Service Writer Job at Edwards Auto Group (Council Bluffs)

Service Writer

As a Service Writer, you will be the critical link between valued customers and ...

Location

Canada , Oshawa

Salary:

55000.00 - 66000.00 CAD / Year

Randstad

Expiration Date

January 26, 2026

Requirements

Minimum 3 years of experience as a Service Writer or Service Advisor (preferred)
Mandatory experience from a heavy truck or heavy equipment company
Demonstrated experience in a customer-facing role within the Skilled Trades or industrial sector
Ability to work full-time, in-person at the Oshawa, Ontario location
High school diploma or equivalent
Proven reliability and punctuality
Strong mechanical knowledge and aptitude, specifically related to heavy trucks and/or heavy equipment (experience with automotive brands is not applicable)
Exceptional customer service and interpersonal skills
must be "interpersonal" and able to build rapport with customers and colleagues
Excellent communication skills, both verbal and written, to convey technical information clearly

Job Responsibility

Greet customers promptly and professionally as they arrive at the service department
Actively listen to customer concerns and accurately document their service requests
Review, correct, and finalize a high volume of work orders and invoices, ensuring 100% accuracy
Troubleshoot work order discrepancies to ensure all information is correct
Coordinate with mechanics to ensure their service notes are accurate, detailed, and complete (e.g., documenting a brake replacement)
Communicate effectively with technicians to relay customer information and ensure proper service execution
Clearly explain service details and technical information to customers
Proactively upsell additional services or products that may benefit the customer’s vehicle performance and longevity
Maintain a clean and organized workspace, ensuring all paperwork is completed accurately and filed correctly
Follow up with customers regarding their vehicle status and any additional recommendations from technicians

What we offer

Comprehensive benefits package including dental care, extended health care, and life insurance
Generous RRSP match of 3.5%
Excellent work-life balance with stable hours: 8:00 AM to 5:00 PM (42.5 paid hours per week)
Paid time off, starting with three (3) weeks of vacation
Eligibility for overtime pay
Opportunity to join a growing company in a newly created role
Work in an "easygoing and hard-working" team atmosphere
On-site parking available
Company events

Fulltime

!

Service Advisor

We are looking for a Service Advisor to join our team. The ideal candidate will ...

Location

United States , Beaverton

Salary:

65000.00 - 85000.00 USD / Year

Meineke

Expiration Date

Until further notice

Requirements

High school diploma or GED required bachelor’s degree preferred
Valid state-issued driver’s license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Job Responsibility

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

What we offer

Dental insurance
Employee discounts
Free uniforms
Health insurance
Training & development
Vision insurance
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package

Fulltime

UX Writer

Our client is a leading global financial services firm. They are hiring a UX Wri...

Location

United Kingdom , Surrey

Salary:

Not provided

Stephen Bell Associates

Expiration Date

Until further notice

Requirements

proven experience as a UX Writer or Content Developer gained in financial services with a track record of creating user-centric content for digital products
excellent writing, editing and communication skills with a keen eye for detail
familiarity with UX design principles and methodologies
ability to work independently and collaboratively in a fast-paced environment

Job Responsibility

write and edit user-focused content for web and mobile applications, including microcopy, error messages and onboarding guides
conduct user research and usability testing to inform and validate content strategies
develop and maintain content style guides and best practices to ensure consistency across all digital platforms
work with designers to create wireframes and prototypes that incorporate effective content solutions
analyse user feedback and data to continuously improve content effectiveness and user engagement
keep updated on industry trends and best practices in UX writing and content strategy

Fulltime

Assistant Manager

We are looking for an Assistant Manager to join our team. The ideal candidate wi...

Location

United States , Indianapolis

Salary:

18.00 - 25.00 USD / Hour

Meineke

Expiration Date

Until further notice

Requirements

High school diploma or GED required bachelor’s degree preferred
Valid state-issued driver’s license and clean driving record are required
At least two years of experience as an automotive service writer and technician
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Job Responsibility

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including invoices, repair orders, and maintenance records

What we offer

401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Opportunity for advancement
Competitive Compensation
Plus Commissions
Career Advancement

Fulltime

Content writer

Our client, a fast-growing financial services business based in London, is looki...

Location

United Kingdom , London

Salary:

60000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Proven story teller
Excellent stakeholder skills
Ability to demonstrate written content across all forms of key platforms
Ability to conduct a content strategy
Ability to work in a fast-paced environment with ever-changing projects
Ability to work well in a team and independently

Job Responsibility

Write content for social media, website articles, reports and other digital content

Fulltime

Automotive Repair Shop General Manager/Service Writer

Are you ready to take the next big step in your automotive industry career? Our ...

Location

United States , Hope Mills

Salary:

65000.00 - 95000.00 USD / Year

Meineke

Expiration Date

Until further notice

Requirements

Three or more years of experience in a sales manager or general manager position for a dealership or auto group is necessary
Knowledge of the automotive industry and trends
Possess a state-issued driver’s license and acceptable driving record to operate dealership-owned vehicles
Strong communication skills
a track record of leadership
and the ability to interpret profit and loss statements are necessary for success

Job Responsibility

Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction metrics are met
Recruit, hire, and train service manager and technicians
Assist with the creation of affordable advertising campaigns and programs to increase sales and brand visibility for the car dealership
Attend manager meetings and establish good working relationships with owner and shop staff to establish sales processes and recommend daily unit sales
Implement growth strategies that align with automotive group objectives by carefully assessing profit and loss while maintaining vehicle inventory that meets the needs of the local market
Review monthly, quarterly, and annual financial statements for accuracy and completion
Learn and uphold all local, state, and federal regulations impacting vehicle sales, and the automotive industry as a whole

What we offer

Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Career Advancement
Comprehensive Benefits Package
Positive Work Environment

Fulltime

Writer

Highly skilled and experienced environmental professional, with a career founded...

Location

United Kingdom , Horsham

Salary:

Not provided

Bid Solutions

Expiration Date

Until further notice

Requirements

Highly skilled and experienced environmental professional
A self-motivated, can-do approach
Effective man and team management skills
Outstanding communication, presentation and negotiation skills
Experienced in establishing, developing and maintaining effective project stakeholder engagement
Extensive experience in the evaluation, resourcing, project management and delivery of highly competitive technical, financial and commercial bid submissions
Provision of bid content in secure branded, compliant digital (and hard copy) content
Identifying those opportunities requiring a sole or joint bid approach
Over 20 years successfully delivering compliant content for the international Water sector
Proven capability and a considered understanding of commercial / legal, technical and financial bid evaluation process

Job Responsibility

Sustainable delivery of environmental, social, conservation and regulatory management
Delivering cross-sectorial solutions
Providing essential project management skills
Delivering time critical business content across local and global contexts
Negotiating and establishing partnerships as required

Writer – Practice Management & Wealth Planning

Seeking a Writer to support a major initiative by producing practice management ...

Location

United States , Los Angeles

Salary:

50.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

3+ years of professional writing experience (not a copy editor role)
Financial services or investment industry experience is required
Portfolio or writing samples showing short-form content
Experience producing multimedia content (scripts, storyboards, headlines)
Strong organization and self-direction with ability to handle high-volume deliverables
Comfort working with stakeholders and external partners

Job Responsibility

Create short-form articles and multimedia content (scripts, slides, emails, social posts, landing pages)
Support webinars, managing ~30 deliverables per event
Track work through daily standups and a Kanban board
Collaborate with content leads, writers, editors, producers, and stakeholders
Incorporate and manage stakeholder feedback effectively

Fulltime

Service Writer

Edwards Auto Group

Location:
United States , Council Bluffs

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 20, 2026

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