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Service Writer/Assistant Manager

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AAMCO Franchise

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Location:
United States , Lexington

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

An Service Writer/Assistant Manager is a high energy professional who can assist the manager in driving sales and customer satisfaction. An Service Writer/Assistant Manager takes on many different roles as they assist in the management of day-to-day operations of one of our centers.

Job Responsibility:

  • Answering phones
  • Preparing estimates
  • Ordering parts and inventory
  • Keeping customers updated on the status of their vehicles' repairs
  • Coordinating transportation services
  • Delivering a high level of customer service
  • Assisting the manager in driving sales and customer satisfaction
  • Assisting in the management of day-to-day operations
  • Answering phones using a company script
  • Communicating with customers
  • Building estimates
  • Working with company vendors

Requirements:

  • Minimum of 2-3 years of office experience
  • Strong commitment to customer service and relationship building
  • Ability to communicate and use interpersonal skills at a sustained high level
  • Capable of multi-tasking and executing in a fast paced environment
  • Honest, goal-oriented and energetic team player
  • Must have valid driver's license
What we offer:
  • Daytime working hours
  • Ongoing training and field support
  • Extensive industry training and career growth opportunities

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
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