ServiceNow Business Process Consultant Job at Advance Solutions (Alpharetta)

Business Process Consultant

Business Process Consultants are trusted advisors to our client stakeholders; th...

Location

Saudi Arabia

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Overall career experience 7+
5+ years of Business Process consulting experience and/or practitioner experience in IT Operations Management and/or related fields
ServiceNow Experience : 3+ years
ServiceNow Certifications: Certified System Administrator AND one or more of the following Certified Implementation Specialist certifications – CIS-Discovery, CIS-Event Management, CIS-Service Mapping
Additional ServiceNow CIS credentials in related platform areas, including but not limited to: CIS-IT Service Management, CIS-Hardware Asset Management, CIS-Software Asset Management, CIS-Platform Analytics
Intermediate or advanced knowledge of ITIL and Agile framework
Domain experience in areas of specialty, through both practical experience and industry certifications, for example (not limited to): ITIL Foundations/Practice Manager, Open Group IT4IT, Cloud Computing certifications (AWS, Microsoft, Google), Infrastructure Computing certifications (VMWare, Cisco, Network+)
Demonstrable experience leading business process design workshops to elicit client requirements for ServiceNow implementations
Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories that support Agile Development
Ability to create collateral in the forms of process workflows, client presentations, workshop approaches, delivery tools and aids, marketing and training materials

Job Responsibility

Work directly with the Customer & Project Team to develop, coordinate, integrate and consistently implement best practices for customer business needs
Partner with project teams to deliver successful enterprise service management solutions to our customers
Lead functional discovery and functional process workshops / working sessions
Gathering business requirements and translate them into workable solution specifications
Document user stories/requirements based on customer processes/ServiceNow solution design per best practices
Defining industry and client specific business processes and identify opportunities for business process optimization
Advise on all things business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as the business process SME throughout the lifecycle of all engagements
Further your ServiceNow Expertise by developing knowledge on additional modules within the Suite

What we offer

competitive compensation
generous benefits
professional atmosphere
collaborative and inclusive work environment
opportunity to grow professional careers

Fulltime

Business Process Consultant

As a Business Process Consultant with GlideFast Consulting, you are essential in...

Location

United Kingdom

Salary:

Not provided

GlideFast

Expiration Date

Until further notice

Requirements

3+ years working with the ServiceNow platform with experience in at least two modules
3+ years experience in management consulting, process design, or product management
Experience leading and executing complex strategic and operational initiatives at large organizations
Experience partnering and advising key stakeholders/executives
Advanced presentation skills, including the creation and delivery of professional PowerPoint presentations
Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement (in person or virtually)
Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks
High proficiency with English language: written, reporting, verbal/oral communication skills
must be an effective presenter
Excellent communication skills required- verbally with customers and all levels of the business, as well as written with technical assessments and project-related reports

Job Responsibility

Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements
Document, communicate and validate business, functional design, and process requirements throughout the customer engagement
Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
Provide guidance to customers of tools, features, and processes available to them on the ServiceNow platform that could provide additional value
Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes
Design and deliver tailored ServiceNow solution demonstrations that align to customers' objectives along with key metrics and KPI's to quantify the solution value
Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development
Invest and maintain expertise in ServiceNow products, processes, best practice, capabilities, and features
Handle multiple complex projects or initiatives across customers and the ServiceNow platform
Identifies gaps and opportunities related to Advisory team processes, artifacts, and methodologies

Business Process Consultant

As a Business Process Consultant, you play a key role in designing and implement...

Location

United States

Salary:

125000.00 - 140000.00 USD / Year

GlideFast

Expiration Date

Until further notice

Requirements

3+ years ServiceNow experience
3+ years professional consulting experience
Expert knowledge of at least one ServiceNow suite
Beginner to intermediate knowledge of multiple ServiceNow suites
Advanced knowledge of Agile/SAFe Product Owner
Expert practical experience writing stories and grooming requirements
Advanced knowledge of at least one relevant industry
Certified System Administrator (CSA)
1 Certified Implementation Specialist Certification
Maintain an active government security clearance if applicable

Job Responsibility

Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements and ensure strategic alignment between business objectives and solution design
Partner with technical resources to deliver and facilitate workshops (in person or virtually), clearly communicate process recommendations, and manage stakeholder engagement throughout the project lifecycle
Identify areas of process and/or platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
Advise customers on ServiceNow tools, features, and processes that can enhance their use of the platform and deliver additional business value
Design and deliver customized ServiceNow solution demonstrations aligned with customer objectives, highlighting key metrics and KPIs to clearly demonstrate business value
Manage multiple complex projects or initiatives simultaneously across various customers and areas of the ServiceNow platform, ensuring effective coordination and timely delivery
Communicate effectively with stakeholders to ensure timely and ongoing review of project artifacts and documentation
Identify gaps and areas for improvement in BPC team processes, documentation, and methodologies, and recommend solutions to enhance efficiency and consistency
Contribute to internal knowledge growth by participating in Centers of Excellence (COE’s), presenting knowledge sharing sessions, and mentoring Business Analysts or junior team members
Continue learning service delivery solutions, technologies, and methodologies

Business Process Consultant

Business Process Consultants are trusted advisors to client stakeholders, levera...

Location

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

5+ years of Business Process consulting experience
ServiceNow Experience: 3+ years
Intermediate or advanced knowledge of ITIL and Agile framework
Domain experience in areas of specialty, through both practical experience and industry certifications
Demonstrable experience leading business process design workshops for ITSM, HR, CSM etc.
Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories
Ability to create collateral (process workflows, presentations, workshop approaches, training materials)
Proficiency with creating process diagrams/guides, use cases, delivering client training
Provide high-level test scripts to guide QA
Exceptional meeting & facilitation skills

Job Responsibility

Work directly with Customer & Project Team to develop, coordinate, integrate and implement best practices
Partner with project teams to deliver enterprise service management solutions
Lead functional discovery and functional process workshops
Gather business requirements and translate them into solution specifications
Document user stories/requirements based on customer processes/ServiceNow solution design
Define industry and client specific business processes and identify optimization opportunities
Advise on all things business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as the business process SME throughout engagement lifecycles
Further ServiceNow Expertise by developing knowledge on additional modules

What we offer

Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Career growth opportunities

Fulltime

Business Process Consultant

Business Process Consultants are trusted advisors to client stakeholders; they a...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Overall career experience 7+ years
5+ years of Business Process consulting experience and/or practitioner experience in IT Operations Management and/or related fields
ServiceNow Experience: 3+ years
ServiceNow Certifications: Certified System Administrator AND one or more CIS certifications (CIS-Discovery, CIS-Event Management, CIS-Service Mapping)
Demonstrable experience leading business process design workshops for ServiceNow implementations
Solid experience in translating stakeholder business needs to configuration requirements by authoring user stories
Ability to create collateral (process workflows, client presentations, workshop approaches, delivery tools, marketing and training materials)
Proficiency with creating process diagrams/guides, creating use cases, delivering client training
Successful track record as an external consultant in a professional services company or as an internal governance or process lead for a global organization
Demonstrated ability to influence and consult while providing thought leadership

Job Responsibility

Work directly with Customer & Project Team to develop, coordinate, integrate and implement best practices for customer business needs
Partner with project teams to deliver successful enterprise service management solutions
Lead functional discovery and functional process workshops/working sessions
Gather business requirements and translate them into workable solution specifications
Document user stories/requirements based on customer processes/ServiceNow solution design per best practices
Define industry and client specific business processes and identify opportunities for business process optimization
Advise on all things business process related to ServiceNow implementation projects
Develop functional process guides, workshop materials and techniques
Serve as the business process SME throughout the lifecycle of all engagements
Further ServiceNow Expertise by developing knowledge on additional modules within the Suite

What we offer

Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Opportunity for professional career growth

Fulltime

Business Process Consultant

We are looking for a Business Process Consultant to join our highly motivated an...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum 5+ years of relevant experience in IT and/or consulting customer facing role
Experience in business and IT Service Management process onboarding projects
Fluent English (Verbal and Written)
BSc or MSc in IT, Business field or equal level of experience
Analytical skills – ability to synthesize large amounts of information to the most important points, to understand what information is needed to formulate a functional requirement, to be able to separate the important from the non-important information, to investigate and drill for information needed to close a topic, to summarize major points and trends, so that the client can get the big picture, and at the same time stay on top of the detail behind a solution
Strong interpersonal skills – leading skills, communication, negotiation, focus on detail, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Very strong presentation and client negotiation skills
Willingness to travel and lead onsite customer workshops
Adaptable and agile to constantly changing customer requirements

Job Responsibility

Understand customer requirements and business objectives
Understand and assess customers’ current processes, tools and operating model
Support the governance to design and implement improvements utilizing Service Management
Understand and be able to explain ServiceNow capabilities
Implement/configure and optimize Service Now solutions
Design integrations between ServiceNow and third-party solutions (LDAP, ERP, DB, Inventory, etc.)
Perform UAT and knowledge transfer to customers
Create reports and generate metrics
Assist and help customers take ownership of implemented solutions
Possibility to travel

What we offer

Excellent remuneration package
Extended vacation
Flexible working arrangements
Additional Health insurance
Training and certifications
Multisport / Coolfit card (co-funded)
Great working environment and team spirit

Fulltime

ServiceNow Technical Consultant / Developer

Join our ServiceNow Solutions Division and play a key role in delivering cutting...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
2+ years of experience in IT or customer-facing roles and at least 1 with ServiceNow
Solid understanding of ITIL/ITSM best practices or experience in business process analysis and design
Basic programming knowledge (JavaScript or other)
Strong communication, negotiation, organizational, and problem-solving skills
Mandatory: at least one ServiceNow Certification
Fluent in English

Job Responsibility

Work on ServiceNow platform implementation projects and missions to enhance clients' production activities
Contribute across multiple areas including ITSM, ITOM, CMDB/CSDM, Discovery & Service Mapping, Event Management, Cloud Automation & Orchestration
Stay ahead of the curve by monitoring new ServiceNow features and trends
Participate in requirements gathering workshops, and produce project documentation (architecture, technical specs, agile user stories)
Implement, configure, and optimize ServiceNow modules, including workflow automation
Support user acceptance testing, deployment, and knowledge transfer to clients
Recommend technical solutions aligned with client needs and environments
Ensure compliance with quality and security standards and maintain best practices
Communicate and coordinate effectively with all stakeholders

What we offer

Work on high-impact projects with leading technologies
Collaborate with expert teams in a dynamic, innovative environment
Continuous learning and career growth opportunities

Fulltime

ServiceNow Consultant - Time Reporting

ServiceNow Consultant - Time Reporting position at Inetum, a European leader in ...

Location

Romania , Bucharest

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Proficient in ServiceNow platform and time reporting module (CSA and CIS SPM certifications)
Implemented time reporting solutions in ServiceNow
Knowledge of time tracking processes and ServiceNow best practices
Skilled in communication and stakeholder management
Translate business requirements into technical specifications
Experienced with Agile methodologies and project management

Job Responsibility

Align with business goals and objectives
Design and implement time reporting solutions within ServiceNow
Collaborate with stakeholders to gather and analyze requirements for tracking billable and actual hours for all CSM/ITSM tickets
Design automated test scenarios for custom development
Develop and maintain the time reporting product roadmap
Provide technical guidance and support to the development team
Conduct regular reviews and updates of the time reporting platform
Ensure the time reporting solution integrates with other ServiceNow modules
Integrate time reporting with third-party systems
Create low-level design documentation and estimate the implementation

What we offer

Full access to foreign language learning platform
Personalized access to tech learning platforms
Tailored workshops and trainings to sustain your growth
Medical subscription
Meal tickets
Monthly budget to allocate on flexible benefit platform
Access to 7 Card services
Wellbeing activities and gatherings

Fulltime

ServiceNow Business Process Consultant

Advance Solutions

Location:
United States , Alpharetta

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 05, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for ServiceNow Business Process Consultant

Business Process Consultant

Business Process Consultant

Business Process Consultant

Business Process Consultant

Business Process Consultant

Business Process Consultant

ServiceNow Technical Consultant / Developer

ServiceNow Consultant - Time Reporting

ServiceNow Business Process Consultant

Advance Solutions

Location:United States , Alpharetta

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 05, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for ServiceNow Business Process Consultant

Business Process Consultant

Business Process Consultant

Business Process Consultant

Business Process Consultant

Business Process Consultant

Business Process Consultant

ServiceNow Technical Consultant / Developer

ServiceNow Consultant - Time Reporting

Location:
United States , Alpharetta

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
December 05, 2025