ServiceNow BA Job at Overture Rede

Networks Technical Business Analyst

Whitehall Resources are currently looking for a Networks Technical Business Anal...

Location

United Kingdom

Salary:

Not provided

Whitehall Resources Ltd

Expiration Date

Until further notice

Requirements

5+ years’ BA experience in FSI/network/security programmes
proficient with ITIL practices and ServiceNow workflows
strong data literacy and stakeholder facilitation
able to turn qualitative risk into measurable outcomes

Job Responsibility

Bridge business/risk objectives and technical change
Capture requirements, map them to controls, maintain traceability and prove value delivered by remediation
Requirements & analysis: elicit and document user journeys, process maps and control requirements
maintain traceability to NIST CSF categories and regulatory obligations
Story writing and acceptance: write clear user stories with measurable acceptance criteria
orchestrate UAT and evidence packs
Service process alignment: map as is/to be across incident, problem, change and vulnerability management
support CAB documentation and communication
Benefits and reporting: quantify risk reduction, SLA improvements and user impact
maintain dashboards for stakeholders

Enterprise Platforms Manager

The Enterprise Platforms Manager leads the strategy, governance, development, an...

Location

United States , New York

Salary:

140000.00 - 160000.00 USD / Year

American Food & Vending

Expiration Date

Until further notice

Requirements

5–8+ years of experience in enterprise applications, workflow automation, digital platforms, or similar roles
Experience with ITSM or ESM
Expertise with Microsoft 365, including SharePoint Online, Teams, OneDrive, and O365 platform configuration or governance
Strong automation background using tools like Power Automate, CoPilot, ChatGPT or ServiceNow Flow Designer
Hands-on experience as a Business Analyst, including requirements gathering, documentation, and process design
Demonstrated leadership capability, with experience directing technical resources
Strong communication skills and ability to work with senior leaders and cross-functional teams

Job Responsibility

Own and define the enterprise-wide strategy and roadmap for ServiceNow as a core workflow and automation platform
Own and define the strategy and governance for SharePoint Online, Teams, OneDrive, CoPilot, ChatGPT, and related O365 services
Establish platform governance, standards, data structures, integration models, and lifecycle management practices
Serve as the organization’s automation leader, leveraging tools such as Power Automate, ServiceNow Flow Designer, CoPilot, and ChatGPT
Identify opportunities to digitize manual or high-risk processes across departments
Oversee the design, documentation, and delivery of cross-functional workflows that improve operational efficiency
Establish and maintain automation governance, workflow documentation standards, and intake/prioritization processes
Lead the enterprise expansion of ServiceNow across IT, Marketing, Accounting, Culinary, Risk, and other business units
Provide day-to-day leadership and direction to the ServiceNow Administrator
Partner with business units to gather requirements and translate them into actionable ServiceNow solutions

What we offer

Weekly Pay
401K with company match
Employee Referral Bonus Program
Employee Assistance Program
Eligible employees offered Medical, Prescription, Dental, and Vision Plans

Fulltime

Technical Project Manager

The Sr Technical Project Manager (PM) oversees cross-functional complex projects...

Location

United States , Dallas

Salary:

120000.00 - 130000.00 USD / Year

Trace3

Expiration Date

Until further notice

Requirements

5+ years of experience in technical business analysis, project management, or product management
3+ years of experience managing complex enterprise system or engineering projects, such as NetSuite, ServiceNow, HRIS, financial systems, integrations, data platforms, or cloud tools
Experience delivering IT initiatives such as infrastructure upgrades, cloud migrations, API/integration projects, data flow redesign, or security programs
Ability to understand and communicate high-level technical concepts (architecture, integrations, data flows, APIs, environment readiness) as explained by technical SMEs
Familiarity with IT governance and ITSM (incident, change, problem management)
Strong analytical skills with the ability to assess impacts to business and technical workflows, leveraging SME analysis when needed
Experience supporting IT development and support teams using Agile methodologies (Scrum, Kanban), including sprint planning, backlog refinement, and cross-team dependency coordination
Demonstrated experience managing technical vendors, integration partners, offshore/onshore engineering teams, and SOW-based deliverables in complex IT environments
Exceptional attention to detail with a demonstrated ability to produce accurate, complete weekly status reports and documentation
Excellent planning, communication, stakeholder management, and executive presentation skills with an ability to translate technical detail for non-technical audiences

Job Responsibility

Lead multiple enterprise-level business and IT/engineering projects through the full project lifecycle
Define scope, objectives, success metrics, and high-level requirements with executive sponsors and IT leadership
Facilitate requirements gathering, process mapping, technical discovery, integration mapping, data flow reviews, environment readiness assessments, and solution consideration workshops, ensuring appropriate SMEs (BA, IT, Architecture) document detailed outputs
Create and maintain project plans, technical timelines, architecture-impact assessments, integration dependency logs, risk registers, resource plans, and communication strategies
Coordinate technical change management activities—including release planning, deployment readiness, cutover planning, and environment validation—in partnership with engineering, architecture, and operations teams
Manage cross-functional teams, business division stakeholders, UAT, engineering teams, 3rd party project resources
Manage technical vendors, system integrators, and engineering partners, including contract oversight, SOW alignment, delivery tracking, and ensuring vendors meet architectural, security, and performance standards required for enterprise systems initiatives
Oversee UAT planning, coordination, execution, and operational readiness, ensuring functional and technical SMEs complete required testing deliverables
Identify and mitigate risks, issues, and technical dependencies impacting timelines or deliverables, incorporating input from SMEs and technical owners
Serve as liaison between business units, IT teams, and external partners to maintain alignment and translate technical requirements, integration impacts, and architecture considerations into business-facing language

What we offer

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

New

Air Conditioning Engineer

The role involves the planned and reactive maintenance of air conditioning and H...

Location

United Kingdom , Irvine

Salary:

32000.00 - 42000.00 GBP / Year

Randstad

Expiration Date

March 24, 2026

Requirements

Proven experience working with VRV, VRF, and split air conditioning systems
Strong background in PPMs, remedials, and fault finding
Experience working in a static site environment (ideally within a regulated setting)
Full UK driving licence required
Relevant HVAC/AC qualifications required
F-Gas Category 1 certification
NVQ Level 2 or Level 3 in Air Conditioning & Refrigeration (or equivalent)
Proven experience working as an Air Conditioning Engineer
Strong PPM and fault-finding experience across commercial systems
Full UK driving licence

Job Responsibility

Carry out Planned Preventative Maintenance (PPMs) on air conditioning systems
Diagnose faults and undertake effective fault finding
Complete remedial and reactive maintenance works
Maintain and service VRV and VRF systems, including split systems
Ensure all works are completed safely and documented accurately
Liaise with site management and clients to ensure minimal disruption to operations

Fulltime

!

New

Qa engineer

Location

India , Ahmedabad

Salary:

Not provided

Randstad

Expiration Date

April 04, 2026

Requirements

Bachelor’s degree in Engineering, Quality, or related technical field
3–5 years of experience in Quality Assurance / Quality Control in a product manufacturing or health-tech company
Hands-on experience with QMS implementation, ISO standards, CAPA, and audits
Strong understanding of quality tools such as FMEA, Root Cause Analysis, and 5 Whys
Excellent analytical, documentation, and communication skills
Attention to detail with a problem-solving mindset

Job Responsibility

Drive Consistent Excellence in Final Product Quality
Conduct in-process and final product inspections to ensure product conformance
Manage product testing, calibration, and validation processes
Investigate product deviations and implement corrective and preventive actions (CAPA)
Quality Systems & Process Control
Establish, implement, and maintain Quality Management Systems (QMS) in compliance with ISO,CE, FDA and other regulatory standards
Define and monitor quality control checkpoints across the production process
Drive continuous improvement in quality and process reliability
Supplier Quality Management
Evaluate and audit suppliers to ensure compliance with company quality standards

New

International Business Development Manager

We are looking for International sales - Deputy/Assistant Business Development f...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

April 07, 2026

Requirements

4–5 years of experience in Business Development or Sales in the Nutraceutical / Functional Foods / Ingredients industry (mandatory)
Experience working with brand owners, contract manufacturers, formulators, or ingredient suppliers
Exceptional verbal and written communication skills
Strong presentation skills — able to explain science, clinical studies, and benefits in a simple, compelling way
Strong negotiation and relationship-building abilities
Capability to handle high-value clients and manage global accounts
Strategic thinking, analytical mindset, and strong problem-solving approach
Ability to multitask in a fast-paced, high-performance environment
High ownership, professionalism, and accountability

Job Responsibility

Drive revenue growth by identifying new business opportunities, and supporting strategic expansion initiatives and expand the company’s customer base in the pharma/nutraceutical sector through opportunity mapping, lead conversion, and strong customer relationship management
Identify, develop, and convert new business opportunities in the Nutraceutical and Personal Care segments
Drive the full sales cycle — from lead generation to negotiation, closure, and long-term account management
Build and expand portfolio across global geographies
Actively pursue opportunities in health supplements, beauty-from-within, and topical personal care and pet care
Manage key accounts with a strong focus on customer satisfaction and repeat business
Present ingredient science, clinical data, and product benefits to clients with clarity and confidence
Be the primary liaison between internal teams (regulatory, supply chain, R&D) and customers
Track trends in the Nutra and personal care industries — formulations, claims, consumer demands, and competition
Identify new product development opportunities and collaborate with the R&D and marketing teams

Fulltime

New

Senior Quantity Surveyor

Senior Quantity Surveyor (Procurement) role for a major residential project base...

Location

United Kingdom , North London

Salary:

Not provided

Randstad

Expiration Date

March 25, 2026

Requirements

Residential expertise in the London residential market
Proven track record of procurement mastery
Strong negotiation skills
Eligibility to live and work in the UK

Job Responsibility

End-to-end procurement of high-value, complex packages
Procurement of M&E packages from tender to award
Managing facade packages including detailed specifications and specialist subcontractors

!

New

Human Resources Business Partner

This HRBP role is a "boots on the ground" strategic position. You will balance t...

Location

Canada , Etobicoke

Salary:

80000.00 - 90000.00 CAD / Year

Randstad

Expiration Date

May 07, 2026

Requirements

Post-secondary degree in Human Resources Management, Business Administration, or a related field
5+ years of progressive HR experience, ideally within construction, engineering, or a heavy industrial sector
CHRL (Certified Human Resources Leader) designation (completed or actively in progress) is considered a strong asset
Advanced proficiency in MS Office (Excel, PowerPoint, Outlook) and hands-on experience with an ERP (SAP experience is a significant advantage)
Strong critical thinking skills, the ability to handle confidential information with high integrity, and a proactive "team-first" attitude

Job Responsibility

Act as the primary HR consultant for business leaders, providing guidance on strategic planning, workforce transitions, and departmental development
Lead sensitive investigations, manage grievances, and coach managers on performance management (PIPs), progressive discipline, and conflict resolution
Conduct salary analysis for new hires and promotions
lead year-end compensation reviews and STIP (Short Term Incentive Plan) administration
Manage the full cycle of disability cases, educating leaders on policies and coordinating complex return-to-work plans and accommodations
Facilitate Talent Reviews (9-box) and identify High Performers (HIPOs) for specialized leadership training and succession planning
Utilize SAP to oversee employment data accuracy, generate ad-hoc reports, and provide data-driven insights to the management team
Support the rollout of corporate initiatives, including Equity, Diversity, & Inclusion (ED&I) programs and employee recognition awards

What we offer

Professional Growth: Access to industry-leading internal University and Leadership Development programs
Comprehensive Well-being: Full medical, dental, and mental health support services for you and your family
Inclusive Culture: Join an organization recognized for its commitment to diversity, featuring award-winning programs for women and underrepresented groups in the trades
Sustainability Leader: Work for a company at the forefront of sustainable construction and environmental responsibility
Impactful Work: Be part of the team building the most significant transportation and energy projects in Canada today

Fulltime

ServiceNow BA

Overture Rede

Location:

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 07, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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ServiceNow BA

Overture Rede

Location:

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 07, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for ServiceNow BA

Networks Technical Business Analyst

Enterprise Platforms Manager

Technical Project Manager

Air Conditioning Engineer

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Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
January 07, 2026