational leadership for all study and site execution wi...
Location
Location
United States
Salary
Salary:
228624.00 - 265674.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree & 5 years of clinical execution experience or equivalent
  • Master's degree & 9 years of clinical execution experience or equivalent
  • Bachelor's degree & 11 years of clinical execution experience or equivalent
  • In addition to meeting at least one of the above requirements, you must have a minimum of 5 years' experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.
Job Responsibility
Job Responsibility
  • Provide strategic and operational leadership for all study and site execution within the assigned country or hub-and-spoke geography, ensuring delivery of the clinical portfolio in alignment with global study strategies, regulatory requirements, and Amgen quality standards
  • Accountable for end-to-end study, site, and site engagement execution across the assigned country or hub-and-spoke geography, delivering start-up, enrolment, retention, data quality, and patient safety outcomes in compliance with local regulations and global strategies
  • Provide strategic leadership for country commitments, acting as a key advisor on study feasibility, placement, and site selection, aligned to global portfolio priorities and regional strengths
  • Lead, line-manage, and develop the Country/Hub team, ensuring clear direction, strong performance, capability development, and succession planning to deliver portfolio and organizational objectives
  • Ensure adequate and timely resourcing across study delivery, site operations, and monitoring roles, working closely with global partners to match capacity and capability to portfolio demand
  • Drive site engagement through a clearly differentiated Amgen site experience strengthening investigator and site relationships through strong leadership, compliance, innovation, and collaboration with global study teams
  • Oversee country-level financial and operational management, including budgets, forecasting, vendor oversight, and efficient allocation of resources to ensure accountability and value delivery
  • Lead country governance and risk management, including chairing the Country Management Team (CMT),representing the country in senior governance forums, and managing risks, issues, and escalation to protect quality and delivery
  • Ensure regulatory compliance, inspection readiness, and continuous improvement, promoting best-practice sharing, audit readiness, and adherence to ICH-GCP, SOPs, and local regulatory requirements.
What we offer
What we offer
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible
Read More
Arrow Right

Shutdown Supervisor

Are you ready to lead engineering teams in a dynamic environment? A leading comp...
Location
Location
United Kingdom , Surrey
Salary
Salary:
Not provided
boden-group.co.uk Logo
Boden Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A City & Guilds Level 3 or NVQ Equivalent Engineering Qualification
  • Experience in project management within engineering contexts
  • Strong knowledge of mechanical and electrical building services maintenance and compliance management
Job Responsibility
Job Responsibility
  • Manage engineering teams and contractors to achieve full compliance with statutory and operational requirements
  • Coordinate, plan, and oversee biannual planned maintenance for high-containment facilities
  • Chair stakeholder meetings throughout the shutdown process, ensuring clear communication and alignment at every stage
Read More
Arrow Right

Data Acquisition Lead

Let’s do this. Let’s change the world. In this vital role you will lead the acqu...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree and 8 - 15 years of clinical execution experience
  • 8 years’ work experience in life sciences or medically related field, including 3 years of biopharmaceutical clinical research experience obtained working on clinical trials in a biotech, pharmaceutical or CRO company
  • Experience engaging and working across clinical trial teams in multiple geographies to deliver global clinical trials
  • Experience in management and oversight of external vendors (e.g., CROs, central labs, imaging vendors, etc.)
Job Responsibility
Job Responsibility
  • Lead the acquisition, integration, and quality management of non-CRF (external/vendor) clinical trial data
  • Own the design, setup, and ongoing management of non‑CRF data
  • Own, define, and maintain vendor data transfer specifications and agreements
  • Ensure timely, accurate, and compliant ingestion of external datasets
  • Lead reconciliation activities
  • Own issue and query resolution for external data
  • Partner closely with global and local cross‑functional study teams
  • Support database lock and inspection readiness
  • Drive process improvements, automation, and standardization initiatives
What we offer
What we offer
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible
  • Fulltime
Read More
Arrow Right

Biostatistical Programming Senior Manager

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...
Location
Location
United States
Salary
Salary:
151838.05 - 205427.95 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree and 2 years of experience OR Master’s degree and 4 years of experience OR Bachelor’s degree and 6 years of experience OR Associate’s degree and 10 years of experience OR High school diploma / GED and 12 years of experience
Job Responsibility
Job Responsibility
  • Lead, manage, and develop programming staff
  • Provide technical solutions to programming problems within CfOR
  • Lead and develop technical programming and process improvement initiatives within CfOR
  • Represent the programming function and participate in multidisciplinary project team meetings
  • Project manage all programming activities, according to agreed resource and timeline plans
  • Ensure all programming activities on the project adhere to departmental standards
  • Write and/or review and approve all programming plans
  • Write and/or review and approve analysis dataset specifications
  • Review and approve key study-related documents produced by other functions, e.g.SAPs, CRF, Data Management Plan, etc.
  • Write, test and validate software programs in Unix to produce analysis datasets and presentation output, to be included in reports for submission to regulatory agencies, publications and other communications
What we offer
What we offer
  • Retirement and Savings Plan with generous company contributions
  • group medical, dental and vision coverage
  • life and disability insurance
  • flexible spending accounts
  • discretionary annual bonus program
  • stock-based long-term incentives
  • award-winning time-off plans
  • flexible work models where possible
  • Fulltime
Read More
Arrow Right