ServiceNow Configuration Specialist Job at The Stafford Gray Group (Pontiac)

ServiceNow Process Engineering Specialist

We are seeking a dedicated and skilled ServiceNow Process Engineering Specialist...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience)
Relevant and recent experience as a Business Analyst with a focus on IT Service Management (ITSM) solutions, particularly ServiceNow
Proven experience in gathering and documenting business requirements, creating user stories, and collaborating with cross-functional teams
Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, Service Catalog, and Knowledge Management
Strong knowledge of ITIL processes and ServiceNow best practices
Excellent communication, analytical, and problem-solving skills
Experience with ServiceNow reporting and dashboard creation
Ability to work effectively in both independent and team environments
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong attention to detail and a proactive approach to problem-solving

Job Responsibility

Collaborate with business stakeholders to gather, analyze, and document business requirements for ServiceNow implementations and improvements
Translate business needs into functional specifications and user stories
Assist in prioritizing requirements based on business needs and technical feasibility
Work with technical teams to design ServiceNow workflows, configurations, and customizations based on business requirements
Work with Service Now Architects to maintain detailed documentation, including functional specifications, process flows, and system architecture diagrams
Analyze existing business processes and workflows to identify areas for improvement and automation
Assist in designing and implementing best practices for process improvements within the ServiceNow platform
Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment throughout the project lifecycle
Provide ongoing support and guidance to business users on ServiceNow capabilities and process changes
Develop test plans, test cases, and execute system testing to ensure solutions meet business requirements

What we offer

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Additional benefits supporting well-being, living well, and saving well

Fulltime

Internal Business Platforms Admin

Position responsible for support and administration of on premise internal busin...

Location

United States

Salary:

Not provided

E9 Corporation

Expiration Date

Until further notice

Requirements

Fully adjudicated DOD Secret clearance (minimum)
Masters +10yrs experience or Bachelors +12yrs experience (for Senior Software Engineer)
Bachelors +5yrs or Associates +7yrs experience (for Intermediate Software Engineer)
CompTIA Security+ certification
Achieve and maintain ServiceNow Certifications (Certified System Administrator, Certified Implementation Specialist- ITSM within first 6 months)
Computing Environment (CE) Certification (can be waived for 3 months after project join date)
1-3 years’ Experience with ServiceNow configuration in: IT Service Management suite, Platform configuration (forms, workflows, etc.), CMDB/Discovery
Understanding of how ServiceNow works with 3rd Party applications
Knowledge of Application Server architecture in large enterprise environment using IIS, Apache, Tomcat
Knowledge of Windows and Linux administrations skills

Job Responsibility

Responsible for all facets of support and administration of on premise internal business tools (primarily ServiceNow) at PD ALTESS
Maintaining, updating, and creating complex business logic with ServiceNow tool
Maintain and administer web application servers hosting ServiceNow and other internal business tools on Windows and Linux OS
Work across wide variety of systems, applications, and projects within PD ALTESS
End user support of ServiceNow, Atlassian, and Alfresco internal business tools
Following agile SDLC, configure internal business tools to customer requirements (mainly ServiceNow)
Performing all required patching, upgrading, and cybersecurity compliance activities for application environments (Windows and Linux OS)
Performing deployment of mid-tier computing capabilities (IIS, Apache, etc.)
Maintaining existing and configuring new ServiceNow workflows and custom components
Working with customers to enhance ServiceNow capabilities

ServiceNow Technical Consultant

As a ServiceNow Technical Consultant, you will play a key role in delivering inn...

Location

Canada , Montréal

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

6–8 years of experience in ServiceNow development, including medium to complex projects
Proven experience with ITSM modules and CMDB implementation
Strong scripting skills in JavaScript and ServiceNow scripting
Experience with REST/SOAP integrations and Integration Hub
Solid understanding of relational databases
Excellent communication skills
ability to interact with clients and stakeholders
Experience working in Agile teams
Fluent in French
ServiceNow Certified System Administrator

Job Responsibility

Analyze and understand customer requirements
translate them into technical solutions on the ServiceNow platform
Develop and configure ServiceNow modules, with a focus on ITSM and CMDB implementations
Manage instance upgrades and patches for multiple customers
Integrate ServiceNow with external systems using REST/SOAP APIs and Integration Hub
Write and maintain scripts using JavaScript and ServiceNow scripting
Work with relational databases and ServiceNow APIs (client and server-side)
Collaborate with clients and stakeholders, providing excellent communication and customer service
Participate in Agile teams and contribute to iterative solution delivery

What we offer

Competitive salary and annual performance bonus
Comprehensive benefits package: life insurance, long-term disability, health care, dental, vision, and a health spending account (Sopra Steria covers 100% of premiums)
Paid time off: sick leave, personal days, and 3 weeks of vacation
Monthly transportation allowance
Excellent training, development, and career advancement opportunities
Provided equipment to ensure optimal productivity

Fulltime

Servicenow developer

Job Requisition for ServiceNow Developer. Position Description the ServiceNow De...

Location

United States , Montgomery

Salary:

Not provided

Dash Technologies

Expiration Date

Until further notice

Requirements

Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies)
Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring
Ability to troubleshoot, analyze, and resolve ServiceNow platform issues
Strong understanding of ITIL practices
Excellent communication and collaboration skills
ITIL 4 Foundation or Higher
3–5+ years of ServiceNow development experience in ITSM environments
Hands-on experience implementing workflows and integrations in ServiceNow
Experience participating in testing, code reviews, and deployment activities
Certified ServiceNow System Administrator

Job Responsibility

Support the Medicaid Enterprise Systems (MES) project by designing, developing, configuring, and maintaining ServiceNow applications that align with IT Service Management (ITSM) processes
Building workflows, automations, and integrations to support incident, change, release, and problem management across multiple MES modules
Collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery

Fulltime

ServiceNow ITOM Developer

The ServiceNow ITOM Developer role requires 6-9 years of hands-on experience wit...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

6–9 years of hands-on ServiceNow experience
Strong expertise in ServiceNow ITOM (Discovery, Service Mapping, Event Management)
Experience integrating with Microsoft Azure, AWS, Google Cloud Platform (GCP)
MID Server installation, configuration, and troubleshooting
Good understanding of CMDB, CIs, and data reconciliation
Experience in patterns, probes, and sensors
Strong scripting (JavaScript) in ServiceNow
REST/SOAP API integrations
Experience in monitoring/alert tools integration
ServiceNow Certified Implementation Specialist – ITOM (one or more)

Job Responsibility

Implement and configure ServiceNow ITOM modules (Discovery, Service Mapping, Event Management)
Configure and manage MID Servers and troubleshoot connectivity issues
Integrate ServiceNow with cloud platforms (Azure, AWS, GCP)
Configure cloud discovery patterns and credentials
Implement monitoring and alert integrations
Maintain CMDB health, reconciliation, and identification rules
Develop custom patterns, probes, and sensors
Configure alerts, event rules, and alert correlation
Support deployment, UAT, and production stabilization
Troubleshoot discovery failures and data discrepancies

Servicenow Administrator

Location: Hybrid-Remote. The role will require travel, as needed to project loca...

Location

United States , Alexandria

Salary:

Not provided

Sparibis

Expiration Date

Until further notice

Requirements

Must be able to obtain and maintain a Public Trust security clearance
5+ years of professional experience in ServiceNow administration
Bachelor’s degree in information technology or related field or equivalent professional experience
Will require travel, as needed to project locations
Has demonstrated hands on experience with ServiceNow administration
Experience integrating ServiceNow into other systems and tools
Experience designing and implementing automated workflows
Familiarity with relevant ServiceNow scripting/programming languages, including but not limited to Java Script
ServiceNow Certified Implementation Specialist – ITSM or ServiceNow Certified Application Developer certification preferred
Excellent written and verbal communication skills

Job Responsibility

Planning, executing, monitoring, controlling, and closing all technical tasks related to administration, configuration, and implementation of all aspects of the ServiceNow platform necessary for Tier 1, Tier 2, and Tier 3 services
Providing software coding and configuration services including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development as needed
Creating and maintaining service catalog items and workflows
Designing and implementing automated workflows to streamline processes
Integrating ServiceNow with other systems and tools
Creating and maintaining reports and dashboards for various stakeholders
Providing training and support to end-users and other administrators
Identifying opportunities for process improvements and implementing best practices
Creating and maintaining system design and operations documentation
Advising on the impact of any proposed changes to the ServiceNow environment

Manager - Service Management (Change Management Leader)

The Manager, Service Management, Enterprise Change Management provides leadershi...

Location

United States , Iselin; Phoenix; Westwood; Plano; Johnston; Pittsburgh; Medford; Charlotte

Salary:

150000.00 - 190000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
Five to seven plus years of experience in IT Change Management within a large scale enterprise environment
Demonstrated experience implementing, governing, and maturing ITIL based processes
Hands on experience with ServiceNow ITSM with direct ownership of the Change Management module
ITIL Foundation required, Intermediate or Expert preferred
ServiceNow System Administrator or Implementation Specialist strongly preferred
Strong proficiency with ServiceNow Change workflows, approvals, automation, and reporting
Working knowledge of CMDB, Incident Management, Problem Management, and Release Management
Strong communication, presentation, and documentation skills
Proven leadership, influence, and consensus building capabilities

Job Responsibility

Own and continuously improve the enterprise Change Management process aligned to ITIL principles and organizational objectives
Define, maintain, and enforce Change Management policies, standards, procedures, and governance models
Lead and develop a team of Change Management professionals to ensure consistent execution, quality, and compliance
Drive maturity of Change Management practices to support enterprise scale, regulatory expectations, and transformation initiatives
Own and enhance the ServiceNow Change Management module including workflows, approvals, automation, and integrations
Partner with ServiceNow platform teams to optimize configuration, reporting, dashboards, and automation
Ensure ServiceNow is consistently used as the system of record for all change activity and approvals
Assess proposed changes for technical risk, business impact, operational readiness, and production stability
Challenge change submissions to ensure alignment with risk tolerance, regulatory requirements, and service reliability expectations
Ensure cybersecurity, regulatory, and audit controls are embedded throughout the change lifecycle

What we offer

competitive compensation
comprehensive benefits including medical, dental, and vision coverage
retirement benefits
parental leave
flexible work arrangements
education reimbursement
wellness programs
paid time off exceeds local and state paid leave requirements

Fulltime

Manager - Service Management (Change Management Leader)

The Manager, Service Management, Enterprise Change Management provides leadershi...

Location

United States , Iselin; Phoenix; Westwood; Plano; Johnston

Salary:

150000.00 - 190000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field
Five to seven plus years of experience in IT Change Management within a large scale enterprise environment
Demonstrated experience implementing, governing, and maturing ITIL based processes
Hands on experience with ServiceNow ITSM with direct ownership of the Change Management module
ITIL Foundation required, Intermediate or Expert preferred
ServiceNow System Administrator or Implementation Specialist strongly preferred
Strong proficiency with ServiceNow Change workflows, approvals, automation, and reporting
Working knowledge of CMDB, Incident Management, Problem Management, and Release Management
Strong communication, presentation, and documentation skills
Proven leadership, influence, and consensus building capabilities

Job Responsibility

Own and continuously improve the enterprise Change Management process aligned to ITIL principles and organizational objectives
Define, maintain, and enforce Change Management policies, standards, procedures, and governance models
Lead and develop a team of Change Management professionals to ensure consistent execution, quality, and compliance
Drive maturity of Change Management practices to support enterprise scale, regulatory expectations, and transformation initiatives
Own and enhance the ServiceNow Change Management module including workflows, approvals, automation, and integrations
Partner with ServiceNow platform teams to optimize configuration, reporting, dashboards, and automation
Ensure ServiceNow is consistently used as the system of record for all change activity and approvals
Assess proposed changes for technical risk, business impact, operational readiness, and production stability
Challenge change submissions to ensure alignment with risk tolerance, regulatory requirements, and service reliability expectations
Ensure cybersecurity, regulatory, and audit controls are embedded throughout the change lifecycle

What we offer

medical, dental, and vision coverage
retirement benefits
parental leave
flexible work arrangements
education reimbursement
wellness programs
paid time off

Fulltime

ServiceNow Configuration Specialist

The Stafford Gray Group

Location:
United States , Pontiac

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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