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Aelum Consulting · IT - Software Development

ServiceNow Architect

India, Jaipur · Job Posted June 04, 2026
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Job Description

As a ServiceNow Architect, you will be involved in developing, designing and supporting the technical solutions on the ServiceNow platform. You will provide administration, application development, integration with other IT services, maintenance, and technical support, using best practice web programming techniques to create robust solutions for utilising the ServiceNow platform.

Job Responsibility

  • Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform
  • Provide software development and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
  • Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow
  • Coordinate and solve complex technical data and transformation issues

Requirements

  • 10+ years of experience of ServiceNow Applications development or Product implementation experience
  • Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required)
  • Expert in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting
  • Working experience with ServiceNow modules like PPM, CSM, GRC,ITOM, ITBM, ITSM is an added advantage
  • Responsible for the technical specification and implementation of the Service Now integration with 3rd party tools/systems
  • Expertise Web Services integrations (SOAP, REST), Scripted REST API's
  • Certified System Admin Passport is mandatory
  • Bachelor's degree or equivalent combination of education and experience
  • Min. 1 Certified Implementation Specialist Certifications. CTA is great to have
  • Must have strong technical skills
  • Experience with REST, SOAP, and JavaScript
  • Must be Professional and a good team player
  • Excellent Verbal and Written Communication - (ENGLISH)
  • Exposure in running projects independently with customer

Nice to have

  • Working experience with ServiceNow modules like PPM, CSM, GRC, ITOM, ITBM, ITSM
  • CTA is great to have
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