ServiceNow Configuration Specialist Job at The Stafford Gray Group (Pontiac)

ServiceNow Process Engineering Specialist

We are seeking a dedicated and skilled ServiceNow Process Engineering Specialist...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience)
Relevant and recent experience as a Business Analyst with a focus on IT Service Management (ITSM) solutions, particularly ServiceNow
Proven experience in gathering and documenting business requirements, creating user stories, and collaborating with cross-functional teams
Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, Service Catalog, and Knowledge Management
Strong knowledge of ITIL processes and ServiceNow best practices
Excellent communication, analytical, and problem-solving skills
Experience with ServiceNow reporting and dashboard creation
Ability to work effectively in both independent and team environments
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong attention to detail and a proactive approach to problem-solving

Job Responsibility

Collaborate with business stakeholders to gather, analyze, and document business requirements for ServiceNow implementations and improvements
Translate business needs into functional specifications and user stories
Assist in prioritizing requirements based on business needs and technical feasibility
Work with technical teams to design ServiceNow workflows, configurations, and customizations based on business requirements
Work with Service Now Architects to maintain detailed documentation, including functional specifications, process flows, and system architecture diagrams
Analyze existing business processes and workflows to identify areas for improvement and automation
Assist in designing and implementing best practices for process improvements within the ServiceNow platform
Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment throughout the project lifecycle
Provide ongoing support and guidance to business users on ServiceNow capabilities and process changes
Develop test plans, test cases, and execute system testing to ensure solutions meet business requirements

What we offer

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Additional benefits supporting well-being, living well, and saving well

Fulltime

Internal Business Platforms Admin

Position responsible for support and administration of on premise internal busin...

Location

United States

Salary:

Not provided

E9 Corporation

Expiration Date

Until further notice

Requirements

Fully adjudicated DOD Secret clearance (minimum)
Masters +10yrs experience or Bachelors +12yrs experience (for Senior Software Engineer)
Bachelors +5yrs or Associates +7yrs experience (for Intermediate Software Engineer)
CompTIA Security+ certification
Achieve and maintain ServiceNow Certifications (Certified System Administrator, Certified Implementation Specialist- ITSM within first 6 months)
Computing Environment (CE) Certification (can be waived for 3 months after project join date)
1-3 years’ Experience with ServiceNow configuration in: IT Service Management suite, Platform configuration (forms, workflows, etc.), CMDB/Discovery
Understanding of how ServiceNow works with 3rd Party applications
Knowledge of Application Server architecture in large enterprise environment using IIS, Apache, Tomcat
Knowledge of Windows and Linux administrations skills

Job Responsibility

Responsible for all facets of support and administration of on premise internal business tools (primarily ServiceNow) at PD ALTESS
Maintaining, updating, and creating complex business logic with ServiceNow tool
Maintain and administer web application servers hosting ServiceNow and other internal business tools on Windows and Linux OS
Work across wide variety of systems, applications, and projects within PD ALTESS
End user support of ServiceNow, Atlassian, and Alfresco internal business tools
Following agile SDLC, configure internal business tools to customer requirements (mainly ServiceNow)
Performing all required patching, upgrading, and cybersecurity compliance activities for application environments (Windows and Linux OS)
Performing deployment of mid-tier computing capabilities (IIS, Apache, etc.)
Maintaining existing and configuring new ServiceNow workflows and custom components
Working with customers to enhance ServiceNow capabilities

ServiceNow Technical Consultant

As a ServiceNow Technical Consultant, you will play a key role in delivering inn...

Location

Canada , Montréal

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

6–8 years of experience in ServiceNow development, including medium to complex projects
Proven experience with ITSM modules and CMDB implementation
Strong scripting skills in JavaScript and ServiceNow scripting
Experience with REST/SOAP integrations and Integration Hub
Solid understanding of relational databases
Excellent communication skills
ability to interact with clients and stakeholders
Experience working in Agile teams
Fluent in French
ServiceNow Certified System Administrator

Job Responsibility

Analyze and understand customer requirements
translate them into technical solutions on the ServiceNow platform
Develop and configure ServiceNow modules, with a focus on ITSM and CMDB implementations
Manage instance upgrades and patches for multiple customers
Integrate ServiceNow with external systems using REST/SOAP APIs and Integration Hub
Write and maintain scripts using JavaScript and ServiceNow scripting
Work with relational databases and ServiceNow APIs (client and server-side)
Collaborate with clients and stakeholders, providing excellent communication and customer service
Participate in Agile teams and contribute to iterative solution delivery

What we offer

Competitive salary and annual performance bonus
Comprehensive benefits package: life insurance, long-term disability, health care, dental, vision, and a health spending account (Sopra Steria covers 100% of premiums)
Paid time off: sick leave, personal days, and 3 weeks of vacation
Monthly transportation allowance
Excellent training, development, and career advancement opportunities
Provided equipment to ensure optimal productivity

Fulltime

Servicenow developer

Job Requisition for ServiceNow Developer. Position Description the ServiceNow De...

Location

United States , Montgomery

Salary:

Not provided

Dash Technologies

Expiration Date

Until further notice

Requirements

Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies)
Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring
Ability to troubleshoot, analyze, and resolve ServiceNow platform issues
Strong understanding of ITIL practices
Excellent communication and collaboration skills
ITIL 4 Foundation or Higher
3–5+ years of ServiceNow development experience in ITSM environments
Hands-on experience implementing workflows and integrations in ServiceNow
Experience participating in testing, code reviews, and deployment activities
Certified ServiceNow System Administrator

Job Responsibility

Support the Medicaid Enterprise Systems (MES) project by designing, developing, configuring, and maintaining ServiceNow applications that align with IT Service Management (ITSM) processes
Building workflows, automations, and integrations to support incident, change, release, and problem management across multiple MES modules
Collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery

Fulltime

Servicenow Administrator

Location: Hybrid-Remote. The role will require travel, as needed to project loca...

Location

United States , Alexandria

Salary:

Not provided

Sparibis

Expiration Date

Until further notice

Requirements

Must be able to obtain and maintain a Public Trust security clearance
5+ years of professional experience in ServiceNow administration
Bachelor’s degree in information technology or related field or equivalent professional experience
Will require travel, as needed to project locations
Has demonstrated hands on experience with ServiceNow administration
Experience integrating ServiceNow into other systems and tools
Experience designing and implementing automated workflows
Familiarity with relevant ServiceNow scripting/programming languages, including but not limited to Java Script
ServiceNow Certified Implementation Specialist – ITSM or ServiceNow Certified Application Developer certification preferred
Excellent written and verbal communication skills

Job Responsibility

Planning, executing, monitoring, controlling, and closing all technical tasks related to administration, configuration, and implementation of all aspects of the ServiceNow platform necessary for Tier 1, Tier 2, and Tier 3 services
Providing software coding and configuration services including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development as needed
Creating and maintaining service catalog items and workflows
Designing and implementing automated workflows to streamline processes
Integrating ServiceNow with other systems and tools
Creating and maintaining reports and dashboards for various stakeholders
Providing training and support to end-users and other administrators
Identifying opportunities for process improvements and implementing best practices
Creating and maintaining system design and operations documentation
Advising on the impact of any proposed changes to the ServiceNow environment

ServiceNow Human Resource Service Delivery (HRSD) Implementation Specialist

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

5 years minimum experience in ServiceNow with with hands on experience working with HRSD
Master’s degree OR Bachelor’s degree and 5 years of HR IS experience
Previous ServiceNow Human Resource Service Delivery (HRSD) experience
ServiceNow HRSD Implementation Specialist Certification
Prior experience working in a highly agile (Scrum) environment
Familiarity with Jira and Service Management
Strong project management and organizational skills, including effective delegation techniques, strong issue, and risk management experience, and strong intra-team coordination skills
Experience working cross-functionally and building collaborative working relationships
interfacing effectively with stakeholders, operations, and management to resolve issues
Ability to organize and schedule tasks, develop realistic action plans incorporating time constraints and task priorities

Job Responsibility

Owns the development of business cases for ServiceNow HRSD enhancements
Product Owner for all enhancements, break-fix and maintenance within the HRSD platform
Elicits and analyzes requests identified by ServiceNow HRSD stakeholders and convert them into functional system requirements
Communicates ServiceNow HRSD functional requirements by preparing the appropriate artifacts
Builds, configures, and deploys ServiceNow HRSD functionality per Amgen Software Development Life Cycle (SDLC) standards and procedures
Communicates and partners with ServiceNow HRSD stakeholders, ServiceNow technical team members, service providers, and suppliers
Assists in the creation of ServiceNow HRSDtest cases and provides support during test phases of the project lifecycle
Participates in change or architecture review boards in reviewing proposed ServiceNow HRSD changes or solutions
Attends, facilitates, and/or leads ServiceNow HRSD meetings of cross-functional collaborators and service provider groups
Support the overall ServiceNow HRSD Service management and governance

Sr Advanced Apps Developer Specialist (ServiceNow)

The ServiceNow Developer will serve as the subject matter expert (SME) for the V...

Location

United States , Scottsdale, AZ

Salary:

65.00 USD / Hour

Softworld

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Engineering and/or related field or equivalent experience, plus 8 years of related experience or Master’s degree and 6 years of related experience
U.S. citizenship is required
3–5+ years of hands-on development experience within ServiceNow
Experience integrating third-party vulnerability scanners and/or CMDB enrichment tools
Experience with IntegrationHub, MID Servers, REST/SOAP integrations
Experience with Agile delivery methodologies
Strong expertise with SecOps Vulnerability Response
Proficient in JavaScript, Glide APIs, Flow Designer, and platform automation tools
Solid understanding of ITSM processes and ServiceNow data structures

Job Responsibility

Serve as the primary technical Subject Matter Expert (SME) for ServiceNow Vulnerability Response within the ServiceNow platform
Support upgrades for ServiceNow Vulnerability Response
Design, configure, and enhance ServiceNow Vulnerability Response applications
Support integrations with external vulnerability scanning tools (e.g., Tenable)
Develop automated processes for vulnerability ingestion, assignment, grouping, prioritization, and remediation workflows
Work closely with InfoSec teams to optimize vulnerability lifecycle processes
Build and maintain Flows, Subflows, Workflows, Business Rules, Script Includes, UI Policies, Scheduled Jobs, and other platform components
Support catalog development, request automation, and fulfillment processes
Collaborates with a team of IT professionals to establish specifications for new applications
Contribute to platform-wide enhancements including CMDB, Incident, Problem, Change, and custom apps as needed

What we offer

voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability
access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account
employees are entitled to earn paid sick leave under the applicable state or local plan

Manager operational delivery - configuration management database

As a configuration management database operational delivery manager, you will le...

Location

Netherlands , Veldhoven

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Proven experience (8+ years) in IT Service Management with a focus on CMDB delivery and configuration management
Deep understanding of the ITIL framework, especially Configuration Management (Service Asset and Configuration Management)
ITIL v4 Foundation certification (Intermediate or Expert preferred)
Strong experience with ServiceNow CMDB (ServiceNow Certified Specialist -CMDB)
Hands-on experience with automated discovery tools (e.g., ServiceNow Discovery, SCCM, ADDM)
Familiarity with reporting and analytics tools such as Spotfire or ServiceNow Performance Analytics
Strong people leadership skills
Affinity with data quality and operational excellence
Excellent problem-solving, analytical, and stakeholder management skills
Strong written and verbal communication skills

Job Responsibility

Lead the delivery, governance, and continual improvement of our Configuration Management Database (CMDB)
Ensure the accuracy and integrity of configuration data
Enable efficient Information Technology Service Management (ITSM) processes such as Incident, Change, and Asset Management
Lead the end-to-end delivery of configuration management and change control on the CMDB
Enforce CMDB governance frameworks and data standards
Collaborate with IT and business stakeholders to align configuration management policies and objectives with organizational goals
Keep track of policy and procedure compliance and address/escalate any concerns
Lead and mentor a team of CMDB analysts and data stewards
Perform the day-to-day operational and managerial tasks demanded by the process activities
Ensure CMDB accuracy and integrity through exception reporting of reconciliation, normalization, and data quality

What we offer

Opportunities for professional development and certification
Work with cutting-edge ITSM/ITOM technologies
Collaborative and inclusive work environment

ServiceNow Configuration Specialist

The Stafford Gray Group

Location:
United States , Pontiac

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for ServiceNow Configuration Specialist