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Service Support Coordinator

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Office Angels

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Location:
United Kingdom , Crawley

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Contract Type:
Not provided

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Salary:

28000.00 GBP / Year

Job Description:

Are you passionate about delivering exceptional service and ensuring smooth day-to-day operations?

Job Responsibility:

  • Respond to incoming customer calls and log details accurately in CRM system
  • Escalate queries to the relevant service team member
  • Schedule services, upgrades, and planned maintenance
  • Assign tasks to engineers and coordinate their schedules
  • Communicate regularly with customers to keep them updated
  • Order service and commercial parts and raise quotations

Requirements:

  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Strong organisational skills and attention to detail
  • Experience with CRM systems (desirable but not essential)

Nice to have:

Experience with CRM systems

What we offer:
  • Generous bonus
  • On call payments
  • Annual salary reviews
  • Competitive perks and bonuses after a 6-month period
  • Excellent training and development opportunities

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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