ServiceNow Administrator Job at Ergo

Servicenow Administrator

Location: Hybrid-Remote. The role will require travel, as needed to project loca...

Location

United States , Alexandria

Salary:

Not provided

Sparibis

Expiration Date

Until further notice

Requirements

Must be able to obtain and maintain a Public Trust security clearance
5+ years of professional experience in ServiceNow administration
Bachelor’s degree in information technology or related field or equivalent professional experience
Will require travel, as needed to project locations
Has demonstrated hands on experience with ServiceNow administration
Experience integrating ServiceNow into other systems and tools
Experience designing and implementing automated workflows
Familiarity with relevant ServiceNow scripting/programming languages, including but not limited to Java Script
ServiceNow Certified Implementation Specialist – ITSM or ServiceNow Certified Application Developer certification preferred
Excellent written and verbal communication skills

Job Responsibility

Planning, executing, monitoring, controlling, and closing all technical tasks related to administration, configuration, and implementation of all aspects of the ServiceNow platform necessary for Tier 1, Tier 2, and Tier 3 services
Providing software coding and configuration services including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development as needed
Creating and maintaining service catalog items and workflows
Designing and implementing automated workflows to streamline processes
Integrating ServiceNow with other systems and tools
Creating and maintaining reports and dashboards for various stakeholders
Providing training and support to end-users and other administrators
Identifying opportunities for process improvements and implementing best practices
Creating and maintaining system design and operations documentation
Advising on the impact of any proposed changes to the ServiceNow environment

Servicenow administrator

The ServiceNow Administrator is responsible for the set of tasks and techniques ...

Location

United States , Philadelphia

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

ServiceNow Certified System Administrator (CSA) is required
Experience with Automated Test Framework (ATF)
Exposure to ServiceNow App Engine and Flow Designer
Understanding of CMDB and Discovery
Knowledge of Employee Service Portal and custom widget development
4-year college degree or equivalent technical study - Preferred - 4 Years
Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay)
Familiarity with Agile/Scrum methodologies
ITIL V4 Foundation Certification - Preferred

Job Responsibility

Defines and documents customer business functions and processes
Consults with Process Owners and Managers to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
Administers the ITSM Platform to ensure the system design meets the needs of the Commonwealth
Participates in system integration testing, user acceptance testing, and testing of new system functionality
Provides technical assistance in training, mentoring, and coaching professional and technical staff
Escalates issues to management as appropriate
Configure and maintain ITOM, HAM, and SAM modules in ServiceNow
Perform system administration tasks, including user management, access control, and workflow automation
Support instance upgrades, patching, and system performance tuning
Troubleshoot and resolve technical issues and system errors

ServiceNow System Administrator

Inetum is a European leader in digital services. Inetum’s team of 28,000 consult...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science or equivalent
Minimum of 3 years of experience on a similar role
Strong knowledge on both CMDB and ITSM modules
Experience in ServiceNow ITSM and workflows
Proven experience with ServiceNow (configuration, administration, development, management and deployment)
Experience with Javascript, HTML, XML and Web services REST, API, SOAP
Good level of English (mandatory)

Job Responsibility

Setup the ITSM module (Change Management, Service Requests, Incident Management, Problem Management)
Improve business processes and manage continuous improvements projects
Analyze current environment and propose automation when ever possible
Manage technical documentation
Maintain Service catalog and Service level Management
Coordinate upgrades and changes to ServiceNow instance
Manage permissions and accesses (roles, users and groups)
Maintain instance performance by regular checkups
Troubleshoot day-to-day operations and system issues
Deploy update sets from non-prod environments

Fulltime

ServiceNow - CMDB System Administrator

Inetum is a European leader in digital services. Inetum’s team of 28,000 consult...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science or equivalent
Experience of minimum 5 years on a similar role
Proven experience with ServiceNow (configuration, administration, development, management and deployment)
Strong knowledge on CMDB modules - CMDB configuration, administration and usage
Experience in ServiceNow ITSM and workflows
Experience with Javascript, HTML, XML and Web services REST, API, SOAP
Knowledge in Infrastructure and ITOM
ServiceNow CSA Certification and ServiceNow CMDB Fundamentals
Knowledge of ITIL best practices
Good level of English

Job Responsibility

Manage CMDB health
Review the existing configuration: attributes, flow, CIs, Groups, Teams, etc
Prepare the CMDB to be able to implement effectively ITSM in ServiceNow
Improve business processes and manage continuous improvements projects
Propose automation whenever possible
Manage Technical documentation
Coordinate upgrades and changes to ServiceNow instance
Manage permissions and accesses (roles, users and groups)
Maintain instance performance by regular checkups
Troubleshoot day-to-day operations and system issues

Fulltime

Microsoft M365 Administrator

Location: Hybrid-Remote. The role will require travel, as needed to project loca...

Location

United States , Alexandria

Salary:

Not provided

Sparibis

Expiration Date

Until further notice

Requirements

Must be able to obtain and maintain a Public Trust security clearance
10+ years of professional experience in Microsoft M365 Administration
Bachelor’s degree in information technology or related field or equivalent professional experience
Must have experience managing a Microsoft-based infrastructure by overseeing the deployment, migration, configuration, and support of Microsoft technologies such as Windows Server, Entra ID, Active Directory, Intune, Defender, Exchange Online, Office 365, SharePoint, Teams, and Azure
Experience providing installation and configuration of M365 components
Experience monitoring Microsoft system performance and addressing issues
Experience performing regular updates, backups, and troubleshooting to ensure systems run smoothly and securely
Application patching and hosting experience with M365 for installation, configuration, administration, licensing, and monitoring/maintenance
ServiceNow experience required
Microsoft focused certification required such as MS Certified Solutions Associate or Microsoft equivalent

Job Responsibility

Overseeing the installation, configuration, and maintenance of Microsoft 365 services, including Exchange Online, Intune, VoIP, SharePoint Online, OneDrive for Business, PowerBI, Power Automate, Power Apps, CoPilot, and Teams
Providing support for M365-related issues, including user account management, permissions, and troubleshooting
Monitoring and optimizing the performance of M365 services, ensuring efficient resource allocation
Ensuring the security of M365 services by testing patches and updates as well as applying required security configurations
Implementing and managing backup and disaster recovery solutions for M365 services
Maintaining detailed documentation of M365 configurations, procedures, and policies
Working closely with other IT teams to support M365 needs and integrate M365 solutions with other systems
Providing training and support to end-users on M365 services and best practices
Create Trouble Ticket for unexpected outages
DUO and MFA support and set up related to application servicing, patching, and hosting for end user accounts

System Administrator

Location

United States , Harrisburg

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Understanding of hosted application environments: Managed Services (MS)
Managed Services Lite (MSL)
Co-location (Colo)
Cloud services
Secondary Data Center (SDC)
Knowledge of server, storage, and licensing sizing
Familiarity with IT infrastructure concepts
Proficiency in ServiceNow or similar ITSM tools
Experience drafting solution proposals including hardware/software/service configurations and cost models
Strong skills in authoring technical and business documentation

Job Responsibility

Management of agency documents used in support of EDC hosted applications and services in Managed Services (MS), Managed Services Lite (MSL), Co-Location (Colo), Cloud and Secondary Data Center (SDC)
Provides customer support for the creation, verification, and ongoing updates of all EDC hosted application documents
Creates and maintains technical contact resource lists
Acts as a Service Coordinator/Liaison between the OA,ETSO and all other commonwealth entities
Conducts meetings and creates correspondence, prepares reports, and speaks publicly or internally to gather or give information, resolve complaints, eliminate program barriers, and engender support for operational objectives and activities
Participates in detailed requirement and data gathering sessions with customers for the purposes of integration with EDC services
Verifies technical requirements adhere to best IT practices and are consistence with EDC standards and security policies
Confirms requirements follow EDC standards for efficient use of resources
Authors solution proposal documents which include all required hardware, software and services, calculations of all associated costs and a detailed written description of the transition plan based on the requirements provided to EDC
Transforms customer requirements into technical specifications such as server and storage sizing, licensing requirements, and support level details

Service Administrator

Are you a detail-oriented individual with a strong work ethic and a passion for ...

Location

United Kingdom , East Kilbride

Salary:

27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proficiency in MS Office, especially Excel and Outlook
Strong attention to detail and accuracy in data entry
Confident telephone manner and excellent communication skills
Ability to work as part of a team with a proactive attitude
Reliable and punctual with a solid work ethic
Must have access to your own means of transport

Job Responsibility

Accurate booking in of client jobs and ensuring internal systems are updated accordingly
Perform high-volume data entry across multiple platforms, including ServiceNow (training will be provided) and bespoke in-house systems
Liaise with assigned couriers to ensure timely and efficient service delivery
Maintain clear and professional communication via phone and email
Use MS Office Suite (particularly Excel and Outlook) for data entry and task management

Fulltime

Lead ServiceNow Developer

Location

India , Delhi

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

6+ years of experience with ServiceNow required
8+ years of experience with IT Industry
ITIL Foundations certification is preferred
ServiceNow Certified System Administrator required
ServiceNow Certified Application Developer preferred
ServiceNow CIS preferred
ServiceNow Micro Certifications preferred
Experienced in implementation of ITSM solution using industry best practices
Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation

Job Responsibility

The candidate will work closely with customers, internal and external, as well as other team members to understand business requirements that drive the analysis and design of quality technical solutions that are aligned with business and IT strategies
Gathering and documenting user and process requirements, functional requirements, and developing technical requirements
ServiceNow Development: - This includes technical consulting and software development services on the ServiceNow platform. These services would encompass changes, enhancements and new functionality in currently deployed instances
ServiceNow Strategy: -The person will provide analysis and coordination for upcoming ServiceNow releases
This will highlight new and revised functionality that is relevant to SITA’s stated business objectives
The candidate will also be available to consult with SITA on the optimization of existing ServiceNow and ESB applications, providing recommendations where appropriate
He/she must leverage, and update test scripts created by the main project and where necessary, create new test scripts, run them against the new / updated functionalities and provide results prior to the maintenance release
ServiceNow Maintenance:- This includes activities related to the routine maintenance of the ServiceNow platform
The ServiceNow-related activities would include incident response, incident resolution, defect management, performance optimization, upgrades, patches, user administration, group administration, role administration, domain administration, security response and optimization as well as the administration of all active ServiceNow features and functions
Responsible: - For coding, testing, implementing, maintaining, and supporting changes in the application and Workflows

What we offer

Flex Week: Work from home up to 2 days/week
Flex Day: Make your workday suit your life and plans
Flex Location: Take up to 30 days a year to work from any location in the world
Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health – a personalized platform that supports a range of wellbeing needs
Professional Development: training platforms, including LinkedIn Learning
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Fulltime

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ServiceNow Administrator

Ergo

Location:

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 20, 2026

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ServiceNow Administrator

Ergo

Location:

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
May 20, 2026