ServiceNow Business Systems Analyst Job at Baptist Health (Florida) (Jacksonville)

Business Analyst - ServiceNow

An IT Business Solutions Analyst plays a key role in bridging the gap between bu...

Location

United States , Austin

Salary:

Not provided

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

3 years of relevant experience
minimum 1 year of experience of building functional user requirements for ServiceNow implementation
1 year experience with ServiceNow ITSM and/or ITOM product suites
Bachelor’s Degree or equivalent experience in Business Administration, Information Technology, Computer Science, or a related field
Proven ability working directly with internal business customers in a support-type role
Proven ability assisting with product requirements, launching, and post implementation support
Proven ability in directly leading product launches, supporting retrospectives, building playbooks, and iterating to improve
Experiences with tools such as Jira, ServiceNow, Smartsheet, Airtable, Tableau, PowerBi, Monday.com, Miro, and Lucid Chart

Job Responsibility

Act as a liaison between business units and technical resources to ensure alignment on project objectives
Facilitate communication between collaborators to ensure expectations are clear and understood across departments
Suggest process redesigns or optimizations to leverage efficiencies, reduce costs, or enhance service quality
Good communication skills to be a phenomenal partner with business leaders, technical teams, vendors, and clients
Ability to facilitate meetings, workshops, and presentations with teams of multifaceted strengths
Work with business collaborators to design solutions that address their needs, improve efficiency, and reduce costs
Create process maps, workflows, and data models to represent business processes and system integrations
Form relationships with technical teams to design system solutions and identify technical gaps or areas for improvement
Conduct workshops, interviews, and surveys with business stakeholders to gather functional and technical requirements
Oversee and rationalize SaaS license management in close collaboration with business teams to optimize usage, reduce costs, and ensure alignment with organizational needs and goals

What we offer

Medical (HSA & FSA)
dental
vision
401(k) with company match
employee stock purchase plan
commuter benefits
in-house wellness program
broad learning & development opportunities
a charitable giving platform with company match
Fitness allowance

Fulltime

Senior JD Edwards Inventory Distribution (EDI) Business Analyst

Under the direction of the Director of ERP, the successful candidate will provid...

Location

United States , New York

Salary:

108900.00 - 161160.00 USD / Year

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Information Technology, or a related field
JD Edwards certification or specialized training in JDE modules is a plus
7+ years of experience working with JD Edwards EnterpriseOne as a business analyst or in a consultant role
Hands-on experience with JDE
Proven track record of implementing and optimizing JD Edwards solutions
Passion for learning and curiosity
high degree of self-awareness, attitude of learning, growth, and sense of humor
Minimum 7 years’ work experience supporting JD Edwards
Experience using ServiceNow for Incident Management is a plus
Excellent communication skills (verbal, written, listening), and high proficiency in packaging disparate information into a cohesive story

Job Responsibility

Provide functional support and improve system functionality for the corporate JD Edwards EnterpriseOne 9.2 applications that support multiple corporate departments, with a special focus on Customer Service, Order Fulfilment, Procurement, Warehouse Operations and 3rd party integrations
Design, configure, and implement solutions in JDE that enhance workflows, reporting, and other related operations
Identify business processes that can be modified to better apply the JDE systems
Translate business requirements into functional specifications
Perform testing of the application to ensure modifications produce expected results, as well as regression testing
Provide project, tier 1-2 support and administration for JD Edwards
Review and edit requirements, specifications, business processes and recommendations related to proposed solution
Work with development team/third party vendors to ensure requirements are met
Work hand-in-hand with technical resources to provide insight during solution development
Ensures issues are identified, tracked, reported on and resolved in a timely manner

What we offer

Medical (HSA & FSA), dental, vision
401(k) with company match
employee stock purchase plan
commuter benefits
in-house wellness program
broad learning & development opportunities
a charitable giving platform with company match
Fitness allowance
employee discount programs
free games & events

Fulltime

Sr. Business Analyst - Payroll

The Business Analyst - Payroll is responsible for prioritizing all work requests...

Location

United States , Redlands

Salary:

81120.00 - 141440.00 USD / Year

Esri

Expiration Date

Until further notice

Requirements

5+ years of experience processing payroll on a major HCM platform
2+ years of HCM / Payroll system configuration experience
End to end implementation experience of a major HCM / Payroll SaaS solution
Experience working in a corporate environment promoting a collaborative environment
Demonstrated ability to prioritize to meet competing deadlines
Demonstrated ability in streamlining processes to improve effectiveness
Experienced in translating and communicating complex topics in a variety of forums for diverse audiences
Strong analytical skills, including a thorough understanding of how to interpret business needs
Excellent interpersonal skills, including diplomacy, negotiating, reasoning, problem solving, and influence
Working knowledge of Microsoft Office tools

Job Responsibility

Gather and document requirements for DF and ETC configuration changes and enhancement, and integration
Prioritize work requests for the HRIS / DF and ETC team via ServiceNow
generate reports for stakeholders
Collaborate with the wider HRIS team and DF CRE and Support team, for all HR and Payroll related initiatives
Manage, train, and coordinate the efforts of the team to meet regularly established objectives
Establish and maintain strong and consistent business partnerships across Payroll, HR, IT, and other business units
Work with HRIS team to document DF and ETC configuration, change history and change procedures
Manage DF and ETC upgrade effort
Stay up to date on other DF initiated system changes and liaise with applicable business unit for implementation

What we offer

medical, dental, vision, basic and supplemental life insurance for employees (and their families)
401(k) and profit-sharing programs
minimum accrual of 80 hours of vacation leave
twelve paid holidays throughout the calendar year
opportunities for personal and professional growth

Fulltime

ServiceNow Lead Product Analyst

ServiceNow Lead Product Analyst role at Sopra Steria, involving ServiceNow devel...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Having experience in ServiceNow Development and ability to drive solutions independently
Has worked on ITSM extensively and understanding of CMDB
Rich Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
Experience in managing flows and workflows of Medium to Complex in nature
Understand scripted Web-Services, such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Ability to take role of Solution Architect and deliver projects for implementation and enhancements for customers along with Project Managers
Proficient in JavaScript with understanding on ServiceNow scripting
Must have some experience working with relational databases

What we offer

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

Fulltime

Servicenow Developer Lead Product Analyst

ServiceNow Developer Lead Product Analyst position at Sopra Steria, a recognized...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Having experience in ServiceNow Development and ability to drive solutions independently
has worked on ITSM extensively and understanding of CMDB
is aware of other ServiceNow products and having practical work experience
rich experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
experience in managing flows and workflows of Medium to Complex nature
understand scripted Web-Services such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
understanding of Service Portal designing would be an added advantage
general development experience
system integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

Job Responsibility

Help maintain expert knowledge of ServiceNow platform and products and ensure mentorship within the team
support the junior members and also check the performance of the junior developers
communication with the Internal and External stakeholders for gathering of business needs

What we offer

Inclusive and respectful work environment
open positions for people with disabilities

Fulltime

ServiceNow Process Engineering Specialist

We are seeking a dedicated and skilled ServiceNow Process Engineering Specialist...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience)
Relevant and recent experience as a Business Analyst with a focus on IT Service Management (ITSM) solutions, particularly ServiceNow
Proven experience in gathering and documenting business requirements, creating user stories, and collaborating with cross-functional teams
Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, Service Catalog, and Knowledge Management
Strong knowledge of ITIL processes and ServiceNow best practices
Excellent communication, analytical, and problem-solving skills
Experience with ServiceNow reporting and dashboard creation
Ability to work effectively in both independent and team environments
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong attention to detail and a proactive approach to problem-solving

Job Responsibility

Collaborate with business stakeholders to gather, analyze, and document business requirements for ServiceNow implementations and improvements
Translate business needs into functional specifications and user stories
Assist in prioritizing requirements based on business needs and technical feasibility
Work with technical teams to design ServiceNow workflows, configurations, and customizations based on business requirements
Work with Service Now Architects to maintain detailed documentation, including functional specifications, process flows, and system architecture diagrams
Analyze existing business processes and workflows to identify areas for improvement and automation
Assist in designing and implementing best practices for process improvements within the ServiceNow platform
Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment throughout the project lifecycle
Provide ongoing support and guidance to business users on ServiceNow capabilities and process changes
Develop test plans, test cases, and execute system testing to ensure solutions meet business requirements

What we offer

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Additional benefits supporting well-being, living well, and saving well

Fulltime

Business Process Consultant

As a Business Process Consultant, you play a key role in designing and implement...

Location

United States

Salary:

125000.00 - 140000.00 USD / Year

GlideFast

Expiration Date

Until further notice

Requirements

3+ years ServiceNow experience
3+ years professional consulting experience
Expert knowledge of at least one ServiceNow suite
Beginner to intermediate knowledge of multiple ServiceNow suites
Advanced knowledge of Agile/SAFe Product Owner
Expert practical experience writing stories and grooming requirements
Advanced knowledge of at least one relevant industry
Certified System Administrator (CSA)
1 Certified Implementation Specialist Certification
Maintain an active government security clearance if applicable

Job Responsibility

Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements and ensure strategic alignment between business objectives and solution design
Partner with technical resources to deliver and facilitate workshops (in person or virtually), clearly communicate process recommendations, and manage stakeholder engagement throughout the project lifecycle
Identify areas of process and/or platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
Advise customers on ServiceNow tools, features, and processes that can enhance their use of the platform and deliver additional business value
Design and deliver customized ServiceNow solution demonstrations aligned with customer objectives, highlighting key metrics and KPIs to clearly demonstrate business value
Manage multiple complex projects or initiatives simultaneously across various customers and areas of the ServiceNow platform, ensuring effective coordination and timely delivery
Communicate effectively with stakeholders to ensure timely and ongoing review of project artifacts and documentation
Identify gaps and areas for improvement in BPC team processes, documentation, and methodologies, and recommend solutions to enhance efficiency and consistency
Contribute to internal knowledge growth by participating in Centers of Excellence (COE’s), presenting knowledge sharing sessions, and mentoring Business Analysts or junior team members
Continue learning service delivery solutions, technologies, and methodologies

ServiceNow Business Analyst

As a ServiceNow Business Analyst, you will act as a liaison between business sta...

Location

United States , Chandler

Salary:

Not provided

Enormous Enterprise

Expiration Date

Until further notice

Requirements

5+ years of experience as a ServiceNow Business Analyst
At least 3 years specifically focused on ServiceNow implementations and process automation
Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB
Strong ability to analyze business requirements, model processes, and translate them into technical specifications
Proficiency in creating user stories, workflows, and process documentation
Excellent verbal and written communication skills
Strong presentation and facilitation skills
Proven ability to work with various stakeholders
Strong analytical and problem-solving skills
A solid understanding of ITIL frameworks

Job Responsibility

Collaborate with business stakeholders to understand their needs and document detailed business requirements
Analyze and map existing business processes, identify areas for improvement, and propose streamlined workflows
Work closely with ServiceNow developers and architects to design solutions
Develop detailed user stories, process flows, and use cases
Assist in the configuration of ServiceNow applications
Coordinate user acceptance testing (UAT)
Maintain regular communication with business users and technical teams
Identify opportunities for continuous improvement and optimization
Provide training and support to end-users
Help support the change management process for ServiceNow upgrades and enhancements

ServiceNow Business Systems Analyst

Baptist Health (Florida)

Location:
United States , Jacksonville

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 16, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for ServiceNow Business Systems Analyst

Business Analyst - ServiceNow

Senior JD Edwards Inventory Distribution (EDI) Business Analyst

Sr. Business Analyst - Payroll

ServiceNow Lead Product Analyst

Servicenow Developer Lead Product Analyst

ServiceNow Process Engineering Specialist

Business Process Consultant

ServiceNow Business Analyst

ServiceNow Business Systems Analyst

Baptist Health (Florida)

Location:United States , Jacksonville

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 16, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for ServiceNow Business Systems Analyst

Business Analyst - ServiceNow

Senior JD Edwards Inventory Distribution (EDI) Business Analyst

Sr. Business Analyst - Payroll

ServiceNow Lead Product Analyst

Servicenow Developer Lead Product Analyst

ServiceNow Process Engineering Specialist

Business Process Consultant

ServiceNow Business Analyst

Location:
United States , Jacksonville

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
February 16, 2026