ServiceNow Architecture Center of Excellence & Innovation (CoEI) Lead, Robert Bosch Sp. z o.o.

Robert Bosch Sp. z o.o.

Location:
Poland, Warszawa ▼
Łódź

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This role involves defining the architectural strategy for Bosch's ServiceNow platform, leading a skilled team of architects, and ensuring alignment with business needs. The candidate will focus on governance, compliance, and innovation while promoting collaboration and continuous improvement in the ServiceNow ecosystem.

Job Responsibility:

Leading, inspiring, and developing a high-performing architecture team
Owning and evolving the ServiceNow architectural roadmap to meet current and future business needs
Driving innovation by identifying and implementing new ServiceNow capabilities and best practices
Ensuring platform designs comply with enterprise architecture principles, security policies, and relevant regulations (e.g., GDPR)
Partnering with executives to align architecture with overall strategy and report on progress, risks, and opportunities
Promoting a culture of collaboration, quality, and continuous improvement within the ServiceNow ecosystem.

Requirements:

Bachelor’s degree in Computer Science, IT, or related field
10+ years of hands-on experience in ServiceNow implementation and administration with at least 5 years in an architectural leadership role
Proven track record of developing and executing ServiceNow strategies and roadmaps at scale
Deep understanding of ServiceNow modules (ITSM, ITOM, CSM, ITAM) and integrations
Experience with enterprise architecture frameworks (e.g., TOGAF), ITIL methodology, and cloud platforms (AWS, Azure)
Strong leadership, communication, and stakeholder management skills
ServiceNow certifications (CSA, CIA, CTA) preferred
TOGAF and security certifications are a plus
Fluency in English (written and spoken).

Nice to have:

TOGAF certifications
security certifications

What we offer:

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Complex environment of working, professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Non-working days on the 31st of December.

Additional Information:

Job Posted:
August 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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ServiceNow Architecture Center of Excellence & Innovation (CoEI) Lead