Sign In Post Your Job

Service Supervisor

Cottingham & Butler

Location:
United States , Dubuque, Iowa

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

Save Job

Job Description:

SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We’re looking for a people‑focused, results‑driven Service Supervisor to join our growing team. In this role, you’ll develop motivated, high‑performing employees and ensure our clients receive accurate, timely, and exceptional service. Your leadership will directly shape the experience of both our team and our customers.

Job Responsibility:

Ensure direct reports meet performance and accuracy goals
Lead, coach, and develop team members through training, feedback, and recognition
Oversee hiring, supervision, and retention of service staff
conduct performance reviews and support professional growth
Share daily/weekly feedback with Quality Assurance and Operations to identify trends and training needs
Maintain turnaround times and call standards that meet or exceed client and SISCO expectations
Manage daily workflow and projects related to PPO and Provider Maintenance

Requirements:

Medical claims and customer service supervisor experience preferred

Additional Information:

Job Posted:
February 17, 2026

Cottingham & Butler - All Job Offers

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Suggested Tags:

Frontend Developer , Secretary , Talent Manager , Salesforce Administrator , Data Analyst

Similar Jobs for Service Supervisor

Food Service Supervisor

Join Our Talent Network! We’re partnering with a reputable fast-food establishme...

Location

Canada , Surrey

Salary

Hirez Manpower Solutions

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
At least 6 months of experience in the food and beverage industry (within Canada) or minimum of 3 years in a similar role (outside Canada)
English proficiency at a minimum CLB 6
In-depth knowledge of food safety protocols
Strong leadership, communication, and organizational skills
Familiarity with food service software

Job Responsibility

Job Responsibility

Maintain clear and accurate shift and production reports
Provide training for new team members, support ongoing development, and stay updated on industry best practices
Track inventory, manage costs, and streamline processes for maximum efficiency
Oversee food preparation standards, ensure compliance with health regulations, and conduct regular inspections
Set an example of friendly, fast service by resolving customer inquiries and complaints promptly and professionally
Manage daily operations by scheduling shifts, leading team members, and maintaining productivity

What we offer

Flexible shifts
On-site parking
Paid time off
Flexible Work Schedule

Fulltime

Customer Service Supervisor

My client is looking for a bright and engaging Customer Service Supervisor to su...

Location

United Kingdom , Dartford

Salary

40000.00 - 45000.00 GBP / Year

Expiration Date

Until further notice

Requirements

Passionate about working collaboratively with other departments
Nurturing and motivating approach
Excellent client management skills
Previous experience in a supervisory level role

Job Responsibility

Job Responsibility

Being an active member of the Customer Service department and supporting clients in the after-sales stage to chase order statuses, locate missing items, resolve complaints and process returns
Motivating and encouraging a team of 5 including 2x Customer Service, 2x Dispatch and 1 remote Customer Service based at a different site
Monitoring and reporting on performance against key metrics including response times, resolution times, returns times and call volumes
Attending weekly Department meetings and making active contributions
Working closely with Transport Manager and Sales manager to resolve operational issues and improve service to loyal customer base
Hold weekly huddle meeting with team

What we offer

Free lunch every day
gross profit bonus scheme
increasing annual leave up to 24 days

Fulltime

Food Service Supervisor

Elevate Your Career with a Leading Food Service Client! We are seeking a Bilingu...

Location

Canada , Surrey

Salary

17.50 CAD / Hour

Hirez Manpower Solutions

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
At least 6 months in food and beverage industry roles within Canada
Minimum of 3 years of relevant experience outside Canada
CLB 6 minimum in English
French fluency required
In-depth knowledge of food safety and sanitation practices
Strong leadership, communication, and organizational abilities
Proficiency with food service technology and software

Job Responsibility

Job Responsibility

Keep detailed records of materials used, work progress, and surface areas covered during the job
Support onboarding and training for new team members, fostering a positive and collaborative environment
Oversee inventory, control costs, and streamline processes for optimal efficiency
Maintain food quality and safety, conduct regular quality checks, and comply with health regulations
Interact with vehicle owners to assist them with their needs, ensuring satisfaction
Manage daily operations by scheduling shifts, leading team members, and maintaining productivity

What we offer

On-site parking
Paid time off
Flexible Work Schedule

Fulltime

Food Services Supervisor

Food Services Supervisor responsible for management and supervision of food and ...

Location

Hungary , Budapest

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 3 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Job Responsibility

Ensure staff is working together as a team to ensure optimum service and guest needs are met
Inspect grooming and attire of staff
Complete opening and closing duties
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well-being of guests
Complete work orders for maintenance repairs
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
Serve as a role model and first point of contact in the Guarantee of Fair Treatment/Open Door Policy process
Follow company and safety policies

Fulltime

Food Service Supervisor

Time to step up your career! This is your moment to shine and lead the way for o...

Location

United States , West Lafayette

Salary

Expiration Date

Until further notice

Requirements

Must read, write, and understand verbal instructions
Must complete a sanitation course either before or during first year
Must be knowledgeable in operating an efficient cost-effective program
Ability to perform basic arithmetic
Maintain emotional control under stress
Ability to resolve interpersonal situations
Strong organizational skills

Job Responsibility

Job Responsibility

Produce and maintain work schedules and may prepare production packets (Production sheets and recipes)
Direct daily activities
Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements
Ensure that food items are stored in a safe, organized, and hazard-free environment
Maintain all serving schedules
ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures
Maintain a sanitary department following health and safety codes and regulations
Maintain accurate inventory on a weekly basis
May prepare orders as needed to ensure accurate production for location
Supervise and evaluate employees

Fulltime

Guest Service Supervisor

Guest Service Supervisor position at Courtyard by Marriott Phuket Chalong Bay Re...

Location

Thailand , Phuket

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Global team environment
Professional development opportunities

Fulltime

At Your Service Supervisor

At Your Service Supervisor position at Legacy Mekong Can Tho, Autograph Collecti...

Location

Vietnam , Can Tho

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Job Responsibility

Answer, record, and process all guest calls, requests, questions, or concerns
Contact appropriate individual or department to resolve guest call, request, or problem
Follow up and ensure that any outstanding requests are resolved
Verify and adjust billing
Operate telephone switchboard station
Monitor busy or unanswered lines
Take messages
Activate and deactivate guest room message lights
Transfer guests with internet access issues to internet service provider's customer support line
Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls

Fulltime

Food Services Supervisor

Food Services Supervisor position at Petaling Jaya Marriott Hotel responsible fo...

Location

Malaysia , Petaling Jaya

Salary

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Job Responsibility

Ensure staff is working together as a team to ensure optimum service and that guest needs are met
Inspect grooming and attire of staff, and rectify any deficiencies
Complete opening and closing duties including setting up necessary supplies and tools
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well being of guests
Complete work orders for maintenance repairs
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Follow all company and safety and security policies and procedures

What we offer

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with diverse group of co-workers
Equal opportunity employer
Celebrating unique backgrounds of associates

Fulltime