Service support rep Job at TUI (Antalya)

Crystal Ski Rep or Service Support Rep

Are you ready to embark on a journey in the world of hospitality, travel, touris...

Location

Various

Salary:

1280.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

Valid EU passport
Fully conversational in English
Passion for the mountains with experience or an interest in skiing, snowboarding and winter outdoor life
Digital know-how (Crystal Ski Rep)
Confidence using IT tools and systems, with strong proficiency in Excel (Crystal Ski Service Support Rep)
Ability to handle challenging situations, think on your feet, spot potential problems, and proactively provide solutions
Enjoy driving overseas and confident to do so in snowy conditions (ideally)

Job Responsibility

Deliver exceptional service to guests from arrival until departure
Engage with Crystal Ski guests to understand their holiday needs, offering tailored advice, resolving complex issues, and selling ski passes, equipment, tuition, and après activities (Crystal Ski Rep)
Handle complex, sensitive, or emergency issues for Crystal Ski guests both in person and digitally (Crystal Ski Service Support Rep)
Keep the content in our Crystal Ski Explorer App useful, up-to-date and engaging
Ensure colleagues in our Contact Centre have all the latest information to support guests remotely

What we offer

Private Health Insurance with Allianz
Accommodation and bills included
Work permits, background and/or medical checks arranged and included
Return flights, company iPad and uniform included
Comprehensive onsite start of season training with accommodation and pay included
Access to free language lessons & the TUI Learning Hub
Involvement with local charity and sustainability initiatives like the TUI Care Foundation

Fulltime

Hotel Or Service Support Rep

We are seeking digital experienced and helpful individuals to join our diverse t...

Location

Turkey , Antalya

Salary:

22770.00 - 27325.00 TRY / Month

TUI

Expiration Date

Until further notice

Requirements

Right to work in Türkiye
Speak English and Polish
Fully conversational in English
Valid manual driving license

Job Responsibility

Create special moments for guests and make them feel welcome and happy
Engage with guests from around the world to identify their needs and offer tailored recommendations
Promote and sell experiences effectively to match products with guests’ preferences
Handle changes and challenging situations effectively
Provide support for high-profile cases and hospitalizations
Collaborate with colleagues, suppliers, and partners worldwide
Monitor progress with sales and/or service updates
Celebrate successes in meeting sales and/or service targets and solving problems

What we offer

Basic salary with commission potential
Company iPad and uniform
Meal allowance with Multinet card
Paid training days
Access to TUI Learning Hub, TUI Skills Academy, and language lessons
Involvement in charity and sustainability initiatives
Access to dedicated WeCare Team and 24/7 Wellbeing Hub
Growth opportunities tailored to unique skills and expertise

Fulltime

TUI Hotel or Service Support Rep

We are seeking digital experienced and helpful individuals to join our diverse t...

Location

Bulgaria , Bourgas

Salary:

1758.00 - 2108.00 Лв / Month

TUI

Expiration Date

Until further notice

Requirements

Hold a driving license
Fully conversational in English
Additional languages would be a great asset
Friendly and empathetic individual
Quick learner
Highly motivated and target-driven (for Hotel Reps)
Excel in fast-paced and dynamic environments (for Service Support Reps)
Proactively identify and resolve issues creatively
Communicate clearly and effectively
Adjust communication style to fit the situation

Job Responsibility

Create special moments for guests
Engage with guests to identify their needs and offer tailored recommendations
Promote and sell experiences effectively
Handle changes and challenging situations
Provide crucial support for high-profile cases and hospitalizations
Collaborate with colleagues, teams, suppliers, and partners
Monitor progress with sales and/or service updates
Celebrate successes in meeting sales and/or service targets

What we offer

Company iPad & uniform
Additional Health Insurance (Euroins)
Food Voucher (100 Лв/month)
Work week of 40 hours with minimum 1.5 days off
20 days of paid leave per calendar year
Paid training days
Free access to TUI Learning Hub, TUI Skills Academy & language lessons
Involvement in charity and sustainability initiatives
Complimentary access to WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to unique skills and expertise

Fulltime

TUI Service Support Rep

As a TUI Rep, you'll be at the heart of each guest's journey, creating unforgett...

Location

Spain

Salary:

980.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

EU passport
willing to relocate for the duration of the summer season
speak English and Polish
friendly and empathetic individual
quick learner
excel in fast-paced and dynamic environments
turning challenges into opportunities
communicate clearly and effectively

Job Responsibility

Create special moments for guests
engage with guests from around the world to identify their needs and offer tailored recommendations
effectively manage changes and challenging scenarios
ensure guests receive appropriate care and help
collaborate with colleagues, teams, suppliers, and partners
monitor progress with service updates and guest feedback
solve problems and provide great service

What we offer

competitive salary
private health insurance with Allianz or Sanitas
accommodation with private bedroom and bills included
work permits, background, and/or medical checks arranged and included
return flights
company iPad and uniform included
comprehensive onsite start-of-season training
pay for training period
access to free language lessons
access to the TUI Learning Hub

Fulltime

Tui Service Support Rep

TUI is seeking tourism professionals based in Türkiye to join their diverse team...

Location

Turkey , Antalya

Salary:

35520.00 TRY / Month

TUI

Expiration Date

Until further notice

Requirements

Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
a quick learner, ready to master the technology and tools needed for the role
embrace feedback and excel in managing online guest queries with efficiency and professionalism
excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly
proactively identify and resolve issues creatively before they escalate
handle high-profile cases with a calm and empathetic approach, turning challenging situations into positive outcomes through thoughtful solutions
communicate clearly and effectively, both face-to-face and online
able to adjust style to fit the situation, keep interactions positive, and confident to present in front of an audience
hold a driving license and fully conversational in English or German
additional languages would be a great asset.

Job Responsibility

Create special moments for our guests through both digital and face-to-face interactions
engage with guests from around the world to identify their needs and offer tailored recommendations
stay flexible: effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
ensure guests receive appropriate care and help, including face-to-face interactions when needed
collaborate with colleagues, teams, suppliers, and partners from all over the world
respect and embrace our diverse TUI culture
monitor progress with service updates, as well as guest feedback and celebrate successes in meeting targets, solving problems, and providing great service.

What we offer

Meal allowance with Multinet card
1.5 days off/week
45 working hours/week
a company iPad and uniform
payment for all training days completed
free access to our TUI Learning Hub, TUI Skills Academy, and language lessons
involvement with charity and sustainability initiatives
complimentary access to our dedicated WeCare Team and 24/7 Wellbeing Hub
growth opportunities tailored to unique skills and expertise.

Fulltime

Tui Service Support Rep

We are seeking digital experienced and helpful individuals to join our diverse t...

Location

Spain , Cala Millor; Can Picafort

Salary:

21800.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
A quick learner, ready to master the technology and tools needed for the role
Embrace feedback and excel in managing online guest queries with efficiency and professionalism
Excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly
Proactively identify and resolve issues creatively before they escalate
Handle high-profile cases with a calm and empathetic approach, turning challenging situations into positive outcomes through thoughtful solutions
Communicate clearly and effectively, both face-to-face and online
Able to adjust style to fit the situation, keep interactions positive, and confident to present in front of an audience
Hold a driving license and fully conversational in English
Additional languages would be a great asset

Job Responsibility

Create special moments for our guests through both digital and face-to-face interactions
Make them feel welcome and happy, building a strong connection with each one
Engage with guests from around the world to identify their needs and offer tailored recommendations
Provide local expertise to help match our products with guests’ preferences, ensuring they have an exceptional and personalized experience
Stay flexible: Effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
Ensure guests receive appropriate care and help, including face-to-face interactions when needed
Collaborate with colleagues, teams, suppliers, and partners from all over the world
Respect and embrace our diverse TUI culture
Monitor progress with service updates, as well as guest feedback and celebrate successes in meeting targets, solving problems, and providing great service

What we offer

A job at TUI offers more than your basic salary
A company iPad & uniform are of course standard
Work week of 39 hours with minimum 1.5 days off
22 days of Holiday (on a full year) + two extra days
Discounts and multiple offers with TUI Club De Benefits
Option to obtain a discounted private health insurance
Payment for all training days completed
Free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Access to charity and sustainability initiatives like the TUI Care Foundation
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub

Fulltime

TUI Service Support Rep

Join TUI as a Czech-speaking Service Support Rep to assist and delight guests in...

Location

Turkey , Antalya

Salary:

27325.00 TL / Month

TUI

Expiration Date

Until further notice

Requirements

Right to work in Türkiye
speak English and Czech language
a friendly and empathetic individual who naturally connects with people
a quick learner ready to master the technology and tools needed
turning challenges into opportunities and remaining calm under pressure
excel in fast-paced and dynamic environments using multitasking and organizational skills
communicate clearly and effectively
fully conversational in English and Czech
depending on the role you need to hold a valid driving license

Job Responsibility

Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one
engage with guests from around the world to identify their needs and offer tailored recommendations
effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
ensure guests receive appropriate care and help, including face-to-face interactions when needed
collaborate with colleagues, teams, suppliers, and partners from all over the world
monitor progress with sales and/or service updates as well as guest feedback
celebrate successes in meeting sales and/or service targets

What we offer

Salary begins at 27.325 TL net per month
company iPad and uniform
work week of 45 hours with minimum 1.5 days off
meal allowance with Multinet card
paid training days
free access to TUI Learning Hub, TUI Skills Academy, and language lessons
involvement with charity and sustainability initiatives
complimentary membership for WeCare Team and 24/7 Wellbeing Hub
permanent or seasonal contracts
career growth opportunities

Fulltime

TUI Service Support Rep

We are seeking digital experienced and helpful individuals like you to join our ...

Location

Spain , Cala Millor; Can Picafort

Salary:

21800.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
A quick learner, ready to master the technology and tools needed for the role
Embrace feedback and excel in managing online guest queries with efficiency and professionalism
Excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly
Proactively identify and resolve issues creatively before they escalate
Handle high-profile cases with a calm and empathetic approach, turning challenging situations into positive outcomes through thoughtful solutions
Communicate clearly and effectively, both face-to-face and online
Able to adjust style to fit the situation, keep interactions positive, and confident to present in front of an audience
Hold a driving license and fully conversational in English
Additional languages would be a great asset

Job Responsibility

Create special moments for our guests through both digital and face-to-face interactions
Make them feel welcome and happy, building a strong connection with each one
Engage with guests from around the world to identify their needs and offer tailored recommendations
Provide local expertise to help match our products with guests’ preferences, ensuring they have an exceptional and personalized experience
Stay flexible: Effectively manage changes and challenging scenarios
Provide crucial support for high-profile cases and hospitalizations
Ensure guests receive appropriate care and help, including face-to-face interactions when needed
Collaborate with colleagues, teams, suppliers, and partners from all over the world
Respect and embrace our diverse TUI culture
Monitor progress with service updates, as well as guest feedback

What we offer

A company iPad & uniform
Work week of 39 hours with minimum 1.5 days off (depending on role or destination, this could be 2 days off)
22 days of Holiday (on a full year) + two extra days (on your Birthday and one Happy day)
Discounts and multiple offers with TUI Club De Benefits
Option to obtain a discounted private health insurance
Paid training days completed
Free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Involvement with charity and sustainability initiatives like the TUI Care Foundation
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Permanent or seasonal contracts

Fulltime

Service support rep

TUI

Location:
Bulgaria; Türkiye , Antalya ▼
Bourgas

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 24, 2025

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April 24, 2025