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Robert Bosch Sp. z o.o. Logo Robert Bosch Sp. z o.o. · IT - Software Development

ServiceNow Architecture Center of Excellence & Innovation (CoEI) Lead

Poland, Warszawa Employment contract · Job Posted August 11, 2025

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Job Description

This role involves defining the architectural strategy for Bosch's ServiceNow platform, leading a skilled team of architects, and ensuring alignment with business needs. The candidate will focus on governance, compliance, and innovation while promoting collaboration and continuous improvement in the ServiceNow ecosystem.

Job Responsibility

  • Leading, inspiring, and developing a high-performing architecture team
  • Owning and evolving the ServiceNow architectural roadmap to meet current and future business needs
  • Driving innovation by identifying and implementing new ServiceNow capabilities and best practices
  • Ensuring platform designs comply with enterprise architecture principles, security policies, and relevant regulations (e.g., GDPR)
  • Partnering with executives to align architecture with overall strategy and report on progress, risks, and opportunities
  • Promoting a culture of collaboration, quality, and continuous improvement within the ServiceNow ecosystem.

Requirements

  • Bachelor’s degree in Computer Science, IT, or related field
  • 10+ years of hands-on experience in ServiceNow implementation and administration with at least 5 years in an architectural leadership role
  • Proven track record of developing and executing ServiceNow strategies and roadmaps at scale
  • Deep understanding of ServiceNow modules (ITSM, ITOM, CSM, ITAM) and integrations
  • Experience with enterprise architecture frameworks (e.g., TOGAF), ITIL methodology, and cloud platforms (AWS, Azure)
  • Strong leadership, communication, and stakeholder management skills
  • ServiceNow certifications (CSA, CIA, CTA) preferred
  • TOGAF and security certifications are a plus
  • Fluency in English (written and spoken).

Nice to have

  • TOGAF certifications
  • security certifications

What we offer

  • Competitive salary + annual bonus
  • Hybrid work with flexible working hours
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Complex environment of working, professional support and possibility to share knowledge and best practices
  • Ongoing development opportunities in a multinational environment
  • Broad access to professional trainings (incl. language courses), conferences and webinars
  • Private medical care and life insurance
  • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
  • Prepaid Lunch Card
  • Non-working days on the 31st of December.
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