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Hartwell Logo Hartwell · IT - Administration

Service Technician

United Kingdom, Reading · Job Posted May 20, 2026
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Job Description

Are you a successful Service Technician or Vehicle Mechanic looking to take the next steps in your career? Hartwell are a leading retail motor group in the UK and have been trading successfully for more than 100 years. Operating across 11 locations, the company currently represents various brands including BYD. We are seeking a Service Technician to join our dealership in Reading where we represent BYD and Ford (car and CV). The Service Technician will report to the Service Manager and will be responsible for meeting both franchise and company standards in a service environment.

Job Responsibility

  • To undertake maintenance, service and repair activities on motor vehicles of all types to the highest standard within scheduled times to meet company and franchise standards
  • Repair, test vehicles and diagnose their faults as and when required by Service Manager and supervisory staff
  • Replace components, parts, lubricants and consumables and record usage
  • Keep work areas clean and tidy, organised and safe from hazards to health and safety
  • Carry out work completely and effectively within manufacturers’ servicing and repair times
  • Advise and report on vehicle faults and servicing requirements while working on vehicles, including future servicing/repair requirements

Requirements

  • Qualified to NVQ level 3 (or equivalent)
  • MOT Tester
  • Have at least 2 years experience after qualifying period, of working in a Franchise Dealership (or similar)
  • Have both car and CV experience
  • Excellent customer service skills
  • Take responsibility for the quality and quantity of their work

What we offer

  • Workplace pension scheme
  • Staff discounts
  • 22 days annual holiday (plus bank holidays)
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