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Service Technician - PythonX Robotic Plasma Cutting Systems

Lincoln Electric

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Location:
Canada , Hamilton

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The PythonX team at Lincoln Electric delivers automated robotic plasma cutting solutions for the structural steel fabrication industry. Our Service department provides mission-critical technical support to end-user customers, including warranty service, maintenance contracts, troubleshooting, and rapid issue resolution—ensuring minimal downtime and maximum operational continuity.

Job Responsibility:

  • Deliver global technical support for PythonX systems via phone, email, and remote tools during standard business hours
  • provide on-site commissioning, training, troubleshooting, calibration, and production validation as required
  • Diagnose and resolve complex issues across electrical, mechanical, pneumatic, and robotic systems using multimeters, schematics, and diagnostic tools
  • Build and maintain strong relationships with customers, internal teams, and stakeholders at all levels through clear, professional communication
  • Prioritize mission-critical uptime—treating every interaction with consistency, urgency, and professionalism
  • Actively participate in team meetings, cross-departmental collaboration, and continuous improvement initiatives to enhance service quality and profitability
  • Champion Environmental, Health & Safety (EHS) standards, ensuring compliance in all field and shop activities
  • Complete additional projects and duties as assigned by the Service Manager in a timely, ethical, and discreet manner

Requirements:

  • Fluent in English (written and spoken) at a professional level
  • 2+ years of hands-on technical service or maintenance experience in a manufacturing or industrial automation environment
  • Proficient with multimeters and electrical troubleshooting
  • Strong working knowledge of: Industrial automation and production processes
  • Strong working knowledge of: Mechanical, electrical, and pneumatic systems
  • Valid passport and ability to travel internationally
  • Advanced computer skills: Microsoft Office Suite
  • High integrity, confidentiality, accountability, and organizational discipline

Nice to have:

  • Robotic control systems
  • Plasma cutting technology or steel fabrication industry knowledge
  • Commissioning or training delivery for complex machinery
  • Experience in warranty support or service contract management
  • familiarity with CAD software a plus

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
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