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Servicenow delivery manager

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Randstad

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Location:
United Kingdom , City of London

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A top tier consulting firm is looking for an experienced ServiceNow Delivery Manager to join a high profiled client on a contract basis. As a Delivery Lead, you will sit at the heart of the project, bridging the gap between technical excellence and client satisfaction.

Job Responsibility:

  • Overseeing daily operations, managing workstreams, and ensuring every deliverable meets our rigorous quality benchmarks
  • Proactively identifying potential bottlenecks or project risks, and presenting clear, actionable solutions to senior leadership
  • Acting as the primary liaison for internal and client stakeholders, managing expectations with transparency and professional insight
  • Bridging the gap between technical excellence and client satisfaction
  • Overseeing a diverse group of Functional BAs, Architects, and Developers
  • Fostering a culture of accountability and continuous improvement

Requirements:

  • Deep experience in leading successful ServiceNow implementations
  • Managing complex product backlogs
  • Previous experience within the Financial Services industry is highly desirable

Additional Information:

Job Posted:
February 17, 2026

Expiration:
February 17, 2026

Work Type:
Hybrid work
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