ServiceNow CMDB Specialist Job at Robert Half (Houston)

Servicenow developer

Job Requisition for ServiceNow Developer. Position Description the ServiceNow De...

Location

United States , Montgomery

Salary:

Not provided

Dash Technologies

Expiration Date

Until further notice

Requirements

Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies)
Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring
Ability to troubleshoot, analyze, and resolve ServiceNow platform issues
Strong understanding of ITIL practices
Excellent communication and collaboration skills
ITIL 4 Foundation or Higher
3–5+ years of ServiceNow development experience in ITSM environments
Hands-on experience implementing workflows and integrations in ServiceNow
Experience participating in testing, code reviews, and deployment activities
Certified ServiceNow System Administrator

Job Responsibility

Support the Medicaid Enterprise Systems (MES) project by designing, developing, configuring, and maintaining ServiceNow applications that align with IT Service Management (ITSM) processes
Building workflows, automations, and integrations to support incident, change, release, and problem management across multiple MES modules
Collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery

Fulltime

ServiceNow Technical Consultant

As a ServiceNow Technical Consultant, you will play a key role in delivering inn...

Location

Canada , Montréal

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

6–8 years of experience in ServiceNow development, including medium to complex projects
Proven experience with ITSM modules and CMDB implementation
Strong scripting skills in JavaScript and ServiceNow scripting
Experience with REST/SOAP integrations and Integration Hub
Solid understanding of relational databases
Excellent communication skills
ability to interact with clients and stakeholders
Experience working in Agile teams
Fluent in French
ServiceNow Certified System Administrator

Job Responsibility

Analyze and understand customer requirements
translate them into technical solutions on the ServiceNow platform
Develop and configure ServiceNow modules, with a focus on ITSM and CMDB implementations
Manage instance upgrades and patches for multiple customers
Integrate ServiceNow with external systems using REST/SOAP APIs and Integration Hub
Write and maintain scripts using JavaScript and ServiceNow scripting
Work with relational databases and ServiceNow APIs (client and server-side)
Collaborate with clients and stakeholders, providing excellent communication and customer service
Participate in Agile teams and contribute to iterative solution delivery

What we offer

Competitive salary and annual performance bonus
Comprehensive benefits package: life insurance, long-term disability, health care, dental, vision, and a health spending account (Sopra Steria covers 100% of premiums)
Paid time off: sick leave, personal days, and 3 weeks of vacation
Monthly transportation allowance
Excellent training, development, and career advancement opportunities
Provided equipment to ensure optimal productivity

Fulltime

ServiceNow Lead Product Analyst

ServiceNow Lead Product Analyst role at Sopra Steria, involving ServiceNow devel...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Having experience in ServiceNow Development and ability to drive solutions independently
Has worked on ITSM extensively and understanding of CMDB
Rich Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
Experience in managing flows and workflows of Medium to Complex in nature
Understand scripted Web-Services, such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Ability to take role of Solution Architect and deliver projects for implementation and enhancements for customers along with Project Managers
Proficient in JavaScript with understanding on ServiceNow scripting
Must have some experience working with relational databases

What we offer

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

Fulltime

ServiceNow Developer

As a ServiceNow Developer at Right Angle Solutions Inc., you will play a key rol...

Location

India , Hyderabad

Salary:

Not provided

Right Angle Solutions

Expiration Date

Until further notice

Requirements

BE/BS/MTech/MS or equivalent work experience
Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products
Experience as a developer is a must
Must have a Certified implementation specialist ServiceNow and certified application Developer
3-4 Years Of ServiceNow Administration And Development Experience Required
Global Service Management skills in both process and technical areas
Excellent English writing skills with good vocabulary
Engaging presentation style, with the ability to control and manage multiple presentation scenarios
Ability to work under pressure and work on multiple campaigns at the same time
Experience working in an Agile environment

Job Responsibility

Lead and deliver requirements, scoping, and design workshops, ensuring requirements are well documented
Provide expert-level support and technical mentoring to the CSM implementation and Development team
Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints
Recognize and develop opportunities to leverage ServiceNow as a platform
As a senior technical member of the team, deliver hands-on configuration, development, and integration services and serve in a delivery assurance capacity for all project deliverables
Plan and coordinate all phases of testing and test acceptance
design and oversee the development of testing-related work products lead test remediation cycles
Support practice builds efforts to include the development of practice intellectual property IP
Develop and present business case material for senior prospects and customer stakeholders
Create and deliver tailored presentations and product demonstrations

Fulltime

Manager operational delivery - configuration management database

As a configuration management database operational delivery manager, you will le...

Location

Netherlands , Veldhoven

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Proven experience (8+ years) in IT Service Management with a focus on CMDB delivery and configuration management
Deep understanding of the ITIL framework, especially Configuration Management (Service Asset and Configuration Management)
ITIL v4 Foundation certification (Intermediate or Expert preferred)
Strong experience with ServiceNow CMDB (ServiceNow Certified Specialist -CMDB)
Hands-on experience with automated discovery tools (e.g., ServiceNow Discovery, SCCM, ADDM)
Familiarity with reporting and analytics tools such as Spotfire or ServiceNow Performance Analytics
Strong people leadership skills
Affinity with data quality and operational excellence
Excellent problem-solving, analytical, and stakeholder management skills
Strong written and verbal communication skills

Job Responsibility

Lead the delivery, governance, and continual improvement of our Configuration Management Database (CMDB)
Ensure the accuracy and integrity of configuration data
Enable efficient Information Technology Service Management (ITSM) processes such as Incident, Change, and Asset Management
Lead the end-to-end delivery of configuration management and change control on the CMDB
Enforce CMDB governance frameworks and data standards
Collaborate with IT and business stakeholders to align configuration management policies and objectives with organizational goals
Keep track of policy and procedure compliance and address/escalate any concerns
Lead and mentor a team of CMDB analysts and data stewards
Perform the day-to-day operational and managerial tasks demanded by the process activities
Ensure CMDB accuracy and integrity through exception reporting of reconciliation, normalization, and data quality

What we offer

Opportunities for professional development and certification
Work with cutting-edge ITSM/ITOM technologies
Collaborative and inclusive work environment

ServiceNow Sr Technology Analyst, CMDB and Service Mapping Specialist

We are seeking an experienced ServiceNow CMDB & Service Mapping Specialist with ...

Location

United States , Bethesda

Salary:

100400.00 - 166100.00 USD / Year

Marriott Bonvoy

Expiration Date

March 05, 2026

Requirements

5+ years of experience with ServiceNow CMDB and Discovery, including administration and customization
3+ years hands-on experience with ServiceNow Service Mapping, including troubleshooting, pattern design, and multi-layer service modeling
3+ years’ experience in IT Infrastructure and service management
Strong scripting skills: JavaScript, Glide API, MID Server scripting, and command-line parsing (e.g., shell, PowerShell)
Deep knowledge of CSDM, CI lifecycle management, and data governance
Experience troubleshooting probe failures, discovery logs, and mapping gaps
Knowledge of hybrid infrastructure environments (cloud/on-prem), containerized services, or microservices
Strong understanding of ITIL processes, especially Change, Incident, and Problem Management
Ability to communicate technical findings to non-technical stakeholders
Strong analytics skills with a focus on identifying and resolving service mapping inaccuracies and optimizing discovery processes

Job Responsibility

Design, build, and maintain ServiceNow CMDB structures in alignment with the Common Service Data Model (CSDM 4.0/5.0)
Configure and troubleshoot ServiceNow Discovery and Service Mapping to ensure accurate, near-real-time population of CI relationships
Configure and maintain the ServiceNow Service Mapping capability to accurately represent the relationships and dependencies between IT infrastructure and Service
Leverage ServiceNow discovery to automate the identification of applications, infrastructure and service ensuring real-time accuracy or service maps
Create and refine Service maps to enhance visibility across the entire IT environment, covering applications, networks, databases and services
Develop custom patterns and probes, leveraging scripting capabilities (e.g., JavaScript, Glide API, MID Server command execution) to support non-standard or complex infrastructure components
Partner with stakeholders across infrastructure, application, and business teams to map services from top-down and bottom-up perspectives
Collaborate with IT teams to gather requirements and ensure service maps align with services and objectives
Integrate CMDB with Incident, Change, Problem, and IT Asset Management processes to support ITIL v4 alignment and regulatory compliance
Monitor data quality through KPIs (e.g., completeness, compliance, correctness) and drive remediation efforts

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical, dental, vision coverage
health care flexible spending account
dependent care flexible spending account
life insurance

Fulltime

New

ServiceNow Sr Technology Analyst, CMDB and Service Mapping Specialist

We are seeking an experienced ServiceNow CMDB & Service Mapping Specialist with ...

Location

United States , Bethesda

Salary:

100400.00 - 166100.00 USD / Year

Marriott Bonvoy

Expiration Date

March 13, 2026

Requirements

Bachelors degree in Information Technology, Computer Science or a related field, or equivalent experience
7+ years of experience with ServiceNow CMDB and Discovery, including administration and customization
4+ years hands-on experience with ServiceNow Service Mapping, including troubleshooting, pattern design, and multi-layer service modeling
4+ years’ experience in IT Infrastructure and service management
Strong scripting skills: JavaScript, Glide API, MID Server scripting, and command-line parsing (e.g., shell, PowerShell)
Deep knowledge of CSDM, CI lifecycle management, and data governance
Experience troubleshooting probe failures, discovery logs, and mapping gaps
Knowledge of hybrid infrastructure environments (cloud/on-prem), containerized services, or microservices
Strong understanding of ITIL processes, especially Change, Incident, and Problem Management
Ability to communicate technical findings to non-technical stakeholders

Job Responsibility

Design, build, and maintain ServiceNow CMDB structures in alignment with the Common Service Data Model (CSDM 4.0/5.0)
Configure and troubleshoot ServiceNow Discovery and Service Mapping to ensure accurate, near-real-time population of CI relationships
Configure and maintain the ServiceNow Service Mapping capability to accurately represent the relationships and dependencies between IT infrastructure and Service
Leverage ServiceNow discovery to automate the identification of applications, infrastructure and service ensuring real-time accuracy or service maps
Create and refine Service maps to enhance visibility across the entire IT environment, covering applications, networks, databases and services
Develop custom patterns and probes, leveraging scripting capabilities (e.g., JavaScript, Glide API, MID Server command execution) to support non-standard or complex infrastructure components
Partner with stakeholders across infrastructure, application, and business teams to map services from top-down and bottom-up perspectives
Collaborate with IT teams to gather requirements and ensure service maps align with services and objectives
Integrate CMDB with Incident, Change, Problem, and IT Asset Management processes to support ITIL v4 alignment and regulatory compliance
Monitor data quality through KPIs (e.g., completeness, compliance, correctness) and drive remediation efforts

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical, dental, vision coverage
health care flexible spending account
dependent care flexible spending account
life insurance

Fulltime

!

Servicenow Developer Lead Product Analyst

ServiceNow Developer Lead Product Analyst position at Sopra Steria, a recognized...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Having experience in ServiceNow Development and ability to drive solutions independently
has worked on ITSM extensively and understanding of CMDB
is aware of other ServiceNow products and having practical work experience
rich experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
experience in managing flows and workflows of Medium to Complex nature
understand scripted Web-Services such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
understanding of Service Portal designing would be an added advantage
general development experience
system integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

Job Responsibility

Help maintain expert knowledge of ServiceNow platform and products and ensure mentorship within the team
support the junior members and also check the performance of the junior developers
communication with the Internal and External stakeholders for gathering of business needs

What we offer

Inclusive and respectful work environment
open positions for people with disabilities

Fulltime

ServiceNow CMDB Specialist

Robert Half

Location:
United States , Houston

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 04, 2026

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