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ITW Logo ITW · Customer Service

Service Technician II

United States of America, East Granby, Connecticut 26.20 - 35.40 USD / Hour · Job Posted January 10, 2026
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Job Description

Job Description: Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk. Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service!

Job Responsibility

  • Work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration
  • Typically leave from home each morning and work with minimal direct supervision at customer sites
  • Meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service

Requirements

  • An accredited High School Diploma or GED
  • 2-4 years of similar electrical/mechanical experience
  • Valid Driver’s License and ability to drive multiple hours daily
  • Ability to work Overtime and On-Call as required
  • Ability to attend industry leading training at corporate headquarters in Troy, OH
  • Ability to lift up to 75 lbs with or without assistance
  • Ability to climb up to 10 ft with an A-frame ladder
  • Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet
  • Extensive walking 3-5 miles / day
  • Extensive driving 5-6 hours/day
  • Ability to kneel, squat, bend, push/pull
  • Ability to move in different positions to accomplish tasks in various environments including tight and confined spaces
  • Ability to operate motor vehicles or heavy equipment
  • Ability to operate machinery and/or power tools

What we offer

  • Competitive pay
  • Great insurance options with low premiums
  • Paid vacation and holidays
  • 401K with company match
  • Extensive on-the-job, online, and classroom training
  • Service vehicle, uniforms, and safety equipment provided
  • Safety-conscious work environment
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