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Based on patented technology developed at MIT, Harvard Medical School and by the Company, Myomo develops and markets the MyoPro® product line of lightweight, non-invasive, powered arm braces (orthoses) to restore function in paralyzed or weakened arms and hands of individuals that have suffered a stroke, spinal cord, or nerve injury. (E.g. brachial plexus injury or other neuro-muscular disabilities.) It is the only device that, sensing a patient’s own neurological signals through non-invasive wearable sensors, can restore the ability to use their arms and hands so that they can live independently, increase their quality of life, reduce cost of care, and return to work. Published clinical research shows a clinically significant instantaneous reduction in upper extremity impairment with the MyoPro. Our technology has been referred by leading-edge rehabilitation facilities including Mayo Clinic, Kennedy Krieger Institute, Cleveland Clinic, Loma Linda Medical Center, Massachusetts General Hospital, numerous VA Hospitals, and more. Myomo is headquartered in Burlington, Massachusetts, with sales and clinical professionals across the U.S. Our mission to enable independence and confidence for stroke survivors as well as those living with MS, BPI, and other neurological disorders. Together we continue to break through barriers, defining the limits of possibility both in medical device robotics and our global system of care.
Job Responsibility:
Perform maintenance, troubleshooting, and repairs on Myomo’s devices and related equipment
Provide technical support and guidance to customers and field technicians
Conduct performance tests and quality checks, ensuring that equipment meets safety and functionality standards
Adhere to Standard Operating Procedures (SOP’s) ensuring compliance of all equipment with safety regulations
Provide support to Technical Customer Service (TCS) as needed, including assisting with case handling, troubleshooting, and customer communication
Participate in cross-training to ensure alignment between Service and TCS functions
Requirements:
Associate’s degree or equivalent experience
1-2 years’ hands-on experience building electro-mechanical products and sub-assemblies
Demonstrated ability to read and follow assembly and test procedures
Foundational experience with machining tools and techniques
Availability to work from 7 AM - 3:30 PM Monday - Friday
Medical device or other regulated environment experience strongly preferred
Nice to have:
Medical device or other regulated environment experience strongly preferred