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Service Technician Hygiene

Indonesia, Semarang · Job Posted June 30, 2026
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Job Description

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia. Calmic Indonesia merupakan pelopor sekaligus pemimpin pasar (market leader) dalam penyediaan solusi higienitas (hygiene solutions) terintegrasi di Indonesia selama lebih dari tiga dekade dan beroperasi di 19 cabang yang tersebar di seluruh Indonesia. Sebagai bagian dari Rentokil Initial, kami mengombinasikan keahlian operasional berstandar global dengan pemahaman mendalam terhadap kebutuhan pasar domestik. Kami beroperasi secara masif di berbagai negara untuk melindungi masyarakat dan meningkatkan kualitas hidup melalui lingkungan yang sehat. Di Indonesia, Calmic dipercaya oleh ribuan mitra bisnis, mulai dari gedung perkantoran kelas premium, jaringan hotel internasional, pusat perbelanjaan, hingga sektor industri strategis untuk menghadirkan standar sanitasi dan kenyamanan ruang terbaik.

Job Responsibility

  • Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
  • Melakukan komunikasi dengan baik ke pelanggan
  • Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager
  • Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati
  • Penempatan: Ungaran

Requirements

  • Lulusan SMA/K/sederajat
  • Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
  • Memiliki SIM A
  • Service oriented

What we offer

  • Gaji Pokok
  • Tunjangan
  • Insentif
  • Bonus

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