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Unox, a global market leader in the design and production of high-end professional ovens and certified as a Great Place to Work®, is seeking a Service Technician to join the Unox Service Team in Tokyo.The role involves the installation, maintenance, and technical support of Unox equipment at customer sites throughout the assigned territory.
Job Responsibility:
Provide service and support to customers during on-site visits or while traveling within Japan
Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment
Diagnose technical issues and identify the most appropriate solutions
Train customers on the proper use of Unox equipment
Create detailed and comprehensive service reports after each service visit
Requirements:
Fluency in English and Japanese
Strong problem-solving and diagnostic skills
Ability to work under pressure, reacting positively to challenges
At least 2 years of experience in the electromechanical field, possibly with HVAC systems or professional kitchen equipment
Willingness to travel within Japan (up to 80% of the time)