Service Support Integration Manager Job at Vodafone (Iasi)

Data Integration Service Manager

A position for a Data Integration Service Manager has just arised within Airbus ...

Location

Spain , Getafe

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

University degree in IT related field
Existing Security Clearance or eligibility to obtain one
English negotiation level
Strong collaboration and communication skills
Over 5 years of relevant work experience as a Service Manager in IT areas of transnational companies
Extensive experience in relation to ITILv4 principles
Problem solving methodologies knowledge (PPS, 5whys, …) and person with key attention to detail
Experience leading teams in transnational environments
Experience in developing technical and support documentation, translate business requirements and needs into reporting and models
IT project management basic knowledge, waterfall and agile

Job Responsibility

Ensure the successful delivery of Data Integration Platforms operation in all areas of the company, in line with agreed Service Level Agreements, focusing on quality, time, and cost, thanks to the monitoring of the service delivery metrics such as resolution time, incident frequency, and service uptime
Lead a multi-disciplinary team of IT service following all the best practices recommended by ITILv4 framework
Guarantee that the ecosystem related to Data Integration platforms will be maintained up to date and therefore will monitor, patch and guarantee the security implementation of the company rules to safeguard our key ecosystem from potential breakdowns and/or malicious attacks
Data Integration Platforms licenses management (contract renewal negotiations support, monitoring, renewal of Shopping Carts in line with contractual regulations)
Data Integration Platforms SLA´s up to date in line with new projects SLRs, harmonized in all the areas
Follow up/monitor Service Delivery status per area(DIV, and 4 national) with Service Provider/s
Lead Operations Managers activities, in line with Head of Product Service Line guidance and ITIL v4 best practices
Alignment with Product Manager in Data Integration team to maintain Service Planning and potential new needs up to date
Obsolescence Project Leader for Data Integration team
Lead complex RCAs related to main Data Integration Products, with the support of impacted Operation Managers

What we offer

Vacation days and additional days-off along the year (+35 working days off in total)
Attractive salary and compensation package
Hybrid model of working when possible, promoting the work-life balance (40% remote work)
Collective transport service in some sites
Benefits such as health insurance, employee stock options, retirement plan, or study grants
On-site facilities (among others): free canteen, kindergarten, medical office
Possibility to collaborate in different social and corporate social responsibility initiatives
Excellent upskilling opportunities and great development prospects in a multicultural environment
Special rates in products & benefits

Fulltime

Service Support Integration Engineer

We are seeking a skilled individual to lead the operational integration of servi...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced in IT operations with strong customer‑focused exposure
Skilled in communication, decision‑making, and stakeholder engagement
Adept at prioritisation and navigating dynamic, fast‑paced environments
Able to collaborate effectively within traditional and matrix structures
Strong in analytical thinking with good knowledge of telecommunications and IT markets
Confident delivering cross‑functional projects with internal and external partners
Proficient in English with strong presentation, negotiation, and relationship‑building capabilities
Experienced working in international and multicultural settings
Qualified with ITIL certification and a relevant technology-related degree

Job Responsibility

Oversee the transition and operational enablement of services across local and partner markets
Ensure service catalogues, classes, and offerings correspond to customer needs
Drive improvements in operational cost, quality, and efficiency
Act as a single point of contact between demand management and delivery units on service‑related topics
Review and validate proposed and delivered services based on evolving business requirements
Manage the quality and cost‑effectiveness of delivered services in collaboration with internal units
Lead service enablement activities, including processes, tools, knowledge bases, and SLAs
Define operational requirements, KPIs, and support documentation
Deliver training, guidelines, and briefings to internal and external stakeholders
Maintain service support integration project documentation, cost estimates, and reports

What we offer

Opportunity to work in an international environment with exposure to multi‑market service operations
The ability to influence operational service delivery and shape customer experience across global markets
Continuous development through hands-on involvement in cross‑functional, high-impact initiatives
Engagement with cutting-edge service enablement processes, tools and governance structures

Data Integration Service Manager

A position for a Data Integration Service Manager has just arised within Airbus ...

Location

Spain , Getafe

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

University degree in IT related field
Existing Security Clearance or eligibility to obtain one
English negotiation level (German knowledge would be a plus)
Strong collaboration and communication skills
Over 5 years of relevant work experience as a Service Manager in IT areas of transnational companies
Extensive experience in relation to ITILv4 principles
Problem solving methodologies knowledge (PPS, 5whys, …) and person with key attention to detail
Experience leading teams in transnational environments
Experience in developing technical and support documentation, translate business requirements and needs into reporting and models
IT project management basic knowledge, waterfall and agile

Job Responsibility

Ensure the successful delivery of Data Integration Platforms operation in all areas of the company, in line with agreed Service Level Agreements, focusing on quality, time, and cost, thanks to the monitoring of the service delivery metrics such as resolution time, incident frequency, and service uptime
Lead a multi-disciplinary team of IT service following all the best practices recommended by ITILv4 framework
Guarantee that the ecosystem related to Data Integration platforms will be maintained up to date and therefore will monitor, patch and guarantee the security implementation of the company rules to safeguard our key ecosystem from potential breakdowns and/or malicious attacks
Data Integration Platforms licenses management (contract renewal negotiations support, monitoring, renewal of Shopping Carts in line with contractual regulations)
Data Integration Platforms SLA´s up to date in line with new projects SLRs, harmonized in all the areas
Follow up/monitor Service Delivery status per area(DIV, and 4 national) with Service Provider/s
Lead Operations Managers activities, in line with Head of Product Service Line guidance and ITIL v4 best practices
Alignment with Product Manager in Data Integration team to maintain Service Planning and potential new needs up to date
Obsolescence Project Leader for Data Integration team
Lead complex RCAs related to main Data Integration Products, with the support of impacted Operation Managers

What we offer

Vacation days and additional days-off along the year (+35 working days off in total)
Attractive salary and compensation package
Hybrid model of working when possible, promoting the work-life balance (40% remote work)
Collective transport service in some sites
Benefits such as health insurance, employee stock options, retirement plan, or study grants
On-site facilities (among others): free canteen, kindergarten, medical office
Possibility to collaborate in different social and corporate social responsibility initiatives
Excellent upskilling opportunities and great development prospects in a multicultural environment
Special rates in products & benefits

Fulltime

Service Support Integration Analyst

We are seeking a Service Support Integration Analyst to join our Operational Rea...

Location

Romania , Bucharest

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Skilled in communication, persuasion, and decision-making
Capable of prioritising requests and working across diverse organisational structures
Comfortable interacting with stakeholders at various levels in a dynamic environment
Proficient in English (minimum B2-C1 level)
Able to identify and resolve technical issues effectively
Understands IT system architecture (hardware and software)
Strong written and verbal presentation skills
Results-oriented, with experience in multinational environments and cross-functional collaboration

Job Responsibility

Act as the single point of contact and IT Project Manager for small and medium integration projects
Coordinate project activities, monitor budgets, and provide regular reporting
Provide consultancy for software application development and oversee implementation planning and task allocation
Ensure delivery of IT services aligned with hardware/software architecture and operational requirements
Initiate and manage software application integration, including service level consultancy and requirement centralisation
Plan and coordinate the transition of IT support services to operational teams, ensuring cost control and stakeholder alignment
Execute activation of IT support services across systems by managing internal and external resources
Deliver key documentation including IT application architecture, incident management protocols, and GO Live communications
Monitor service quality and cost-effectiveness by managing support systems and collaborating with relevant teams

What we offer

Hybrid way of working: 2 days from office per week (8 per month)
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the following options: meal tickets / private pension / vacation vouchers / cultural vouchers - within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
23 days off
Special Paternal Program - 4 months of paid paternity leave

Fulltime

Product Manager - (Logistics, Service Support Experience)

We are on the lookout for a Product Manager - (Logistics, Service Support Experi...

Location

Germany , Berlin

Salary:

Not provided

Delivery Hero

Expiration Date

Until further notice

Requirements

4+ years of product management experience in a cross-functional setup with a proven history of delivering results
Deep understanding of user experience
Strong problem-solving skills
Master of work prioritization, with a strong grasp of technical trade-offs and opportunity costs
Data-driven mindset
Track record of measurably improving key metrics for existing products and successfully launching innovative new ones
Exceptional interpersonal skills
Fluent in english

Job Responsibility

Own the initial support user journey
Guide users to the right solutions
Drive product and business metrics
Balance new features with technical health
Collaborate with AI Agent squads to drive deeper, seamless integration of AI capabilities into the user flow
Align and influence multiple stakeholders across the organization without direct authority

What we offer

Hybrid working model
27 days holiday with an extra day on 2nd and 3rd year of service
1.000 € Educational Budget
Language Courses
Parental Support
Access to the Udemy Business platform
Health Checkups
Meditation
Gym & Bicycle Subsidy
Employee Share Purchase Plan

Fulltime

Manager-pim integration manager

The Item Database Manager oversees a diverse team of product information managem...

Location

United States , Birmingham, AL, USA; USA MOT Ogden UT04

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, information systems, marketing or a related field
Five (5) or more years of managing data or related experience
Ability to work independently as well as in a team environment with a strong focus on proactive problem solving & process improvement skills
Knowledge of Microsoft Access, SQL, and experience with data BI tools (Tableau, Power BI, Qlik, etc.), preferred
Experience working with a PIM system, preferably STIBO Systems
Understands data governance and control distribution of data points
Knowledge of workflow management techniques such as Lean Six Sigma, Kanban, Root Cause Analysis, etc
Powerful presentation skills with advanced PowerPoint design knowledge
The ability to lead a diverse team toward measurable results

Job Responsibility

Manages data requests in support of business processes, new product sales initiatives and mergers and acquisition
Manages a team of PIM Data Analysts
Serves as a key liaison between functional departments and suppliers or vendors
Leverages key performance indicators (KPIs) related to PIM data quality and completeness and drives a system of actions to complete requests in accordance with service level agreements (SLA’s)
Identifies & implements opportunities to gain efficiencies, automate, and improve data quality
Partners with cross functional stakeholders to support business needs
Follows all SOX / Audit compliance requirements
Actively engages in continuous process improvement
Performs other duties as assigned

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay

Fulltime

Service Pre Sales Manager - IT Infrastructure Managed Service

We are seeking an experienced Presales Manager in IT Infrastructure Services is ...

Location

India , Mumbai

Salary:

Not provided

Inspirisys Solutions Limited

Expiration Date

Until further notice

Requirements

10-12 years of direct Presales experience in the Primary sectors with a proven track record of achieving business development
Bachelor’s degree in engineering, business, Marketing, Finance, or a related field (MBA preferred)
Good understanding of the IT Infrastructure
Excellent verbal and written communication skills, with the ability to present to C-level executives and stakeholders
Strong analytical skills to assess sales performance, forecast revenue, and identify opportunities for business growth
Knowledge of strategic, conceptual, consultative selling
Flexibility and adaptability with Pro-active approach to customer engagement
Experience in building and responding to RFP’s

Job Responsibility

Keep abreast on Technology trends and market needs around IT Services
Package new offerings to complement the current offerings portfolio
Assess the current offerings portfolio and repackage for better penetrations
Regular interaction with sales team to understand customer pain points in IT services and suggest remedial measures which can create avenues for business
Expertise in contributing towards providing detailed responses to RFP/RFQ/RFI
Develop RFP by understanding the customer needs and their business requirement
Gather detailed requirements from customer RFP’s
Discussions with customer and other stake Holders to seek clarifications on RFP if required
Arrive at technical proposal with right Service design & solution based on the RFP needs put together winning solutions in response to RFPs, working closely with sales and delivery owners for delivery imperatives and cost inputs and sales / delivery owners
Timely response to all Request for proposals & Information request

Fulltime

Manager, Data Product Manager - Travel Core Service

The Travel team is at a pivotal moment in our growth journey. We're building the...

Location

United States , McLean; Richmond; New York

Salary:

149800.00 - 205100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Lead the data product strategy, design, delivery, and consumer convergence of for 1-2 key Travel produced data domains
Lead 2 tech teams to deliver data pipelines and standardized data assets to power human and AI enabled consumer use cases across the Travel business
Take an outcome based approach to shaping the data platform roadmap, informed by a “customer first” understanding of data consumption use cases
Support risk sloped delivery of major data centralization effort to set the business up for future growth
Support data governance and well managed agenda through existing or new capabilities (e.g. data quality tooling) and constructs (e.g. governance models)
Demonstrate proficiency in five key areas: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Select Country

Service Support Integration Manager

Job Description

Job Responsibility

Requirements

Looking for more opportunities?