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At Alleima, ServiceNow is a strategic platform designed with a out-of-the-box architecture with minimal legacy dependencies making it possible to work proactive with stakeholders and product owners to implement new features and apply a forward-looking mindset. In recent years, we have implemented several core modules, and the roadmap ahead focuses on expanding capabilities, driving automation, and accelerating value creation. As a ServiceNow Architect, you will join a dedicated team responsible for enabling efficient processes, modern technologies, and strong governance across the company. Now is the perfect time to strengthen our internal team as we advance towards a unified, scalable, and highly automated ServiceNow platform that supports Alleima’s long-term vision.
Job Responsibility:
Define and maintain the overall solution architecture
Ensure all implementations are technically robust and aligned with ServiceNow best practices
Provide clear, high-quality architectural documentation
Take ownership of the platform’s end-to-end architecture
Work both strategically and operationally across design, implementation, and continuous improvement
Collaborate with platform owner, business stakeholders, IT teams, developers, and external partners
Ensure solutions are scalable, secure, and aligned with long-term objectives
Design and plan ServiceNow solutions, including custom applications and integrations
Stay current with ServiceNow developments and proactively introduce new ideas
Translate business requirements into solid technical designs
Guide and support developers to ensure successful delivery of ServiceNow projects
Assess and evaluate existing implementations, providing clear recommendations for optimization
Ensure the platform remains secure, scalable, and easy to maintain through well-structured architectural governance
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience
Several years of hands-on experience working with the ServiceNow platform
Comfortable working end-to-end, from understanding business needs to delivering smart, scalable solutions
Background as an architect, system administrator, or platform developer
Relevant ServiceNow certifications such as ITSM, ITOM, or HRSD
Solid knowledge of CSDM, software asset management, and building applications and integrations
Fluent in English
Must be based in Sweden
Nice to have:
Ability to communicate in Swedish
What we offer:
Be a part of a strong structured team devoted to ServiceNow in a creative and fast paced environment
Deepen your knowledge of ServiceNow through continuous training and certifications
Grow professionally and individually through interactions with stakeholders and solving their needs