Servicenow Consultant Job at NTT DATA (Bangalore)

Senior ServiceNow Technical Consultant / Developer

We are looking for ITSM Implementation Consultants/ Developers to join our highl...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

5+ years experience implementing ServiceNow
Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
Understanding of integrations, data models, and process automation, with the ability to communicate technical concepts to non-technical audiences
JavaScript
Ability to travel up to 25%
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Good presentation skills
Fluent English (Verbal and Written)

Job Responsibility

Participate in workshops with customers to assess current processes and establish the future state
Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
Consult, Install, configure, and integrate products from ServiceNow on any of the following domains
Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Maintain skills on, HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services, etc

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

Senior ServiceNow Technical Consultant / Developer

Senior ServiceNow Technical Consultant/Developer role focusing on implementing S...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

5+ years experience implementing ServiceNow
Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
Understanding of integrations, data models, and process automation
JavaScript
Ability to travel up to 25%
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Good presentation skills
Fluent English (Verbal and Written)

Job Responsibility

Participate in workshops with customers to assess current processes and establish the future state
Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
Consult, Install, configure, and integrate products from ServiceNow on any of the following domains: Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Maintain skills on HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

ServiceNow Business Process Consultant

Play an important role in transforming ideas into solutions as part of the ASC t...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Strong understanding of ServiceNow
Demonstrable experience leading business process design workshops for HR, Workspace, Legal, and IT Service Delivery
Ability to create collateral (process workflows, presentations, workshop materials)
ServiceNow Certifications highly desired (Certified System Administrator, Certified Implementation Specialist)
Successful track record as an external consultant or internal governance/process lead
Strong Consulting Skills
Exceptional meeting & facilitation skills
Strong collaboration and communication skills
Proficiency with creating process diagrams/guides, use cases, and delivering client training

Job Responsibility

Work with HR Practice Lead to develop, coordinate, integrate and implement best practice HR and related services
Deliver programs for customers
Partner with project teams to deliver enterprise service management solutions
Lead functional discovery and process workshops
Gather business requirements and translate into solution specifications
Document user stories/requirements based on customer processes/ServiceNow HRSD design
Define industry and client specific business processes and identify optimization opportunities
Advise on business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as business process SME throughout engagement lifecycle

What we offer

Performance based annual bonus
Medical & 401K benefits
Several other cool perks
Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Opportunities for professional and personal growth

Fulltime

Senior ServiceNow Technical Consultant

Senior ServiceNow Technical Consultant role focused on delivering world-class Se...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
Fluent in English
5+ years implementing ServiceNow solutions, including customer-facing roles
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Industry expertise in one or more domains: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Procurement, etc.
Understanding of integrations, data models, and process automation
Proficiency in JavaScript and scripting for custom development
Excellent interpersonal skills: leadership, communication, negotiation, attention to detail, prioritization, decision-making, and problem-solving
Ability to work under pressure and meet deadlines
Strong presentation skills

Job Responsibility

Act as the functional and technical expert in customer engagements
Participate in workshops with clients to assess current processes and define future-state solutions
Design and implement ServiceNow solutions based on technical architecture and leading standards
Develop custom solutions through scripting and application development
Prepare technical documentation
Maintain expertise in key ServiceNow modules: ITSM, ITOM, HAM, SAM, CSM, FSM, HRSD, ERM, and industry-specific offerings
Ensure clear communication and coordination between all stakeholders throughout the project lifecycle

What we offer

Work on high-impact projects with global clients
Collaborate with top-tier experts in a dynamic, innovative environment
Continuous learning and career advancement opportunities

Fulltime

Senior ServiceNow Technical Consultant

Are you ready to take the lead in delivering world-class ServiceNow solutions? J...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
Fluent in English and capable of engaging colleagues and clients alike
5+ years implementing ServiceNow solutions, including customer-facing roles
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Industry expertise in one or more domains: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Procurement, etc.
Understanding of integrations, data models, and process automation, with the ability to explain technical concepts to non-technical audiences
Proficiency in JavaScript and scripting for custom development
Excellent interpersonal skills: leadership, communication, negotiation, attention to detail, prioritization, decision-making, and problem-solving
Ability to work under pressure and meet deadlines
Strong presentation skills

Job Responsibility

Act as the functional and technical expert in customer engagements, ensuring solutions align with best practices and deliver measurable outcomes
Participate in workshops with clients to assess current processes and define future-state solutions
Design and implement ServiceNow solutions based on technical architecture and leading standards
Develop custom solutions through scripting and application development
Prepare technical documentation as required by client contracts and internal standards
Maintain expertise in key ServiceNow modules: ITSM, ITOM, HAM, SAM, CSM, FSM, HRSD, ERM, and industry-specific offerings (Telecom, Financial Services, etc.)
Ensure clear communication and coordination between all stakeholders throughout the project lifecycle

What we offer

Work on high-impact projects with global clients
Collaborate with top-tier experts in a dynamic, innovative environment
Continuous learning and career advancement opportunities

Fulltime

ServiceNow Technical Consultant / Developer

Join our ServiceNow Solutions Division and play a key role in delivering cutting...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
2+ years of experience in IT or customer-facing roles and at least 1 with ServiceNow
Solid understanding of ITIL/ITSM best practices or experience in business process analysis and design
Basic programming knowledge (JavaScript or other)
Strong communication, negotiation, organizational, and problem-solving skills
Mandatory: at least one ServiceNow Certification
Fluent in English

Job Responsibility

Work on ServiceNow platform implementation projects and missions to enhance clients' production activities
Contribute across multiple areas including ITSM, ITOM, CMDB/CSDM, Discovery & Service Mapping, Event Management, Cloud Automation & Orchestration
Stay ahead of the curve by monitoring new ServiceNow features and trends
Participate in requirements gathering workshops, and produce project documentation (architecture, technical specs, agile user stories)
Implement, configure, and optimize ServiceNow modules, including workflow automation
Support user acceptance testing, deployment, and knowledge transfer to clients
Recommend technical solutions aligned with client needs and environments
Ensure compliance with quality and security standards and maintain best practices
Communicate and coordinate effectively with all stakeholders

What we offer

Work on high-impact projects with leading technologies
Collaborate with expert teams in a dynamic, innovative environment
Continuous learning and career growth opportunities

Fulltime

ServiceNow ITOM Technical Consultant

We are seeking ServiceNow IT Operations Management Technical Consultants to join...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Fluent English (verbal and written)
BSc or MSc in IT, Business, or equivalent professional experience
Experience with implementation of ServiceNow ITOM modules
Solid understanding of networking concepts
Experience with operating systems administration – Windows, UNIX/Linux
Proficiency with SQL and database technologies
Proficiency in scripting languages like JavaScript, Python, Bash, PowerShell or others
Strong interpersonal skills, team work, responsibility, effective communication, analytical thinking, attention to detail

Job Responsibility

Requirement gathering and analysis - Understand business requirements and translate them into ITOM solutions. Analyze existing IT operations processes to identify opportunities
Implementation of ITOM Solutions - Configure and implement ServiceNow ITOM modules, such as Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management. Design and deploy Configuration Management Databases (CMDB) to ensure accurate and reliable asset and configuration data
Technical expertise - Use best practices for ITOM implementations, troubleshoot and resolve technical issues
Collaboration and communication - Provide technical expertise and guidance
Continuous improvement - Stay updated with ServiceNow releases and leverage new features to be able to enhance ITOM capabilities, review and optimize ITOM implementations to improve performance
Client relationship - Build strong relationships with clients by understanding their business challenges and delivering impactful solutions
Be prepared to travel up to 25% of the time

What we offer

Competitive remuneration package
24 paid vacation days
Flexible working arrangements
Comprehensive health insurance
Opportunities for training and certifications
A positive working environment with a strong team spirit

Fulltime

ServiceNow ITSM Technical Consultant

We are looking for ServiceNow ITSM Technical Consultant to join our highly motiv...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum 3+ years of relevant experience in IT and/or consulting customer-facing role
Fluent English (Verbal and Written)
BSc or MSc in IT, Business field or equal level of experience
Understanding and knowledge of ITIL/ITSM best practices
ITIL certification is considered as plus
Excellent overall knowledge of Information Technology, architectures and multi-tier applications
Understanding of relational databases
Experience with any of the following IT Service Management Solutions is considered a plus: ServiceNow, HP / Microfocus Service Manager, BMC Remedy, CA Service Desk or similar
JavaScript or other scripting language knowledge
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills

Job Responsibility

Understand and assess the current ITSM processes, tools and operating model
Support the governance to design and implement improvements utilizing Service Management
Consult, Install, configure, and integrate products from ServiceNow
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Implement, configure and optimize ServiceNow solutions
Integrate ServiceNow with third-party solution (eg. LDAP, ERP, DB, Inventory, etc.)
Perform UAT and knowledge transfer to customers
Create reports and generate metrics
Understand customer requirements and business objectives

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

Servicenow Consultant

NTT DATA

Location:
India , Bangalore

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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