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ServiceNow Change Project Manager

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Morson Talent

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

We have an opportunity with one of the UK’s biggest Retailers who have a network of branches nationwide. They require a Senior Project Manager to support the changes being made to their ServiceNow platform. The ideal candidate will have a good appreciate of ServiceNow (Or content management systems) and have supported Change & Communication plans. Due to the environment, they’ll be looking for candidates who have Agile/Scrum experience so’re able to outline changes via User Stories.

Job Responsibility:

  • Lead large-scale, cross-functional projects, driving them to successful completion on time and within budget
  • Conduct all required Project management activities, including accurate planning, forecasting of resource and budget needs, tracking and reporting on delivery progress and escalating programme-level risks and issues to the relevant stakeholders (e.g., steering committee)
  • Develop and maintain detailed project plans, track progress, and mitigate risks
  • Collaborate with internal teams (IT, Risk, Compliance) to ensure seamless project delivery
  • Communicate project status to senior leadership and ensure alignment with organizational goals

Requirements:

  • ServiceNow (Or content management systems) experience
  • Agile/Scrum experience
  • Strong stakeholder management skills
  • Good understanding of procurement processes
  • Ability to work independently and manage multiple priorities
  • Self-motivated with excellent organisational skills

Additional Information:

Job Posted:
January 26, 2026

Work Type:
Hybrid work
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