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ServiceNow Consultant - Time Reporting

https://www.inetum.com Logo

Inetum

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Location:
Romania , Bucharest

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

ServiceNow Consultant - Time Reporting position at Inetum, a European leader in digital services. The role involves designing and implementing time reporting solutions within ServiceNow, collaborating with stakeholders, and ensuring integration with other modules and third-party systems.

Job Responsibility:

  • Align with business goals and objectives
  • Design and implement time reporting solutions within ServiceNow
  • Collaborate with stakeholders to gather and analyze requirements for tracking billable and actual hours for all CSM/ITSM tickets
  • Design automated test scenarios for custom development
  • Develop and maintain the time reporting product roadmap
  • Provide technical guidance and support to the development team
  • Conduct regular reviews and updates of the time reporting platform
  • Ensure the time reporting solution integrates with other ServiceNow modules
  • Integrate time reporting with third-party systems
  • Create low-level design documentation and estimate the implementation
  • Manage upgrades, including document review, awareness sessions, impact analysis, and testing

Requirements:

  • Proficient in ServiceNow platform and time reporting module (CSA and CIS SPM certifications)
  • Implemented time reporting solutions in ServiceNow
  • Knowledge of time tracking processes and ServiceNow best practices
  • Skilled in communication and stakeholder management
  • Translate business requirements into technical specifications
  • Experienced with Agile methodologies and project management
What we offer:
  • Full access to foreign language learning platform
  • Personalized access to tech learning platforms
  • Tailored workshops and trainings to sustain your growth
  • Medical subscription
  • Meal tickets
  • Monthly budget to allocate on flexible benefit platform
  • Access to 7 Card services
  • Wellbeing activities and gatherings

Additional Information:

Job Posted:
April 25, 2025

Employment Type:
Fulltime
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