ServiceNow Analyst I Job at Robert Half (Marysville)

Business Analyst - ServiceNow

An IT Business Solutions Analyst plays a key role in bridging the gap between bu...

Location

United States , Austin

Salary:

Not provided

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

3 years of relevant experience
minimum 1 year of experience of building functional user requirements for ServiceNow implementation
1 year experience with ServiceNow ITSM and/or ITOM product suites
Bachelor’s Degree or equivalent experience in Business Administration, Information Technology, Computer Science, or a related field
Proven ability working directly with internal business customers in a support-type role
Proven ability assisting with product requirements, launching, and post implementation support
Proven ability in directly leading product launches, supporting retrospectives, building playbooks, and iterating to improve
Experiences with tools such as Jira, ServiceNow, Smartsheet, Airtable, Tableau, PowerBi, Monday.com, Miro, and Lucid Chart

Job Responsibility

Act as a liaison between business units and technical resources to ensure alignment on project objectives
Facilitate communication between collaborators to ensure expectations are clear and understood across departments
Suggest process redesigns or optimizations to leverage efficiencies, reduce costs, or enhance service quality
Good communication skills to be a phenomenal partner with business leaders, technical teams, vendors, and clients
Ability to facilitate meetings, workshops, and presentations with teams of multifaceted strengths
Work with business collaborators to design solutions that address their needs, improve efficiency, and reduce costs
Create process maps, workflows, and data models to represent business processes and system integrations
Form relationships with technical teams to design system solutions and identify technical gaps or areas for improvement
Conduct workshops, interviews, and surveys with business stakeholders to gather functional and technical requirements
Oversee and rationalize SaaS license management in close collaboration with business teams to optimize usage, reduce costs, and ensure alignment with organizational needs and goals

What we offer

Medical (HSA & FSA)
dental
vision
401(k) with company match
employee stock purchase plan
commuter benefits
in-house wellness program
broad learning & development opportunities
a charitable giving platform with company match
Fitness allowance

Fulltime

ServiceNow Test Analyst

ServiceNow Test Analyst role involving software testing activities, manual testi...

Location

India , Pan-India (Jalandhar; Delhi; Pune)

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

1-4 years of experience in Software Testing activities
Good communication skills
Understanding of Agile Methodology
Knowledge of Functional Requirement Document/Traceability Matrix
Good hands-on scripting Test cases
Good hands-on experience in Manual testing
Knowledge of Java (not mandatory)
Knowledge of Service Now/Salesforce (added advantage)
Good understanding of the STLC process

What we offer

Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Opportunity for professional growth

Fulltime

ServiceNow Lead Product Analyst

ServiceNow Lead Product Analyst role at Sopra Steria, involving ServiceNow devel...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Having experience in ServiceNow Development and ability to drive solutions independently
Has worked on ITSM extensively and understanding of CMDB
Rich Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
Experience in managing flows and workflows of Medium to Complex in nature
Understand scripted Web-Services, such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Ability to take role of Solution Architect and deliver projects for implementation and enhancements for customers along with Project Managers
Proficient in JavaScript with understanding on ServiceNow scripting
Must have some experience working with relational databases

What we offer

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

Fulltime

Servicenow Developer Lead Product Analyst

ServiceNow Developer Lead Product Analyst position at Sopra Steria, a recognized...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Having experience in ServiceNow Development and ability to drive solutions independently
has worked on ITSM extensively and understanding of CMDB
is aware of other ServiceNow products and having practical work experience
rich experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Application
experience in managing flows and workflows of Medium to Complex nature
understand scripted Web-Services such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
understanding of Service Portal designing would be an added advantage
general development experience
system integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

Job Responsibility

Help maintain expert knowledge of ServiceNow platform and products and ensure mentorship within the team
support the junior members and also check the performance of the junior developers
communication with the Internal and External stakeholders for gathering of business needs

What we offer

Inclusive and respectful work environment
open positions for people with disabilities

Fulltime

Sr Operations Consultant

The ServiceNow Process Owner is responsible for the design, implementation, gove...

Location

India

Salary:

Not provided

Altera Digital Health Inc. UK

Expiration Date

Until further notice

Requirements

2-5 years of ServiceNow product knowledge in the areas of Service Catalog, Request Management and Service Level Management
Excellent verbal and written communication skills
Strong interpersonal skills (including negotiation)
Highly proficient presentation skills including use of PowerPoint
Ability to effectively communicate with all levels of the organization
Ability to demonstrate analytical and problem-solving skills
Ability to work on multiple overlapping projects
3-5 years of experience in a ServiceNow Business Analyst or Process Owner role
ITIL certification
ServiceNow Admin certification

Job Responsibility

Define the process mission, vision, goals, KPIs, and success metrics
Design, document, and maintain process flows, standard operating procedures (SOPs), work instructions, and related artifacts aligned with ITIL frameworks
Lead process implementation and ensure adherence to organizational standards and compliance requirements
Analyze process and product performance data to identify trends and areas for improvement
Monitor KPIs and evaluate the effectiveness of implemented processes
Identify bottlenecks and inefficiencies
propose and implement optimizations
Drive innovation, automation, and ongoing process enhancements
Act as the single point of accountability for the process
Ensure proper change management, including documentation, communication, and minimal disruption to service

Business Support Analyst

This open position encompasses activities related to the management of user acce...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum 1 year of experience in similar activities
ServiceNow
Active Directory
Systematic, autonomous and logical thinking
Microsoft Office 365
English – Expert
French – Notions
Ability to work independently and in a team environment
Good listening and questioning ability
Ability to plan work ahead and to prioritize workload

Job Responsibility

Test requirements for new business implementations
Identify automation opportunities
Participation and management of projects related to business application needs
Identifying technical errors to improve performance of remote business applications
Assist in software installations and configurations
Participate in workshops and follow-ups regarding business activities
Asset Management Control
Review user identities and work with applications Business Owner, Technical Owner and Access management to perform any required corrective / preventive actions
Perform user account management tasks, such as creating, modifying, and deactivating user accounts
Monitor and analyse IAM-related logs and reports to identify potential security issues or unauthorized access attempts

Fulltime

IT Business Solutions Analyst

An IT Business Solutions Analyst plays a key role in bridging the gap between bu...

Location

United States , New York

Salary:

72000.00 - 106560.00 USD / Year

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

3 years of relevant experience
minimum 1 year of experience of building functional user requirements for ServiceNow implementation
1 year experience with ServiceNow ITSM and/or ITOM product suites
Bachelor’s Degree or equivalent experience in Business Administration, Information Technology, Computer Science, or a related field
Proven ability working directly with internal business customers in a support-type role
Proven ability assisting with product requirements, launching, and post implementation support
Proven ability in directly leading product launches, supporting retrospectives, building playbooks, and iterating to improve
Experiences with tools such as Jira, ServiceNow, Smartsheet, Airtable, Tableau, PowerBi, Monday.com, Miro, and Lucid Chart

Job Responsibility

Act as a liaison between business units and technical resources to ensure alignment on project objectives
Facilitate communication between collaborators to ensure expectations are clear and understood across departments
Suggest process redesigns or optimizations to leverage efficiencies, reduce costs, or enhance service quality
Good communication skills to be a phenomenal partner with business leaders, technical teams, vendors, and clients
Ability to facilitate meetings, workshops, and presentations with teams of multifaceted strengths
Work with business collaborators to design solutions that address their needs, improve efficiency, and reduce costs
Create process maps, workflows, and data models to represent business processes and system integrations
Form relationships with technical teams to design system solutions and identify technical gaps or areas for improvement
Conduct workshops, interviews, and surveys with business stakeholders to gather functional and technical requirements
Oversee and rationalize SaaS license management in close collaboration with business teams to optimize usage, reduce costs, and ensure alignment with organizational needs and goals

What we offer

Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match
Fitness allowance, employee discount programs, free games & events and stocked pantries
14 paid holidays per calendar year
paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
up to 10 paid sick days per calendar year
paid parental and compassionate leave
wellbeing programs for mental health and other wellness support
family planning support through Maven
commuter benefits
and reimbursements for fitness-related expenses

Fulltime

Technical Analyst

The Technical Analyst 3 position will lead projects to upgrade enterprise applic...

Location

United States , Albuquerque

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree
at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis
Experience with Enterprise Resource Planning (ERP) Systems
Strong communication, team, customer relations, and organizational skills
Experience installing, configuring, and upgrading applications while documenting the process, so it is easily repeatable in the future
Experience working closely with customers to understand their needs and translating those needs into technical solutions
Experience leveraging the knowledge of IT infrastructure and security to improve application delivery and performance
Experience solving problems with creative solutions
Experience with Oracle, SQL, PL/SQL, packages, triggers, and views
Experience using basic commands in the Unix shell

Job Responsibility

Coordinate application upgrades and the establishment of required infrastructure in a virtualized environment for large, complex, ERP systems
Perform as the Application Technical Lead for projects initiated by our Platforms team to maintain and improve our system’s virtual infrastructure
Preform as the Technical Lead for internal Application’s projects to improve our systems, processes, and practices
Lead the establishment of tools and processes to monitor, validate, and administer these Automated Testing and Configuration as Code systems
Provide escalated support to IT Applications incidents
Work closely with the multiple offices across campuses as an advocate, an analyst, and champion of IT Application’s core directives: Secure, Accessible, Reliable, Innovative, and Effective
Document all work in our knowledge base leveraging different formats such as technical writing, diagrams, charts, and instructions to best communicate source material
Advocate for continual improvement of the division by offering recommendations on processes and existing systems
Provide after-hours support based on the On-call rotation
Other duties as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

ServiceNow Analyst I

Robert Half

Location:
United States , Marysville

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 07, 2026

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Location:United States , Marysville

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Job Description:

Job Responsibility:

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Job Posted:January 07, 2026

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Job Posted:
January 07, 2026