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ServiceNow Administrator

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Stantec

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Location:
Australia , St. Leonards

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a proactive ServiceNow Administrator to manage, configure, and maintain our ServiceNow platform. You’ll support daily operations, ensure platform stability and compliance, and contribute to ongoing improvements. As a key member of the ServiceNow stream, you will collaborate across teams to deliver roadmap initiatives, support BAU activities, and uphold governance standards. This role offers the opportunity to work on meaningful projects that enhance business value through effective platform management.

Job Responsibility:

  • Administering and maintaining the ServiceNow platform to ensure performance, reliability, and security
  • Configuring Workflows, Forms, Catalog Items, Roles, and Permissions across ServiceNow modules
  • Supporting Incidents, Problems, and Change Requests related to ServiceNow
  • Performing system upgrades, patching, and release testing in line with best practice
  • Collaborating with Business Analysts and developers to support enhancements and continuous improvement

Requirements:

  • A tertiary qualification in Information Technology or a related discipline
  • Hands‑on experience administering the ServiceNow platform
  • Strong knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, or SecOps
  • Understanding of ITIL processes and service management principles
  • Strong troubleshooting, communication, and stakeholder engagement skills

Nice to have:

  • ServiceNow Certified System Administrator (CSA)
  • ITIL v4 certification
What we offer:
  • Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment
  • Option to purchase up to 4 weeks additional leave
  • Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
  • Mentoring for your own development and the opportunity to mentor others
  • A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
  • Professional Memberships
  • Salary Continuance Insurance (SCI)
  • Mental Health and Wellbeing Programs
  • Service Recognition Awards
  • Employee Assistance Program

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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