Service Transfer Coordinator

Service Transfer Coordinator. Provides a wide range of support in the day-to-day workflow in conjunction with servicing transfers and MSR acquisitions. Participates in due diligence activities from deal initiation through execution. Gathers and creates auditable project documentation, including but not limited to due diligence activities, data mapping decisions and customer impact assessments. Maintains project schedules, task lists and reporting for loan acquisitions and servicing transfers. Ensures appropriate Agency forms, approvals and instructions are completed for new sub-servicing relationships. Maintains appropriate files by transfer or acquisition, which contain relevant information relating to the sale and transfer. Follows up with prior servicer for all needed loan information or documentation related to the servicing transfer. Works closely with internal servicing business units to ensure information needed from prior servicer is delivered timely and in a useful format and makes updates to the system of record as needed. Ensures complete deal onboarding by confirming receipt of electronic data, loan images and physical loan documents and other transaction settlement requirements. Reviews repurchase demands from the Agencies and works with counterparties to resolve repurchase demands. Manages outstanding claims due from counterparties. Manages service release repurchases and/or interim servicing. Follows functional area's processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for continuous improvements to overall operations. Actively contributes to the results of a team and works toward achieving goals and objectives.