Service Technician

We are part of the IT and Document Solutions segment of Toshiba and cover the whole of the UK. To find out more about us, please visit www.toshibatec.co.uk. What to Expect: Once trained on our products, you will be out in the field relatively quickly, utilising your current knowledge of MFPs and/ or Printers. You will be responsible for providing post-sales/ implementation and technical support services to customers including installation, troubleshooting, problem resolution and maintenance. You will be required to respond to customer questions regarding operation and malfunctions and advise customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction. As part of your role, you will primarily cover customers in the Midlands, with the expectation that on occasion you may be required to travel slightly further afield to cover holidays or other absences.